I've stayed at several hotels in Beijing, and the Renaissance tops them all. The service extends from the executive lounge, the check-in staff, to the housekeeping staff. Smiles, greetings and a high level of professional service and care is pervasive. This hotel has wonderful facilities, but it's the level of service that stands out.
For me, each day starts out with a great breakfast, and eggs done just the way I want them. My favorite cook Jeffery delivers my order to my table even without asking, and he always has a genuine smile on his face. The housekeepers greet me with a smile each day and everything is done quickly and efficiently. In the executive lounge, Christine and Alex are there every morning, always with a smile. If you go there often, they will quickly see what you like and deliver it to your table without your asking. I feel that they genuinely care about the guests.
There are great views from the rooms, which are also quiet, and the facilities all work as they should, which isn't always the case in Beijing.
The hotel is also located in a great place, with a shopping center across the street and a selection of smaller restaurants within easy walking distance. The nearest subway stop is just a five minute walk.
So I highly recommend this hotel as a place with a heart and a great staff. I'm even smiling as I write this review!
- Official Description (provided by the hotel):
- Located in Central Business District, middle of Dongsanhuan Middle Road, the Renaissance Beijing Capital Hotel is part of the Fuli City Complex together with a modern shopping mall and office towers. Convenient access to Subway No. 10 with the station “Shuangjing” right under the Fuli City Complex connects you to any part of Beijing. The hotel offers 521 stylish and spacious guestrooms including 36 suites with contemporary interior design and convenient in-room amenities provide both business and leisure travelers with distinctive experience to explore and savor the ambiance of unique Renaissance in the capital of the greater China. Boasting of over 2,350 square metres of meeting space to ensure all your business needs is well taken care of. All meeting spaces are equipped with high speed internet access and the cutting-edge audio & visual services. Our wide array of modern restaurants will surely delight your senses. For relaxation, there is our health club, swimming pool and Touch Spa. ... more less
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