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“Amazing hotel!” 5 of 5 stars
Review of Red Wall Garden Hotel

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Red Wall Garden Hotel
4.0 of 5 Hotel   |   No. 41 Shijia Hutong, Dongcheng District, Beijing 100010, China (Tian'anmen / Wangfujing)   |  
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Ranked #3 of 5,424 Hotels in Beijing
4.5 of 5 stars 611 Reviews
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Amazing hotel!”
5 of 5 stars Reviewed February 11, 2014 via mobile

I was so impressed by this hotel from the moment I arrived. It is so pretty and atmospheric, which is all the more impressive given that it is located right in the heart of Beijing. I was given a room upgrade and was overwhelmed by the accommodation: The room was a duplex, with a traditional Chinese style decor and modern luxuries such as a television on both floors, a huge bathroom and an incredibly comfortable bed. There were also so many little touches to make it feel very special.
What really stood out were the staff, who were all so friendly and welcoming, and the management went out of their way to assist me with a visa issue which really impressed me.
I would have no hesitation recommending this hotel; it offers so much more as an experience than a generic five star hotel.

Stayed February 2014, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, February 27, 2014
Dear Suzy W
We very much appreciate your kind comments regarding Red Wall's accommodations and staff!
It is indeed our aim to provide not only first class facilities, but also impart hutong flair and offer a sincere brand of Beijing hospitality. Our staff is almost exclusively Chinese and while there is the occasional language gap to contend with, everyone in the team genuinely wants to ensure that our foreign guests return to their home countries with fond memories of their visit to China.
Thank you again,
Your Red Wall Garden Team
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611 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Wauwatosa, Wisconsin, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 7, 2014 via mobile

What a great hotel! Nearby to Wangfujing street and many restaurants. Also close to the subway (really inexpensive and easy to figure out). Our room was spacious, the shower was heavenly and the breakfast buffet was good (had both Chinese and Western options). We booked a tour to the Great Wall, we had a lovely tour guide. Would recommend, will stay again if we ever make it back to Beijing.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, February 10, 2014
Dear MrAndMrsP1003:
We are glad you enjoyed your time here with us at Red Wall Garden Hotel.
As you correctly stated, being so close to the historic center and the shopping destinations in Beijing has its obvious advantages. But even if you want to venture out a bit further, "Dengshikou" subway station is only a short walk from the hotel and for only 30 cents you can travel to any destination within Beijing.
Thank you for your wonderful review - stay warm up there in Wisconsin,
Your Red Wall Garden Team
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Mendoza, Argentina
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 6, 2014

I've been living in China and stayed here with my wife when she visited. The hotel is situated in one of the Beijing's remaining hutongs, a charming location but also conveniently located to all the cultural sites, bars and restaurants.

All the staff were fantastic, warm and friendly going out of their way to help and made us feel welcome. My wife unfortunately broke her foot before arriving and the Red Wall Garden staff were incredibly accommodating (chauffeuring us to hospitals and simple stuff like printing out travel insurance/medical forms) and made a difficult situation bearable without trying to profit by charging additional costs (somewhat unusual for China).

I've stayed in quite a few Chinese hotels (including considerably more expensive ones) and I have to say that the Red Wall Garden is my favourite in terms of value, location and genuinely warm, friendly and helpful staff; I'd definitely return.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, February 7, 2014
Dear Adhamhm:
Thank you very much for your kind review - we are glad you and your wife enjoyed your stay with us and hope her leg is on the mend.
We pride ourselves on going "the extra mile" for our guests and assisting you with the local hospital bureaucracy was the least we could have done in this situation. While there are some great hospitals in the immediate vicinity of our hotel, it can be a daunting task to try to communicate with the staff there if you do not speak Chinese; we are glad everything worked out in the end and you had a chance to partake in the Spring Festival festivities.

Happy Year of the Horse to you and your loved ones,
Your Red Wall Garden Team
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Beijing
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 6, 2014

My wife and I had been here previously in the fall, and she decided that for my birthday we would do it again. This place never ceases to be amazing. The ambience, the atmosphere, the architecture blows away anything that the sterile corporate powerhouses have down the street. The service is always exceptional and low-key and are always making sure that we were satisfied. We had a lovely girl named Pennapa who made our stay just that much better by arranging a couple of special birthday treats for me. She was courteous and very, very good at her job.

