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“Fantastic room and a great location.” 5 of 5 stars
Review of Fairmont Beijing

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Fairmont Beijing
5.0 of 5 Hotel   |   No.8 Yong'an Dongli, Jianguo Menwai Main Street, Chaoyang District, Beijing 100022, China (Guomao)   |  
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Ranked #10 of 5,424 Hotels in Beijing
4.5 of 5 stars 745 Reviews
Kuala Lumpur, Malaysia
Top Contributor
62 reviews 62 reviews
58 hotel reviews
Reviews in 39 cities Reviews in 39 cities
41 helpful votes 41 helpful votes
“Fantastic room and a great location.”
5 of 5 stars Reviewed April 21, 2013

My wife and I stayed 8 days in Fairmont and we love the hotel. The hotel is in the quiet side of Beijing and the beauty of it is the hotel is only a 5 minute walk to the subway and 15 minute walk to the silk market. We stayed in the Gold junior suite and the room was just fantastic. We had breakfast every morning in the Gold club and we loved it. Service was great and so was the selection offered during breakfast. We were glad that the hotel was not in the busy part of Beijing, you will really appreciate it after fighting the crowd in the tourist attractions, markets and not forgetting the subways. If you love your personal space I strongly advised you not to use the subway even when it is not the peak hour. Mind you the subway is the easier mode of transportation considering the horrendous traffic jam you have to put up with. Well....back to Fairmont, this is why I am writing the review. The gym facilities offered in the hotel is one of the best with the staff always at hand to ensure that the equipment is always cleaned after every use. They even ensure that there is always a bottle of water and sweat towel on every machine. Pool was also nice and clean with fresh towels readily available. We dined at the Lunar 8 restaurant to try the famous Peking duck and we were not disappointed. Food was just awesome and you could not fault the service. If you are also looking for great steak, you must give the restaurant The Cut a go. I strongly suggest that you make time to try the awesome juicy steak offered at the restaurant. Overall the service and quality of food offered at the Fairmont restaurants is second to none. Only hiccup was one of the staff at the concierge which was not too helpful but this was sorted out very quickly after a chat with the very helpful and friendly front desk director by the name of Joe. My wife and I are so glad to have picked the Fairmont hotel for our 8 day stay in Beijing and we will come back again for sure. If you are looking for a great hotel in Beijing you must seriously consider the Fairmont!!

Room Tip: Go for the Gold club rooms.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this review, April 22, 2013
Dear Fasted09,

It was such a pleasure meeting you and your wife during your stay with us. I truly enjoyed our conversations in Fairmont Gold and look forward to your next visit to Beijing. Thank you so much for your wonderful review and I will be sure to share your kind words to the team. I hope on your next visit, you have the opportunity to utilize our Willow Spa. We receive amazing feedback regarding our spa and I recommend this luxury for you and your wife. Again, I look forward to your next visit and welcoming you back to your home in Beijing. Safe travels!
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745 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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Sydney, Australia
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 17, 2013

Would recommend for business trips. I upgraded to the club room and was very impressed – VERY spacious and modern with walk in wardrobes, TV area and HUGE bathroom with lots of gadgets. The staff were very helpful and there are a couple of nice relaxing bars / restaurants onsite for a quick beer after work. All you need for a one or two night business stay…

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this review, April 19, 2013
Dear Eddseven,

Thank you for sharing your experience with us. We are very happy to hear you were satisfied with our comfortable and modern rooms. Furthermore, I am pleased to hear the service was up to your standards. With Fairmont being in the heart of Beijing Central Business District, we continue to welcome great business travelers like yourself and fulfill their needs, both long and short term. Thank you again for your response and we look forward to welcoming you back in the near future.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 17, 2013 via mobile

All is perfect in this hotel except for the elevators!

They have just 3 and sometimes you need to wait 15 minutes to go to your room!!!

Unbelivable but true.

We stayed as a 50 people group in the hotel and this was the biggest problem

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this review, April 19, 2013
Dear Maksit38,

Thank you so much for taking the time to share your feedback with us. I’m very happy to hear that your overall experience was a positive one. I do apologize for the delays you experienced with our elevators. When large groups stay with us and all the elevators are being used at the same time, delays are expected. On a positive note, these delays are highly uncommon for our guests as we rarely have the pleasure to welcome such large groups to our hotel. Thank you again for post and we look forward to welcoming you back soon.
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Lagos, Nigeria
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 15, 2013

Great hotel>>>>Travelled with a 6 month old infant and i have absolutely no complaints ( and that's rare)... Stayed in the sunset suite on the gold floor and it was nice, spacious and clean.
oh, just remembered two complains.
1. At the fab steakhouse on the 2nd floor, the waiter actually said to me " Please tell your baby to stop making noise because of the other diners(she wasn't crying, she was just playing)". Okay..My baby is 6months old! i gave him a mouth full and asked him to tell her himself considering the fact that he seemed well versed in baby language.He later apologized....lol.
2. I ordered a hot chocolate and cookies at about midnight and the hot chocolate came in an open mug!!! No cover, no cling film over it....The chocolate cookies were divine though.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this review, April 19, 2013
Dear MrsMoh,

