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“Excellent staff and very helpful” 5 of 5 stars
Review of Crowne Plaza International Airport Hotel Beijing

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Crowne Plaza International Airport Hotel Beijing
4.5 of 5 Hotel   |   No.60 Fuqian First Street, Tianzhu, Shunyi District, Beijing 101312, China (Beijing Capital International Airport)   |  
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Ranked #112 of 5,423 Hotels in Beijing
4.0 of 5 stars 507 Reviews
Bossier City, Louisiana
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Excellent staff and very helpful”
5 of 5 stars Reviewed December 24, 2013

I stayed here on business, but was only in town for 18 hours due to flight times. Its only a 10 minute cab ride. 20 dollars covers it. Don't get taken by the fake drivers offering the ride for 200.

Very comfortable evening and enjoyable dinner. Lobby bar is fine and easy to get a small snack to fill me up after flying in from Shanghai. The club level is very good with some good food and open bar. Quite place and I enjoyed bringing my Chinese partners up for a beer and some quality time.The next morning a manager in the lobby area asked what my plans were. I explained I had a flight at 1300, but had to see the wall while here. He hooked me up with a private driver and a van and had them drive me to the wall for a 2 hour visit and then took me direct to the airport to catch my flight to Ningbo for 3 days then on to Hong Kong for 3 days. The staff went out of their way to help me accomplish seeing a view I will remember forever. I never would have accomplished seeing the wall without their help. I strongly recommend this hotel and asking for a private cab to take you to the wall. The ride was not expensive and I feel it hardly covered his gas expense. Thanks to the staff. A 3 week business trip may sound like fun to many, but this trip had 17 flights and 11 hotel rooms over a 20 day trip. Small things add up fast when your day is filled with meetings, flights and meals when you're not sure what you're eating and, at times, afraid to ask.

I look forward to returning to this hotel and spending an extra day so I can see more of the city.

Room Tip: I wasn't here long enough to rate the room, but I asked for an ocean view and they did the best...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review, December 25, 2013
Dear Guest 358GMan,

Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Beijing International Airport.

We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.

Thank you again for your feedback and support and we look forward to welcoming you back in the near future.

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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507 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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  • Dutch first
  • English first
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English first
Treviso, Italy
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2013

I stay there only one night, but everything was very good for me. I hope to come back again one day in this hotel and stay more time. Nice room, front view but outside not beautiful panorama to see. The room was clean and very big. Very gentlly and friendly staff, i was very satisfied. Congratulation.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review, December 9, 2013
Dear Guest Rosiv767,

Thank you for staying at the Crowne Plaza Beijing International Airport and share your valuable feedback.

We are delighted to know that you enjoyed your stay with us and that our comfortable room and friendly staff helped in making your stay experience memorable. We will share your comments with our team and keep working hard, allowing our guests to indulge in the best they deserve.

Once again, we look forward to your next stay with us. Thank you!

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 30, 2013

The staff at this hotel made my stay most comfortable (apart from two unfortunately disgruntled unhappy waiting staff in the Lobby Bar) and there was much to enjoy at their excellent breakfast buffet. Well done to management & staff.

MC

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review, December 2, 2013
Dear Guest Morgan C,

Thank you for staying at the Crowne Plaza Beijing International Airport and share your valuable feedback.

We are delighted to know that you enjoyed your stay with us and that our friendly staff helped in making your stay more enjoyable. We will keep making efforts to improve our staff service in order to provide our guests an consistently excellent experience while staying with us.

Thank you once again for your comments. We look forward to welcoming you back to our hotel again.

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
blue ridge mountains
Top Contributor
157 reviews 157 reviews
59 hotel reviews
Reviews in 66 cities Reviews in 66 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed November 30, 2013

Had a short but pleasant stay here, since we were between airline connections. Service was very friendly and helpful. Our room was very comfortable and well appointed. We had a pleasant dinner at the Jintai Chinese Restaurant in the hotel (though a chintzy pour on the wine, the beer was good). The hotel had a nice breakfast spread with small, flaky croissants. And we appreciated the free shuttle from/to the airport.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review, December 1, 2013
Dear Guest glassyraven,

Thank you for staying at the Crowne Plaza Beijing International Airport and share your valuable feedback.

We are delighted to know that you enjoyed your stay with us and that our hotel's location and friendly staff service helped in making your stay more enjoyable. At the same time, thank you for recognizing our food quality and shuttle bus service. We will share your comment with our team and make sure to provide all our guests with an consistently excellent experience while staying with us.

Thank you once again for your comments. We look forward to welcoming you back to our hotel again.

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crewe, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 29, 2013

Clean and well maintained, friendly English speaking staff, excellent lounges and bars, had an executive club level with access to meeting room & lounge (free drinks and food all day) on the floor, close to the airport and has good transport links including the monorail.

