We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It's a Westin!” 5 of 5 stars
Review of The Westin Beijing Chaoyang

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added The Westin Beijing Chaoyang to your Saves list
The Westin Beijing Chaoyang
5.0 of 5 Hotel   |   No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China (Beijing Workers' Sports Complex)   |  
Hotel amenities
Ranked #60 of 5,462 Hotels in Beijing
Certificate of Excellence 2014
Canberra, Australia
Top Contributor
115 reviews 115 reviews
33 hotel reviews
Reviews in 51 cities Reviews in 51 cities
47 helpful votes 47 helpful votes
“It's a Westin!”
5 of 5 stars Reviewed May 3, 2013

This is a very good hotel located in an upmarket part of Beijing (very close to embassy row and on top of a subway station). The rooms were good, beds were comfortable and the service was impeccable.

The only quibbles: the finish in the bathroom was cheap/nasty, the bathrooms were a little on the small side for two people, the breakfast staff were overwhelmed by the large numbers, the brewed coffee at breakfast was pretty horrible - they do have machine espresso, but not many of the staff were very good at operating the machine.

On the up side, the Mix Bar was fabulous - wonderful cocktails at a good price, excellent service behind and in front of the bar (special kudos to the bar manager who made sure the place worked so very well) and a great band! Stacey the lead singer had a beautiful voice and her band were very, very good. My only niggle on the bar was that it's also a cigar bar and the room was choked with smoke. There is a non-smoking area, but it's away from the bar and the band.

Great hotel, impeccable service. Recommended for business travellers.

Traveller tip: don't be afraid to use the subway - it's clean, efficient, announcements and signage are in Mandarin and English, and it's cheap as chips. Much faster than catching a cab in Beijing's terrible traffic too!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this review, May 6, 2013
Dear Guest,

Thank you for taking your time and sharing your insights with our friends here at tripadvisor.com. We're very glad to learn that you have enjoyed your stay and Mix Bar performance. However, we regret to hear that some of the areas did not meet your expectation. The room division and F&B department will definitely seek for improvement and we hope to have another opportunity and second chance to deliver our brand mission - preserve wellness on your travel.

Look forward to welcoming you back soon!

Kind regards,

Hotel Management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

864 reviews from our community

Traveler rating
    474
    295
    59
    25
    11
See reviews for
43
99
58
352
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Shanghai, China
1 review
5 of 5 stars Reviewed April 28, 2013

Traditional luxurious Westin.Very nice modern, spacious rooms rooms with all amenities you could wish for and even more and a very good location. Had a fabulous sleep on heavenly bed after a long flight from London. Staff and Concierges in this hotel are truly exceptional.The moment you get down to the lobby from the elevator they are there straight away and they want to help.They were all superb but Alina Babaeva was especially outstanding and helpfull.With the help of concierge found out that it is very easy to do Beijing on my own.It is located just couple of hundred meters from the metro stop.Perhaps this is the best Westin or one of the best I ever stayed in.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, May 2, 2013
Dear Guest,

Thank you for staying with us and rewarding us with a full score! We're very glad to know that our service and facilities have made your recent stay an enjoyable one. Please rest assured that we will continue to deliver our brand mission - preserve wellness on your travel, and we look forward to welcoming you back in the near future with more renewing experiences!

For a better you.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
100 reviews 100 reviews
41 hotel reviews
Reviews in 36 cities Reviews in 36 cities
315 helpful votes 315 helpful votes
5 of 5 stars Reviewed April 26, 2013

So this is not the cheapest hotel in Beijing but it is a great option with exceptional service and amenities.

The hotel is in a great location right on top of the Liangmaqiao Line 10 subway station which is super convenient for sightseeing and getting around.It would be even better if it were connected to it directly but alas it's not. When booking we had asked for a high floor which when we checked in were told they couldn't accommodate so they upgraded us to a corner room which is much bigger. This was a surprise bonus which we totally appreciated so thanks again!

