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“Hidden Hutong” 4 of 5 stars
Review of Red Wall Garden Hotel

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Red Wall Garden Hotel
4.0 of 5 Hotel   |   No. 41 Shijia Hutong, Dongcheng District, Beijing 100010, China (Tian'anmen / Wangfujing)   |  
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Ranked #1 of 5,414 Hotels in Beijing
PacNW
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
“Hidden Hutong”
4 of 5 stars Reviewed April 20, 2013

Location is excellent and easy walk from subway. Decor is great and a refreshing change from the ubiquitous dirty modern look of Beijing.
Room was absolute beautiful with dark, hardwood floors, antique carpets and furniture and large windows.
Service is to be expected by a Chinese hotel, meaning no frills, nothing fancy and no extra effort. Staff was very pleasant, however, with good english.
Breakfast is good selection of western/Chinese.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fay l, Director of Sales at Red Wall Garden Hotel, responded to this review, April 29, 2013
Thank you for choosing Red Wall Garden hotel.

The hotel's location is excellent, short walking distance to Wangfujing and Forbidden City, butat the same time it is located far off from noisy streets which make it an excellent location for business travelers. All the rooms in our hotel are uniquely decorated and designed with antique furniture and make it a comfortable retreat for our guests.
We will definitely improve in offering a service with extra efforts which we hope you will experience on your next stay.
Best regards,
Red Wall Garden Hotel
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530 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Orange, California
Top Contributor
132 reviews 132 reviews
45 hotel reviews
Reviews in 58 cities Reviews in 58 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed April 15, 2013 via mobile

We have stayed at several hotels in China, and I can tell you the star rating system is a very loose one, and certainly not comparable to the US ratings. HOWEVER, this little gem of a hotel was beyond in terms of friendlieness of staff, quality of rooms, the plush towels, great food, and the feeling of actually being in the hutong neighborhood. There were excellent personal touches: welcome card from manager, bowl of fruit in room on arrival, they knew our name in the restaurant!!! It was so convienently located for touring the city, and we will definately stay here again on the next visit to Beijing. The beds were comfortable, high end cosmetic and shower supplies, and I would encourage consideration of this hotel. Enjoy the experience of neighborhood and days gone by.

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fay l, Director of Sales at Red Wall Garden Hotel, responded to this review, April 29, 2013
Thank you very much for staying with us and for your comment.
It has always been our commitment to ensure that our guests’ stay with us is a memorable one. All of our guestrooms are equipped with plush comfortable 'Dux’ beds which are imported from Sweden and we do our best to provide the best Beijing experience to our guest as much as we can.
We are very pleased to know that you have enjoyed your stay with us and we look forward to welcome you again soon.
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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 11, 2013

My girlfriend and I stayed here 2 weeks ago and had a excellent time in Beijing partly because of the location of this hotel and the great service we received. Its ideally located centrally with good access to most areas via the nearby subway station. The staff were very helpful with advising us on our holiday and made us feel very welcome. They even provided us with a welcome fruit bowl and Kinda eggs as it was easter weekend!

The hotel is probably not the most authentic chinese courtyard hotel but it definitely has many elements of chinese design with plenty of western comforts. The only issue we had was that our reservation did not have breakfast included even though we had booked this. This was easily rectified with no hassle immediately once I showed them the confirmation e-mail.

All in all, cannot fault the service we received and would recommend others stayed there.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fay l, Director of Sales at Red Wall Garden Hotel, responded to this review, April 29, 2013
Thank you for staying at the Red Wall Garden hotel.

First and foremost, we would like to extend our apologies for the confusion on your booking. Glad to know that that matter has been resolved at the Front Desk. Meanwhile, we are very pleased to know that you have enjoyed your stay with us. The Chinese Courtyard is one of the popular features at Red Wall Garden Hotel alongside our hotel excellent location close to the subway and is accessible to most areas in central Beijing. We are looking forward to welcome you and your guests to our hotel again soon.
Best regards
Red Wall Garden Hotel
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Bonn, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 10, 2013

