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“Great Hilton property!” 5 of 5 stars
Review of Hilton Beijing Capital Airport

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Hilton Beijing Capital Airport
5.0 of 5 Hotel   |   1 Sanjing Road, Beijing Capital International Airport, Beijing 100621, China (Beijing Capital International Airport)   |  
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Ranked #26 of 5,216 hotels in Beijing
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great Hilton property!”
5 of 5 stars Reviewed January 16, 2013

Stayed here a couple of times in September and all I can say is that this is a great hotel!

The hotel is located very convenient just 2 minutes by the free Hilton shuttle from terminal 3 at PEK. The rooms are big and comfortable, the staff is very helpful and friendly and most of them know English very well. The breakfast buffet (at least in the executive lounge) is also very good.
Would definatly stay here again.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Limestone, Maine
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 14, 2013

This is a true 5 star hotel in China. The rooms are large and quiet. Don't miss the breakfast if at all possible. The shuttle bus takes you to any of the three Beijing terminals. I choose to stay here the night before departing China whenever possible as it makes the flight home more relaxed.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kiev
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 14, 2013

Booked a room in Hilton via Booking.com, but the reception girls could not find it in the system. Anyway they've found a room at the same price and let me sleep after 3 hours waiting and 3 more hours flying by local Chinese airlines.
5 minutes from Terminal 3, shuttle bus is going every 15 minutes, perhaps the closest hotel to Beijing Capital Airport. And when it's Hilton - you can be sure about the quality.
One negative thing: I don't understand why they're charging 2 RMB/minute for Internet connection in the rooms, when I paid $300 for a night!

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rochester, New York
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 13, 2013

After a 14 hour flight it sure is fantastic to settle into a hotel that offers all the comforts. Attention to detail is not something often found when traveling in China. This Hilton property hit the mark.

Front desk staff were pleasant and quick in getting me checked in (it was after midnight and I just wanted to go to bed). Elevator and hallways were well lit and warm.

I booked a standard king guest room but with my Diamond level I was upgraded to a fantastic King Premier Suite. Room was spacious and well lit. Furniture was great for kicking back and watching TV while I worked. Bed was very comfortable. Shower had good water pressure and plenty of hot water.

I ordered room service and it was quick and accurate. I had a minor issue with the wireless but the IT department had it solved in about 15 seconds with a phone call. Great service.

Breakfast buffet was better than most hotels I've stayed at in China. Plenty of choices and good service.

I have already booked another night for my return trip through Beijing.

My only complaint was that their airport shuttle service was not a bit quicker. Being right at the airport it would be nice not to have to wait 30 minutes for a shuttle but this is a minor thing.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tarragona, Spain
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2013

We had a lay over of some 12 hours on our way from Bangkok back to Moscow and stayed there because we arrived about 1am and not wished to spend too much time and were too tired to risk.

First of all, we aren't the 5* hotel folk, this was 2nd or 3rd time I stayed in a 5 star hotel in my life. We still don't have a habit to stay in hotel like this even though we can afford it. So it was a well thought decision to choose Hilton specifically.

- Perfectly comfortable mattress
- Friendliness and hospitality of the staff, really good English and genuine hospitality to the point of having a tactful but movingly sincere and humanly chit chat with guests. Not every family-run hotel have this feel.
- Literally 2 minutes from the airport
- Absolute quietness
- Tasteful interiors
- Smoking rooms available on request
- Wireless internet (not every hotel in China has it), and free in public areas such as 360 restaurant.
- Very convenient shuttle bus, we arrived about 1am and didn't have to wait for it, it was already there. Don't believe taxi drivers saying that you're late or anything like that, go to the gate 5 of the ground floor, the bus will be there or will be soon.

- Lavish breakfast

There were some downsides though:

- Internet access wasn't free of charge, and charged on pay-per-minute basis, which is quite outdated.

- Wasn't possible to log-off from the Internet after the end of use, a call to the reception was required. Advice to future travelers: do call the reception to end your internet usage when you don't need it anymore, otherwise you'll be charged 120 RMB (20USD) for 24hours.

- Still limited English of restaurant employees. They were eager to help though, and on reception and elsewhere English was impeccable.

- We had several devices to connect to the Internet from, and this was quite problematic, with incomprehensible error messages. Access was OK from one device though.

- No Russian or other non-Chinese and/or non-global channels on TV

Obviously, any of these observations wouldn't be a problem for a hotel of lower category, but one may possibly expect complete flawlessness from such a renowned brand. Generally, our experience was nearly perfect, and this Hilton can be recommended to anybody willing to spend lay-over time in Beijing comfortably.

Hope this helps.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billings, Montana
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2013 via mobile

I have stayed at this hotel many times. The service is always excellent and the staff very accommodating. The rooms are big and nice but during my last visit I found candy wrappers and other trash between the night stand and bed. The buffet is big and has a lot of different foods but most are just ok. The shuttle bus runs to the airport every 30 minutes and is great! I would not use the Bank Of China ATM at this hotel as the last time I did it gave me counterfeit Chinese Yuan. Otherwise it's a great place to stay.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Top Contributor
93 reviews 93 reviews
91 hotel reviews
Reviews in 49 cities Reviews in 49 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed December 29, 2012

Our flight to Bangkok was delayed for 5 hours and Thai Airways put us up in this Hilton, plus buffet dinner.

The property itself is very new and spacious, the ceilings are very high so it makes the room feel much bigger than it actually is. The bed and blanket are very soft and comfortable to sleep in.

However, the buffet dinner was a bit of disappointment, even since the expectation was already lowered given that it is a hotel buffet. A lot of diners in the main restaurant are probably there because of flight delays and sponsored by the airlines, who obviously get a big discount, so Hilton must provide a meal, but have to keep the cost down. This is really evident from the food on display.

If they really want to attract more paying customers into their buffet restaurant, and it seems they do from all the special events they are promoting, they really have to lift the standards.

We did not get a chance to experience any other parts of the hotel so I can comment on that.

A big draw card for airport hotel is their close proximity to the airport so therefore if you have a very early flight, that 30 extra minutes to sleep is really important and plus you don't have to give yourself any buffer in transit time.

How much you would pay for this privilege is up to each individual, but I would not stay at this Hilton or the nearby Langham, simply because there are so many other options, closer to town, e.g. San Yuan Qiao, that is equally or better in quality and more economical.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hilton Beijing Capital Airport

Address: 1 Sanjing Road, Beijing Capital International Airport, Beijing 100621, China
Phone Number:
Location: China > Beijing Region > Beijing > Beijing Capital International Airport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Beijing
#12 Business Hotel in Beijing
#19 Luxury Hotel in Beijing
#24 Romantic Hotel in Beijing
#32 Family Hotel in Beijing
#302 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Beijing Capital Airport 5*
Official Description (provided by the hotel):
Located just one minute away by 24-hour hotel free airport shuttle bus from both Terminal 3 and the Airport Rail Link that provides 28-minute access to the city centre, the Hilton Beijing Capital Airport is just 10 minutes away from the new China International Exhibition Centre, and all the major tourist attractions are less than 40 minutes away. This stylish departure from typical airport hotels offers five-star comforts for business travellers, people in transit and tourists alike. ... more   less 
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Also Known As:
Hilton Beijing Capital Airport Hotel Beijing

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