I was a bit leary of the low price but the room was better than I expected. Still it was very small with some mildew around the bathtub. On the positive side it was fairly clean.
The staff there is terrible. I was suppose to get picked up by the hotel at the airport. They were a no show and also did not pick up colleagues who arrived 30 minutes later. Checking in and out seemed to take forever. When I checked in, they actually charged my credit card for the deposit. I have never had that done before and I travel extensively. Normally they just swipen your card in case of damage.
Turns out when I checked in I was suppose to get an envelope with information for the conference I attended, but they failed to give it to me when I checked in.
Breakfast the next day was the WORST BREAKFAST I have ever had at any hotels. When we showed up for breakfast we were told we needed to get vouchers from the front desk....another thing they should have given us at checkin? You have to sit at communal tables that were filthy. I had cereal and the milk was actually hot. They were out of orange juice the entire breakfast and ran out of coffee cups.
This place is not well run! Best Western, you are not doing your brand any good by having your name on this hotel
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- Also Known As:
- Best Western Grand Sky Beijing Hotel Beijing