I choose to stay at this hotel as it was recommended by some friends of mine living in Beijing. I liked the idea about staying in a traditional area of the city. After seeing the reviews about this hotel I was pretty excited to see something different than the usual chain hotels...and I must say: I loved every single aspect of the hotel. The rooms are very comfortable and large, huge beds, really nice bathroom with rain shower. The hotel feels really “homey” and peaceful. And believe me – in Beijing you learn to appreciate a place like this. I would definitely come back and can highly recommend.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fay l, General Manager at Red Wall Garden Hotel, responded to this review, April 11, 2013
Dear Kallediekante,
Thank you for your review. We are glad to know that you have enjoyed your stay with us. As you mentioned in your review many guests enjoy the calm environment of the hotel after a hectic day in the city or sightseeing. We strive for that “homey” feeling and do everything to make our guests feel comfortable. We are looking forward to welcome you, your family and friends to Red Wall Garden Hotel again.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013 via mobile

We stayed in this hotel for 2 nights in March and it really was excellent. I was super impressed by the genuine friendliness of the staff and the rooms and beds were very good. Service and food at breakfast could not have been better. It made a perfect wind-down on the way back from a hectic business trip in Taiwan. I would definitely stay here again and would not bother looking for other hotels if ever staying in Beijing in the future.

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fay l, General Manager at Red Wall Garden Hotel, responded to this review, April 11, 2013
Dear Dom,
Thank you for your review. We appreciate your comments about our staff and hotel and we are looking forward to welcome you to Red Wall Garden Hotel again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2013

I stayed at the Red Wall garden Hotel in March, and had an excellent experience. Very friendly and co-operative staff, lovely room, good location, I was very impressed. I would definately recommend this hotel to fellow travellers.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fay l, General Manager at Red Wall Garden Hotel, responded to this review, April 11, 2013
Dear Bim66,
Thank you for your review. We are glad to hear that you had an excellent experience. We appreciate your comments and we are looking forward to welcome you to Red Wall Garden Hotel again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 5, 2013

I stayed at the Red Wall Garden Hotel and it was just great! I booked through my favorite boutique hotel website, epoquehotels.com which has an abundance of gorgeous properties to choose from that are so different than chain hotels. The staff at the hotel is incredibly friendly, they are always there to help. But the rooms was my favorite thing. They are comfortable and so traditional! Staying at the Red Wall Garden Hotel was truly a marvelous experience. It's also in a convenient location. I recommend it if you travel to Beijing.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fay l, General Manager at Red Wall Garden Hotel, responded to this review, April 11, 2013
Dear Jack,
Thank you for your review. Your review is important to us. We value and appreciate receiving your compliments. Our location nearby the Forbidden City and the famous shopping streets of Wangfujing really makes the hotel a perfect place to explore Beijing. We are looking forward to welcome you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Wall Garden Hotel

Address: No. 41 Shijia Hutong, Dongcheng District, Beijing 100010, China
Phone Number:
Location: China > Beijing Region > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #1 of 5,414 Hotels in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Red Wall Garden Hotel 4*
Official Description (provided by the hotel):
The Red Wall Garden Boutique Hotel Beijing is an oasis of tranquility in the very heart of the vibrant city of Beijing, located in one of the old Beijing historic neighborhoods: Shijia Hutong, a lovely tree-lined, low-rise lane. The hotel is within walking distance to the Forbidden City, the famous shopping streets of Wangfujing & Jinbao in Dong Cheng, the central district of Beijing. The Red Wall Garden Hotel is ideal for either work or pleasure.A traditional Chinese courtyard hotel, invoking the past,yet with modern facilities; a subtle blend of ancient Asian esthetic with a modern spirit; offers 40 individually appointed guest rooms, featuring ultra luxury DUX beds, wooden flooring, en-suite bathrooms and amenities such as large flat screen TV, complimentary WIFI ( throughout the hotel) and mini-bar. All rooms have air-conditioning & heater.Besides The Red Wall Garden Restaurant serving mainly classic Chinese cuisine the hotel also features a popular cozy lounge/bar overlooking the beautiful courtyard, which is the centerpiece of the hotel. Here guests can try Beijing street food creatively interpreted by the executive chef, enjoy a drink or simply relax. The Red Wall Garden Hotel often features live cultural, music and art performances.Guests can also take advantage of the hotel’s in-house car service, to explore the city, the Great Wall , or hop on to one of our bicycles or rickshaw to stroll through the hutongs and perhaps enjoy a Chinese massage in the treatment room after a long day of sightseeing or a hard day’s work. Our warm friendly english speaking staff awaits you."The Red Wall Garden Hotel Boutique Experience" : emotionally connects our guests with the intense desire for all things historical, cultural and artistic to experience the true lifestyle of authentic and historic Beijing. ... more   less 
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