This place is located a 10 minute walk from Wangfujing and in our minds, you can have your 5 star hotel on the busy main street. If you want some place that is authentic, different , quiet and romantic, this is the place to go.

One really very minor and stupid negative thing…No DVD player…And that was our only small,minor, insignificant issue...

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, February 7, 2014
Dear BronwynWorldTour:
The best compliment a guest can give us is to return to our boutique hotel for a second time! Thank you for your wonderful comments.
If you should decide to honor us with yet another reservation in the future, make sure to contact our guest services staff for any special requests such as a DVD player. While we do not have one in every room, they are available upon request at the reception.
I shared your review with Pennapa, our tireless guest services manager - she asked me to send you her best wishes.

Greetings from (snowy) Beijing,
Your Red Wall Garden Team
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Gloucester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2014

On the approach to the hotel I was a little worried as it was down a tiny alleyway, but this just added to the charm. A really good location for visiting Wangfujing Street, about a 10 minute walk. The staff spoke good english, and the room was comfortable and warm. Bathroom was great, and everything was spotlessly clean. Really comfy bed! Good variety of food for breakfast, both eastern & Western choices. The hotel arranged a private guide to take us to the Great Wall, and although a bit pricey, worth every penny paid! I would thoroughly recommend doing this. Overall a great experience for our first trip to China. Thank you Red Wall Garden.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, February 4, 2014
Dear Amanda J:
We hope you had a safe trip back to the United Kingdom and are pleased to read that you enjoyed your stay and the excursion to the Great Wall.
Other tripadvisor readers might be interested to know that there are two main Great Wall sections that are worth exploring via daytrip from Beijing: Mutaniyu and Badaling, both about a 90 minute car ride away. To get there, we strongly recommend that you stay away from joining larger tour groups, however, as these busses tend to stop in "hard-sell" stores along the way where you are "invited" to buy Chinese goods. A much better option is to book a private tour through our hotel (with or without guide) and, while slightly more expensive, this choice offers a much more private and pleasant experience.

Amanda, I will pass your kind words on to the staff. Hopefully, we will have a chance to welcome you back soon.

Your Red Wall Garden Team
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Beijing, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2014

Thanks to an adventurous friend from the US who travels the world and wherever he goes he always finds the most typical place to stay and interesting things to do in that place, and who first introduced me to Red Wall Garden Hotel in Beijing.

Located in one of the most famous hutongs-Shi Jia Hutong- in the very central city, Red Wall finds its quiet square meters among the hustling-bustling of the metropolitan Beijing and subway station nearby very convenient.

Late summer in early September of last year, sitting in its courtyard chatting and drinking with friends under moonlight and gentle breeze, a voice from the back of my head tells me that I should try a night here experiencing what I’ve always felt about staying in a courtyard house of Beijing, a curious expectation back to my childhood.

It was done, right before this Chinese New Year of the Horse! Cold outside, warm and privacy inside. Small quiet wood crackling sound from the fire place in the restaurant, delicious Beijing noodles (the best I’d ever had!), spicy pan-fried pork slices…a bottle of Italian Chardonnay (yeah, believe me, try it with Chinese dishes!)…wooden staircases, old Chinese style decoration and furniture room, warm cozy lighting, a quietness extreme…and if with the right person…how romantic that could be…

Definitely, try it out when time is right.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, February 4, 2014
Dear sylvie z:
It is always an honor and a pleasure to receive such a positive review from a Beijing local! Thank you for sharing your impressions here on tripadvisor.
One of our main goals is to offer our guests authentic Chinese hospitality in both product and service. I am delighted that you as the "resident expert" give our efforts such high marks.
We invite you to experience more of Red Wall Garden's romantic atmosphere and our restaurant's food specials during the upcoming Valentine's Day week.We will put an Italian Chardonnay on the side for you!

