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“Hotel at the Embassy Offices” 3 of 5 stars
Review of Starway Sunjoy Hotel

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Starway Sunjoy Hotel
3.0 of 5 Hotel   |   No.6 Ritan Road, Chaoyang District, Beijing 100020, China (Beijing Railway Station / Jianguomen)   |  
Hotel amenities
Ranked #1,325 of 5,462 Hotels in Beijing
1 review
“Hotel at the Embassy Offices”
3 of 5 stars Reviewed March 20, 2015

I went to beijing to get a visa, this hotel is very near to all the embassies. This hotel is near to train station, Subway is just outside the hotel. There is wifi although it is not as good as it is, because it is very slow and always cuts out. The receptionist speaks english.
Free breakfast starts at 7am although when you arrive there as early as this time, they will serve you on a choice menu, next day I came in late breakfast was now buffet, food was always scrambled egg, sliced breads, rice, vegeteable, fruits. Coffee is from a vendo machine.
Bed was thin and hard that you will feel the springs in it.
My mistake in that room was forgot to read the list of items in the room, because when I took a shower there was a green plastic bag, I opened it with some shampoo and conditioner in it. You have to pay for it at 10RMB. but there is already a shampoo and foam bath dispenser in it.
overall my experience of that hotel was average.

Room Tip: my room is at 4th floor, but 5th floor are for non-smokers.
See more room tips
  • Stayed March 2015, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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49 reviews from our community

Traveler rating
    5
    19
    13
    4
    8
See reviews for
1
2
7
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 14, 2014

Firstly let me point out the positives! The location is fantastic! 10 minutes walk to the silk market (one of the main shopping areas). There is also a TGI's and Starbucks on either side and a Häagen Dazs across the road should you want that sort of food. There are great traditional restaurants also within a short walking distance, but remember English is not their first language.

Now then the hotel itself! I would class this place as a S & S hotel (You sleep and shower) Don't expect good service from either the reception staff or housekeeping (who don't speak English but will shout at you in Mandarin).

The hall ways smell like an ashtray and the lift is extremely small (max 2 suitcase limit).

The rooms are very small unless you get a twin bed room, but even then the one bed is pushed up against the window wall.

Be prepared that housekeeping will walk into your room without knocking so.always double lock and put the chain on. Their version of making up the room is to swap your pillows over (putting dirty pillowcased pillows under the clean one if you are lucky enough to have 2 pillows) and changing the towels. They don't wash the cups out if they have been used and as for refilling the complimentary coffee (of which you get 2 sachets) forget about it! When I asked for more coffee I was told "No"!

The heating wasn't working in my room and in the morning the housekeeping woman cam round with 2 engineers to fix it. As I was about to get in the shower I asked if they could come back later. As she couldn't u derating me she proceeded to shout at me in mandarin and barge past me to call down to reception. On speaking with reception I was then shouted at again but this time in English "How long you need?!".

Overall extremely poor hotel and service. The place needs a deep clean, staff training and a miracle from Jesus before it would be up to par.

If you can afford it go somewhere else and just pay the taxi fares to get to where you need to go (taxis are cheap and usually on a meter). Cost was £2 to get the the silk market which is about a 15 - 20 min drive. However be careful when leaving Pearl Market as taxi drivers will either not take you or charge stupid amounts. Negotiate with them otherwise you'll be waiting for ages. We got a return trip for £7 (which in the grand scheme of things isn't bad at all).

Good luck with this hotel if you choose it though!

Stayed November 2014, traveled with friends
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Beijing, China
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 22, 2014

I booked this hotel for friends visiting me in Beijing. Rooms were small and clean. What bothered me most is that this hotel is penny pinching. I got two rooms, one room for my 3 female friends and one room for a male friend. Since they provide two cups per room, my male friend lent one of his cups to the other room. Upon check out time, the front desk raised a big issue of the cup that was missing in my male friends room. When they checked the other room for the other cup, the third cup was missing since the room was already cleaned for the next check-in guest. But the front desk would not check us out unless we paid for the 15 yuan cup ($2.40). I just paid it since it was not worth our time arguing with a non english speaking front desk. Be prepared to suffer this inconvenience when booking at this budget hotel. You suspect that they just want to rip you off for every little cent they can get from you just like shopping here but that is another story.

Room Tip: Make sure items are complete upon check out.
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  • Stayed June 2014, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shanghai
Top Contributor
115 reviews 115 reviews
51 hotel reviews
Reviews in 56 cities Reviews in 56 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed June 16, 2014

If you accept a bit compromise in quality then you can't beat the price/location offer of this hotel. It's a budget place, very small rooms, oldish, basic but clean. Near lots of embassies and quite a few restaurants, a short walk from the subway and not too far from tiananmen.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hsinchu, Taiwan
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 10, 2014

It locates a bit away from underground, but still within an acceptable walking distance. Newly re-modeled, good in concept, however poor completion in detail. I like the area of dinning room, the big wide windor brings in lights, make the area looks more morden.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 23, 2013

I booked this hotel for friends who were coming to visit. It is tucked back behind a building, across from the St Regus and right behind a Starbucks. The room and bathroom were clean. There is a little coffee shop that has a simple Chinese breakfast. Since there is a Starbucks right outside the door, you might want to go there for breakfast.
It is a very quiet hotel and my guests got a good night's sleep.
I suspect they speak on Chinese here, so if you can't speak Chinese, another hotel would be better.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Top Contributor
114 reviews 114 reviews
89 hotel reviews
Reviews in 65 cities Reviews in 65 cities
137 helpful votes 137 helpful votes
1 of 5 stars Reviewed August 18, 2013

No doubt its located at very prime place but over all service and quality is very poor. Right from reception and service is very below standards of any hotel. Honestly I would not recommend as just to quote an example, I did not have good service when I asked for and unfortunately I had another problem everytime when I go out, when I come back Key will not work and I have to come all the way to reception to correct none to help even to be concern when customer raised us several times.. I would strongly recommend Starway management lookinto this problem.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Starway Sunjoy Hotel

Address: No.6 Ritan Road, Chaoyang District, Beijing 100020, China
Location: China > Beijing Region > Beijing > Beijing Railway Station / Jianguomen
Amenities:
Business Center with Internet Access Room Service Wheelchair access
Hotel Style:
Ranked #1,325 of 5,462 Hotels in Beijing
Price Range (Based on Average Rates): $
Hotel Class:3 star — Starway Sunjoy Hotel 3*
Number of rooms: 73
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