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“Lovely rooms” 5 of 5 stars
Review of Hilton Beijing Wangfujing

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Hilton Beijing Wangfujing
5.0 of 5 Hotel   |   No.8 Wangfujing East Street, Dongcheng District, Beijing 100006, China (Tian'anmen / Wangfujing)   |  
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Ranked #21 of 5,457 Hotels in Beijing
Certificate of Excellence 2014
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Lovely rooms”
5 of 5 stars Reviewed November 17, 2013

I stayed here for 2 nights in 2012 and was really impressed with the quality of the rooms and the Club Lounge. The location is near all the major attractions like Tiananmen. Anyway, getting a taxi here is really easy. I had to leave at 630am for an early morning flight and the staff carefully prepared a wonderful takeaway breakfast for me.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WangfujingGM, General Manager at Hilton Beijing Wangfujing, responded to this review, November 21, 2013
Dear kelvingz,
Thank you for posting your review. I'm happy you liked the rooms and appreciated the take away breakfast. We hope to see you with us again soon. Best regards, Marc de Beer
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1,691 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
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English first
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 16, 2013

I have stayed at this hotel twice. Once on business and once for pleasure.

The location is great near Tiananmen Square and the Forbidden City. Furthermore there is a fantastic night market two minutes behind the hotel.

The rooms are very large with FANTASTIC beds, well furnished and very nice bathroom with excellent shower gel (smells great)

The swimming pool is also very well designed and is perfect for a break after business meetings.

I really want to highlight two things

1. The concierge was excellent, booking restaurants, opera tickets arranging cars etc. Very, very helpful indeed

2. The executive floor manager, Mr Morrison Wang really helped out when I had a particular issue. He dealt with the situation very well and was more than willing to help..... I would like to say a personal thank you !

The only slight negative is the hotel charges for WiFi which is a bit cheap on their part considering the price of the rooms.

Room Tip: Go to the night market behind the hotel it is great fun
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WangfujingGM, General Manager at Hilton Beijing Wangfujing, responded to this review, November 21, 2013
Dear Glen F,
Thank you for your glowing review of your recent stay. Morrison appreciates the gratitude and sends his best regards. As for the internet charges, we continue to invest heavily in infrastructure and bandwidth to keep up with the strong increase in usage and new devices. These costs can currently not be covered by all of our room rates. We look forward to welcoming you back with us. Kind regards, Marc de Beer
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New York City, New York
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 15, 2013

I stayed at the Hilton Beijing Wangfujing for three days and one word....IMPRESSIVE! I stay at Hilton hotels whenever I can and this seemed to be one of the BEST Hilton, if not the best in the world.
Location - couldn't get any better! Close to shopping, a few blocks to Wangfujing train station and very robust and commercial neighborhood.
I was billeted on the executive floor, the suites are amazing, the room spacious and the set-up, one that I haven't seen before by any other Hilton hotels. The staff are professional, polite and extremely helpful....it seems that great customer service is ingrained on each of them.
I got a wonderful handwritten note from the customer service manager - Olga Nazarenko which was a nice touch. Terrick on the executive lounge was great but being extra helpful on helping us with tons of query on where to go/what to do....really stand-out employee. Elvis at the concierge, helped us when we were seemingly scammed but a "private tour guide" who quoted us a lower rate when we booked but as it turned out, wanted more when they picked us up at the hotel. We ended up canceling on the spot and Elvis negotiated a cab for us to get to Badaling - Great Wall.
In short, I intend to stay at this property again on my future Beijing travels.
Thank you and congratulations to the management of this property. Your staff makes the hotel!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WangfujingGM, General Manager at Hilton Beijing Wangfujing, responded to this review, November 21, 2013
Dear travel_i_adore,
I was delighted to read you r praises of our hotel and specifically our staff. Feedback such as yours encourages all of us to continue in our quest to exceed guest expectations. We look forward to welcoming you back! Best regards, Marc de Beer
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Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 15, 2013

Currently staying at the Hilton and don't want to leave at all! It is a perfect location and is very quiet during the day and night! The beds are so comforatable and rooms are massive! Had room service for lunch and was very good food had the club sandwich which came with chips and my mum got veggies and with that we got a plate of fruit which was lovely! We went to the silk markets at night and came back to a little surprise of some treats in our room and a candle lit in our bathroom which was a nice touch! We checked out the pool and gym both wonderful can't wait to go for a swim and it's open till 10pm! We came in early on check in day and our room wasn't ready yet but they stored our bags while we went off and looked around, we came back at 12pm and room was ready and didn't disappoint! The staff and so friendly and speak very good English so it's not hard to do anything! I really haven't found a negative here it is just perfect and I don't want to go home!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WangfujingGM, General Manager at Hilton Beijing Wangfujing, responded to this review, November 18, 2013
Dear Emily S, Thank you for having chosen Hilton Beijing Wangfujing for your recent stay. I was happy to read you and your mother enjoyed the facilities and services offered. Thank you for recommending us. Best regards, Marc de Beer
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Smithfield, Kentucky
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 15, 2013 via mobile