Room Tip: Stay away from the lift and lounge
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review, December 1, 2013
Dear Guest US1511,

Thank you for staying at the Crowne Plaza Beijing International Airport and share your valuable feedback.

We are delighted to know that you enjoyed your stay with us and that our hotel's location and shuttle bus service helped in making your stay more enjoyable. At the same time, thank you for recognizing our facilities and staff serivce. We will share your comment with our team and make sure to provide all our guests with an consistently excellent experience while staying with us.

Thank you once again for your comments. We look forward to welcoming you back to our hotel again.

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood, Florida
Top Contributor
56 reviews 56 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 17, 2013

The hotel has excellent free shuttle bus service to and from the PEK airport which was very helpful given the roughness of the taxi line at PEK airport (I waited over 90 mins at one time ). I used this hotel as a base this trip to travel between cities in China since I needed to fly to different cities after I landed in Beijing from the States. I flied out earlier in the morning for a meeting in southern China and flied back to PEK in the evening so I didn't have to check in and out and drag my luggage all over China. I was able to make the meeting next day in Beijing and repeat my schedule the day after. The room was clean, breakfast buffet was awesome. Since I didn't have time to sightseeing or shop, the location did not bother me. I highly recommend this hotel to business travelers.

Room Tip: Shuttle bus leaves hotel and airport every half hour. While it takes 15 mins to get to terminal 3 fr...
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review, November 18, 2013
Dear Guest Gypsy_W,

Thank you for staying at the Crowne Plaza Beijing International Airport and share your valuable feedback.

We are delighted to know that you enjoyed your stay with us and that our hotel's location and shuttle bus service helped in making your stay more enjoyable. At the same time, thank you for recognizing our room, breakfast and recommending us. We will share your comment with our team and make sure to provide all our guests with an consistently excellent experience while staying with us.

Thank you once again for your comments. We look forward to welcoming you back to our hotel again.

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing, China
Top Contributor
577 reviews 577 reviews
80 hotel reviews
Reviews in 109 cities Reviews in 109 cities
248 helpful votes 248 helpful votes
3 of 5 stars Reviewed November 16, 2013

Not the greatest hotel but fully serviceable. Very nice breakfast buffet though gets very crowded since this is the hotel of choice for many airlines. Free shuttle from pek but you need to call in advance. Literally nothing nearby (that is the neighborhood) so for the same price you can get much nicer places in downtown Beijing.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review, November 18, 2013
Dear Guest Jon1796,

Thank you for staying at the Crowne Plaza Beijing International Airport and share your valuable feedback. We are pleased to see that our breakfast made your stay memorable.

Our hotel is located in the largest expatriate residential community and conveniently located across from New China International Exhibition Center and Beijing Airport Industrial Park. It takes 10 minutes walking from nearby NCIEC station of subway line 15, 15 minutes drive from the airport, 20 minutes from Wangjing business district and just 25 minutes from the city’s central business district.

With walking distance, there are Euro Plaza and Pinnacle Plaza near us where you can find shops and various restaurants with local and international flavors. We will be glad to introduce you more details when you visit us next time.

Thank you again for your feedback and support. We look forward to welcoming you back in the near future!

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza International Airport Hotel Beijing

Address: No.60 Fuqian First Street, Tianzhu, Shunyi District, Beijing 101312, China
Phone Number:
Location: China > Beijing Region > Beijing > Beijing Capital International Airport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#41 Spa Hotel in Beijing
#70 Business Hotel in Beijing
#82 Luxury Hotel in Beijing
#289 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza International Airport Hotel Beijing 4.5*
Number of rooms: 600
Official Description (provided by the hotel):
Crowne Plaza International Airport Beijing is 'The Place to Meet' with its convenient location across from the New China International Exhibition Center, Beijing Airport Industrial Park, and only 15 minutes away from the International Airport. The hotel is in the neighborhood of Beijing s largest expatriate residential community with many surrounding restaurants of varied international cuisines. Wangjing business district is a 20 minute- drive, and the CBD is 25 minutes away via expressway. The hotel provides complimentary 24-hour operating shuttle bus, which runs to Beijing Capital International Airport and should be reserved in advance. 600 well-designed rooms and suites offer the Crowne Plaza standard of comfort. A total area of 1,700 square metres meeting facilities and the largest hotel garden of Beijing provide flexibility for meetings and events. The Crowne Meetings Director and dedicated meetings specialist provide a convenient single point-of-contact for all your meeting requirements. Three restaurants offer classic cuisines to please all palates. Recreational and leisure facilities such as bar, gym, heated indoor pool, outdoor tennis courts as well as spa are also available to help make your stay even more enjoyable. ... more   less 
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Also Known As:
Crowne Plaza Beijing
Beijing Crowne Plaza

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