Thank you for your kind words and for your review. I am happy to hear that your overall experience was a positive one. I also recall having the opportunity to meet you and your beautiful child in the lobby. I do apologize for the experience you encountered in The Cut on the 2nd floor. Your feedback has been well noted and escalated to our senior management for internal follow up. Regarding your experience with the hot chocolate and cookies with in room dining, our standard is to ensure all items are well covered upon delivery. It is then the responsibility of our In Room Dining Attendant to remove all covers/cling film quickly once the food is delivered. I truly apologize if this did not happen during your stay but this is certainly a consistenly practice of ours. Thank you again and we hope to welcome you and your family in the near future.
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Chicago, Illinois
Top Contributor
204 reviews 204 reviews
34 hotel reviews
Reviews in 54 cities Reviews in 54 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed April 13, 2013

We stayed for five nights in a king room on the club level. The room was very large with an excellent bed and a very nice bathroom; strangely, the bathroom had a large window (with blinds) that looked over the bed. The room had a large desk with free w-fi and electrical outlets that accepted electrical devices from all over the world without adapters. Food and service in the Club Lounge were both excellent - a large selection of both Chinese and Western food was availale for breakfast; hors d'oeurves, cheese, wine, beer, and cocktails were available at happy hour; desserts were availabe after dinner. Check-in and check-out were effortless, and the concierge was very helpful in booking some train tickets for us. The restaurant in the lower level of the hotel was just OK -- many better option in the city. This is a first choice hotel for Beijing!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this review, April 19, 2013
Dear KingofThreePutts,

Thank you so much for your detailed review and positive comments. I am very happy to hear that we were able to meet your needs and deliver a true luxury experience. We do hope that you have the opportuntiy to stay with us again and enjoy our Gold Floor experience. Very wonderful review, thank you!
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 11, 2013 via mobile

We recently stayed on the Fairmont Gold Floor and were extremely pleased. The room was pleasantly appointed and the hospitality was wonderful. Thanks especially to David, Emily, Charlton our trip to Beijing was well beyond our expectations.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this review, April 20, 2013
Dear Susan J,

On behalf of the hotel and entire Gold team, thank you for your review. We are extremely happy that you enjoyed your stay with us. We do our best to exceed expectations for all our guests and I am happy that experience was delivered during your visit. There is no need to thank us as it was our pleasure to take care of you.
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 9, 2013

When I asked my daughter what did you most loved in Beijing? She said "the waitresses at the hotel!!" I think that I need to say no more.
We stay at the hotel for 6 amazing nights.
The attention to detail at the Fairmont Hotel is unmatched. From the amazing staff which is exquisite. This is a world-class hotel. We upgraded to the gold level at the recommendation of the front desk. Great advice as the treatment is first class. The Staff on the 20 was gracious, welcoming and extremely efficient, especially I would like to mention Dan and Nathalie which served us in most professionalism with attention to the smallest details.
If was able to select a better rating than "excellent" for this hotel I would do. From post-booking enquiries right through the service, our whole Fairmont experience was faultless.
The Room was gorgeous with a great view

Room Tip: I would highly recommend upgrading GOLD floor
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this review, August 21, 2013
Dear Thisisrony,

Your review is heart warming! We're so glad that you and your daughter loved your 6 nights stay so much! We like to pride ourself on our attention to details because we believe it's the small things that turn a moment into a memory. We hope you had the chance to take advantage of the hotel amenities and your daughter was able to enjoy our swimming pool. We like to be your home away from home. We hope you'll both be back to visit us again soon!
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Additional Information about Fairmont Beijing

Address: No.8 Yong'an Dongli, Jianguo Menwai Main Street, Chaoyang District, Beijing 100022, China
Location: China > Beijing Region > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Beijing
#3 Spa Hotel in Beijing
#5 Romantic Hotel in Beijing
#6 Business Hotel in Beijing
#7 Luxury Hotel in Beijing
#327 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Beijing 5*
Number of rooms: 222
Official Description (provided by the hotel):
Exceptional accommodations and service in an ideal Central Business District (CBD) location await you at Fairmont Beijing, China - voted #1 hotel in China on TripAdvisor in 2012. Stunning architecture and interior design reflects traditional and contemporary Chinese styles. Savor the ultimate dining experiences in our award-winning restaurants, keep fit on the road in our state-of-the-art gym and pool, then relax and indulge in our Willow Stream Spa.Please visit the TripAdvisor homes our hotel restaurants, The Cut and Lunar 8! ... more   less 
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Also Known As:
Fairmont Beijing Hotel Beijing

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