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“Memorable Sunday Brunch” 5 of 5 stars
Review of The Westin Beijing Chaoyang

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The Westin Beijing Chaoyang
5.0 of 5 Hotel   |   No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China (Beijing Workers' Sports Complex)   |  
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Ranked #59 of 5,418 Hotels in Beijing
La Rochelle
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Memorable Sunday Brunch”
5 of 5 stars Reviewed October 31, 2013

My experience goes back to 2010 but I had such a wonderful time back then I simply can't not leave a review. I was treated by a friend to experience this unique brunch. As a French expat believe me, having unlimited champagne served by attentive staff and having pan-fried foie-gras was just fantastic after a few months in Beijing! There was food and alcohol all-over, during the brunch we were invited to join in an Easter egg hunt in a dark room... it was good fun!

Stayed October 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, November 5, 2013
Dear Guest,

We're glad that you liked our Bubbalicious Sunday Brunch! The brunch has been upgraded for a few times, and you will find special themed events on special occasions like Easter, Mother's Day, Father's Day, Halloween, Christmas, etc. We look forward to welcoming you and your family and friends back and discover the great food and fun entertainment soon!

Kind regards,

Hotel management
The Westin Beijing Chaoyang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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816 reviews from our community

Traveler rating
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    55
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Shenyang, China
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 27, 2013

This was my second visit, first time staying the night. Previously I was here for a corporate meeting and banquet. This is an immaculate, well-appointed hotel in a very important part of Beijing. Absolutely worth the money.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, November 5, 2013
Dear Guest,

We're turely humble to receive a full score from you in all categories. In Westin, everything is designed with a better you in mind. We hope we'll see you again soon and immerse you with a lot more great offerings from Westin.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 25, 2013

Stayed for three nights. Found the traffic/construction noise outside louder than other Beijing hotels. Originally given a smoky room, so up & down lift to change room after long journey was annoying. Ceiling shower broke & was not fixed, so could only use hand held one, which was tedious. No good drawer space to put clothes away - had to put my stuff on top of the safe. No 'hotel services' book in room. Had drink with colleagues one night in bar & live music so loud we could not hear each other, to talk.

Positives: staff are friendly, breakfast is very good (including service) and gym is v good too!

Summary: Would not recommend. Have stayed in many better in Beijing

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, November 5, 2013
Dear Guest:

Thank you for providing us your valuable feedback on your recent stay. We’re delighted that you enjoyed our services and liked the breakfast offerings and the WorkOut center.

We are however sad to learn that we did not meet your expectations in other areas, and apologise for the faulty shower in your room. We hope to have the opportunity of welcoming you back to give us another chance to bring you a true Westin experience.

We wish you all the best and safe travels.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing, China
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 21, 2013

I just love the suite on the higher floor, that has a great view of East Third Ring Road, and they've got special settings of chocolate and fruits which would easily cheer you up. The suite is about 70sqm, with a telescope in the drawing room and a fantastic OSIM massage armchair in the bed room.
The most I love Westin is their Heavenly Bed. I definitely would buy one some day!

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, November 5, 2013
Dear Guest,

Thank you for leaving us your feedback, and it was very encouraging to know that you have enjoyed the suite with our signature Heavenly Bed, welcome amenities, massage chair and so on. Just to let you know the good news - we now have a special promotion for Heavenly Bed, you can purchase the bed at a very attractive rate and bring the comfort back to you home. To find out more details, please kindly call us at +86 10 5922 8888.

We wish you all the best!

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
75 reviews 75 reviews
52 hotel reviews
Reviews in 28 cities Reviews in 28 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed October 16, 2013

None of the small disappointments at this 3 night business stay. Reception / check in very fast, friendly. Room facing away from the main traffic, thus very quiet. Interior layout nice, clean practical, great bed, generous amenities in short a great place to feel good, relax and get a good fest.
Service was superb. From my previous experience I remembered the heavy bedding, which I did not like. Talked to concierge and, in no time my bedding was changed for a light, comfortable duvet.
The service at the lobby restaurant was equally perfect. The wine selection being somewhat limited, the waitress immediately went for the wine list from the main restaurant, which offered great selection.
It is this kind of responsiveness to travelers individual needs and preferences, that mske a hotel stand above the crowd. In my view the Westin Staff here are doing an excellent job

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, October 20, 2013
Dear Guest,

Thank you for giving us a full score and sharing your pleasant experience with us. It is so rewarding for us to learn that our front desk service, guest room amenities and restaurant dining experience have all met your expectation and made your stay an enjoyable one. We're inspired to be at our best and promise you a great stay next time.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
makati
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 15, 2013

Excellent hotel for business and for families. The bed is great so sleeping is not a problem. The indoor pool , great gym and spa facilities are great add ons..
Buffet breakfast is amazing with lots of choices and good service.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, October 20, 2013
Dear Guest,

We're truly humbled to be rewarded by a full score in all categories. It's glad to know that you have enjoyed our signature Heavenly Bed, our spa and workout facilites and breakfast service on your stay in June with your family. Please rest assured that we will continue to reach out to our potential and make sure your future visit remains the same memorable.

Wish you all the best.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ramat Gan, Israel
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 13, 2013

As I wrote in my profile, I was flight attendant for 6 years, I stayed in hundreds of hotels around the world.
Recently I got a lot of tips on TA, and i decided to share great information I've accumulated over the years, it will take some time but I hope to write to you all I remember.
About this hotel, i just could not resist, this is without a doubt the best hotel I was in.
I do not know where to start, excellent service, every request is answered in minutes.
The food at an excellent level, the rooms are large and spacious, the bed is so big and so comfortable, this is no book of her best bed I slept in my life.

Room Tip: By the way - the bed and pillows are offered for sale in the lobby, this is the most recognized hote...
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, October 16, 2013
Dear Guest,

Thank you for rewarding us a full score in all categories! We're excited to learn that you have enjoyed our services and facilities so much. Please rest assured that we will continue to reach our potential and make sure your future visit remains the same memorable.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Phone Number:
Location: China > Beijing Region > Beijing > Beijing Workers' Sports Complex
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Beijing
#28 Spa Hotel in Beijing
#48 Luxury Hotel in Beijing
#56 Family Hotel in Beijing
#59 Romantic Hotel in Beijing
#358 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Official Description (provided by the hotel):
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin

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