I was initially concerned about reviews that the staff spoke little English but we never encountered that at all. Checkin, concierge, breakfast, all staff were very friendly and had spoke English very well. The room was big and bed was very comfortable. Breakfast had a wide variety including continental options, European hot buffet including an Omelette chef, as well as Asian options including a Noddle chef. Lots of variety, well stocked and hot, even late in the morning and was for all 3 days we stayed.
Pool was a nice relief from the heat and the health club staff were very friendly.
Concierge were always available to write down in Chinese where we were going to give to the taxi driver and help with directions and recommendations.
The lobby was amazing and yes, obviously not authentic as it's a new hotel but it still looks wonderful. The door man smiled and called us both 'Princess' coming and going after my sister and I did Disney twirls down the opulent staircase on the first day.
The Italian receptionist/concierge (can't remember name sorry) was beyond wonderful. She is a true asset to the hotel.
Worth the price especially after a long hot humid day out and about, in a good area, easy to walk to and from, fantastic staff.
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