Xie xie,
Your Red Wall Garden Team
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Hong Kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 3, 2014 via mobile

What a stay! If you are someone who only stay at the top-3 ranked hotels in any given city for vacation, who want to have a taste of old Beijing, who are bored with international hotel chain, this is the place to be. However, don't come if you want a lovely swimming pool, or huge breakfast, or cannot climb the stairs. This is a boutique hotel with authentic taste of Hutong life from old time. I can be a picky person with services and cleanses, but this hotel provided almost everything I demand. Recommend visitors stop by the "Shi Jia Hutong Museum" (10 meter away from the hotel) for Hutong culture. I realized many famous history figures had lived in this Hutong.

Things can be improved: 1) traditional designed door is not enough to stop noise from the neighbor, woke people up at midnight; 2) receptionists might want to answer the phone with "good morning", not "Wei"; 3) if possible, to help taxi driver, adding a hotel sign at the entrance of Shijia Hutong can be helpful.

Thank you staff like Yao (her English name) who made everything so smooth.

Stayed February 2014, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, February 3, 2014
Dear Alicia Y:
Thank you for sharing your impressions of Red Wall Garden Boutique Hotel with the tripadvisor community. Your kind review is very much appreciated!
Indeed, the recently opened Hutong Museum is only a stone's throw away from our courtyard hotel and provides fantastic insights into an important part of Beijing's history that over the past few decades has been disappearing at a rapid rate. Visitors of the museum, which was constructed with the support of the Prince of Wales Foundation, can travel back in time and see what the neighborhoods in China's capital looked like before urbanization started taking its toll.
Our hotel, in fact, tries to be an extension of this hutong culture both in service and architecture and we blend in with our surroundings. So while we lack swimming pools and elevators, we do our best to provide our guests with true Beijing hospitality that you might not find in the larger chain hotels close by.
I will certainly address your "cons" with my team and appreciate your constructive feedback. We have applied for street signage with the local government by the way and the paperwork is making its (slow) way through the local bureaucracy.
We hope to welcome you back in the not too distant future - greetings to Hong Kong,
Your Red Wall Garden Team
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Additional Information about Red Wall Garden Hotel

Address: No. 41 Shijia Hutong, Dongcheng District, Beijing 100010, China
Phone Number:
Location: China > Beijing Region > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #3 of 5,424 Hotels in Beijing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Red Wall Garden Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
The Red Wall Garden Boutique Hotel Beijing is an oasis of tranquility in the very heart of the vibrant city of Beijing, located in one of the old Beijing historic neighborhoods: Shijia Hutong, a lovely tree-lined, low-rise lane. The hotel is within walking distance to the Forbidden City, the famous shopping streets of Wangfujing & Jinbao in Dong Cheng, the central district of Beijing. The Red Wall Garden Hotel is ideal for either work or pleasure.A traditional Chinese courtyard hotel, invoking the past,yet with modern facilities; a subtle blend of ancient Asian esthetic with a modern spirit; offers 40 individually appointed guest rooms, featuring ultra luxury DUX beds, wooden flooring, en-suite bathrooms and amenities such as large flat screen TV, complimentary WIFI ( throughout the hotel) and mini-bar. All rooms have air-conditioning & heater.Besides The Red Wall Garden Restaurant serving mainly classic Chinese cuisine the hotel also features a popular cozy lounge/bar overlooking the beautiful courtyard, which is the centerpiece of the hotel. Here guests can try Beijing street food creatively interpreted by the executive chef, enjoy a drink or simply relax. The Red Wall Garden Hotel often features live cultural, music and art performances.Guests can also take advantage of the hotel’s in-house car service, to explore the city, the Great Wall , or hop on to one of our bicycles or rickshaw to stroll through the hutongs and perhaps enjoy a Chinese massage in the treatment room after a long day of sightseeing or a hard day’s work. Our warm friendly english speaking staff awaits you."The Red Wall Garden Hotel Boutique Experience" : emotionally connects our guests with the intense desire for all things historical, cultural and artistic to experience the true lifestyle of authentic and historic Beijing. ... more   less 
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