To start out with I want to emphasize that I'm a backpacker who's seen it all. From cockroaches crawling the floors, to fungus covering the walls. Therefore I don't expect much from hotels.
This is the first time I've been motivated to write a bad review on Tripadvisor!
Now, aside from the beds being hard, the carpets covered in stains and the staff having NO english skills what so ever (which is common in China, but unacceptable at an airport hotel), what really tripped me off was the bad co-ordination and incompetence of the staff! When I arrived, I was told breakfast would be from 6:30-9:30. Therefore when I went down at 9:00 the following morning, and was told (communication went through an english/chinese speaking traveler who was cheacking out) that breakfast was from 6-8 today, and there was no breakfast for me (by the way, breakfast is included in the expensive room rates, so I had already paid for it).
Apparently there was no way for them to re-open the kitchen and cook me breakfast, not even if I paid extra for it...
And since this is an airport hotel, there are no restaurants, no nothing outside of the hotel.
When they had told me this, they pretty much ignored me, other than pointing to a small shop where I could buy chips and nuts. Here they don't accept credit card, and the small cash I had with me, was taken at the reception for deposit. It was NOT possible to put it on the room.
Now, this stay was on a 3-months journey through asia, and it was by far the most expensive hotel I stayed at. Therefore you would expect some quality to make up for the high price, but no.
I had to start a 16-hours flight the next day with a headache. Nice for 50$ a night!
(By the way: the manager was really friendly and offered me some of his cake, but other than that, he couldn't really do anything)
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