This is bar none the cleanest, most spacious hotel in Beijing. It has a great full service executive lounge. Impeccable customer service all round. Great gym and pool (do miss having a sauna though); and a good well priced spa. I did not get to try any of the restaurants on site but other folks were raving about them. All services from laundry to airport transfers were great. Doormen all knew the city and even walked down a block to find me a taxi. Morrison in the exec. Lounge was always friendly and helpful. A real retreat in Beijing right by the great shopping areas and scorpion alley. I also like the fact that the doormen kept the working ladies out.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WangfujingGM, General Manager at Hilton Beijing Wangfujing, responded to this review, November 18, 2013
Dear TONI B, We are humbled by receiving your accolades. Thank you very much. We hope to be able to welcome you back with us soon. Kind regards, Marc de Beer
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Brookfield, Connecticut, United States
Top Contributor
64 reviews 64 reviews
6 hotel reviews
Reviews in 36 cities Reviews in 36 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed November 14, 2013

The Hilton on Wangfujing street is about 3 years old and is very nice, soft romantic type of theme. Our room was an extension of the same quite elegance, it overlooked their inner l courtyard and that view continued to enhanced the hotels theme. While located in the heart of Beijing the room was very quite and the elevator service was quick. As usual you needed your key to go up to a floor. The hotel is located in the heart of downtown Beijing and within walking distance of major shopping, as the Wangfujing shopping street is about 5 minutes away and the APM mall even closer. The hotel breakfast has as more choices than one can imagine including many western and Chinese selects. The entire staff was top notch and attentive to all of our needs.

There were some minor negatives, or at least things that irked me, WiFi was an extra cost except for top level Hilton members, the bathtub had claw feet which made it extra high and not practical to use, however the shower was excellent and there was no direction for how to reset the clock radio.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WangfujingGM, General Manager at Hilton Beijing Wangfujing, responded to this review, November 15, 2013
Dear Paul W,
Thank you for your 5 star review of our property. I was pelased to see you enjoyed your stay and I am gratedul for the feedback on the bath, wifi and the iPod docking station/alarm clock. We always look to improve the gues texperience and your comments will be very helpful. Thank you for your recommendation and we look forward to welcoming you back on a future visit to Beijing. Kind regards, Marc de Beer
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Singapore, Singapore
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 11, 2013

Logistics:
This hotel is quite centrally localized. It's very convenient if you want to do some shopping around or visit nice restaurants around.

Facility:
Very nice. Very clean. I don't know what else to say. You won't be disappointed at their rooms.

Staff: Very friendly. Their customer service is very high. They do make sure you have everything you need.

Food: If you eat here, it won't be cheap, but that's to be expected from a hotel like Hilton. They breakfast buffet had many varieties to choose form - all of which are well prepared.

Conclusion: If I go back to Beijing, this is where I'll choose without taking second thoughts.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WangfujingGM, General Manager at Hilton Beijing Wangfujing, responded to this review, November 13, 2013
Dear Charly186,
Thank you for recommending our hotel following your recent stay. I was pleased to read you enjoyed the facilities, service and food. We look forward to welcoming you back! Best regards, Marc de Beer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Beijing Wangfujing

Address: No.8 Wangfujing East Street, Dongcheng District, Beijing 100006, China
Phone Number:
Location: China > Beijing Region > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Beijing
#8 Romantic Hotel in Beijing
#9 Spa Hotel in Beijing
#15 Luxury Hotel in Beijing
#15 Business Hotel in Beijing
#310 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Beijing Wangfujing 5*
Number of rooms: 255
Official Description (provided by the hotel):
Hilton Beijing Wangfujing sets the standard for modern comfort. Located on famous Wangfujing Street, the hotel is within an easy walk to the Forbidden City, Tiananmen Square. This intimate, lifestyle hotel features 255 guestrooms and suites with highly sophisticated in-room entertainment. The Hilton Beijing Wangfujing specializes in pairing ideal meeting venues with impeccable service. Gourmet palates will relish the fine range of restaurants and lounges offering an eclectic choice of contemporary cuisine and cocktails in chic surroundings. Escape to the peaceful, rejuvenating solitude of the spa. Combining traditional Chinese hospitality with warm and personalized service and an intimate lifestyle ambience, Hilton Beijing Wangfujing is worth discovering. ... more   less 
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Also Known As:
Hilton Beijing Wangfujing Hotel Beijing
Hilton International Beijing Wangfujing
Beijing Hilton

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