The room was huge and very comfortable. This is probably the nicest Westin I've ever stayed in and I've been in quite a few. The bathroom was again really big and was very nice. The room had automatic shades with floor to ceiling windows which makes the room very sunny during the day which was great. The room also had a foot massage machine which is awsome after a long day of sightseeing. We had previously stayed at the Sheraton Dongcheng during our sightseeing and then left for Tianjin. When coming back this Westin was the only Starwood hotel available so we booked this one. The Sheraton was great too but this Westin will now be our first choice in Beijing for sure.

We didn't use any of the restaurants since Beijing has such great food and to be frank to food was over-priced but we did use the swimming pool which was one of the best I've ever been too for a hotel. The pool is huge and is located on the 5th floor. In the man's change room there is a hot tub, steam room, and sauna which were all well kept and very nice.

Overall this was a great hotel and we will definitely return when back in Beijing.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, May 2, 2013
Dear Guest,

Thank you for your patronage and giving us a full score! Your compliment is so inspiring and motivating for all of us and we're very pleased to learn that your recent stay in our hotel was as memorable and enjoyable as we wished. We look forward to welcoming you back on your next visit to Beijing.

Wishing you all the best on your journey.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 23, 2013

Nearing the end of a two week business visit to Beijing, the room is spacious, although being on the 11th floor, the traffic noise continues all night, cant complain about the room, but rooms are expensive and breakfast is only included if you stay in the even more expensive executive area of the hotel. The staff are very helpful, the breakfast and the bar are very nice and being next to a Subway station is very useful.
The internet connection is good, although having to pay extra when the room rate is not exactly cheap is a pain - and sometimes you do loose your connection - and I am not going to complain about Facebook being blocked as i was able to phone home through Skype.
Would I recommend this place? Sure if you dont mind the cost.
I think next trip I will try and persuade my company to find me somewhere with lower room rates though.

Room Tip: ask for a room that doesnt face the main road and if you can pay the extra for an executive room
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, April 26, 2013
Dear Guest,

Thank you for taking the time to share your valuable comment with us. Your feedback is considered as a great source of improvement and opportunity to us, and we're very happy to learn that you have enjoyed our guest room, breakfast service, the MIX bar and internet connection. Please rest assured that we will continue to reach our potential and we look forward to welcoming you back for another renewing Westin experience.

For a better you.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
56 reviews 56 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 19, 2013

I recently stayed at the Westin Chaoyang in Beijing. The rooms are quiet, spacious and comfortable. The staff is very friendly. The pool is a highlight and health club is roomier than many business hotels. Breakfast buffet is included and is generous. I ate dinner in the hotel "Grange" restaurant. While a bit pricey, the food and service were quite good. This is my third time staying at this hotel and every time has been a very good experience.

Room Tip: Ask for a room on an upper floor to avoid highway noise. Ask for room on the non highway side.
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, April 23, 2013
Dear guest,

Thank you for taking your time and providing us the very detailed feedback. We're very glad to learn that you have enjoyed your stay and liked many areas such as guest room, swimming pool and Wstin WORKOUT center, breakfast buffet and the Grange Grill restaurant. Your compliment is very inspiring and motivating for us, and we will work even harder to make sure your next visit remain the same memorable.

Look forward to welcoming you back soon!

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
Reviews in 24 cities Reviews in 24 cities
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed April 18, 2013

Stayed three nights in a renewal suite. (Platinum upgrade.) Lots of room. Nice massage chair. Comfortable furniture and bed. Decor is quite dark, so the result is OK but nothing exciting or very interesting. Good breakfast (You can request fresh-squeezed orange juice.) and Happy Hour in the club lounge. Service is quite attentive and friendly. All-in-all a fine, five-star property. Worth the money and convenient to subway and the northern embassy district. Just nothing much to rave about.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, April 23, 2013
Dear guest,

Thank you for your patronage and rewarding us with the full score! It's very encouraging to know that you have enjoyed many of our services and facilities and your recent stay was a pleasant one. Please rest assured that we'll continue to elevate our service level and make your future visit the same enjoyable. We look forward to welcoming you back soon.

Wishing you all the best on your journey.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 18, 2013

Hotel is new located in Chaoyang district. Checkin was no stress. Room has the usual westin decor and arrangement. I stayed often in Westin Guangzhou and the room here is smaller but furnishings and layout is the same.

Lobby has the modern look and the grill restaurant on second level is pretty good. Service was attentive. Checkout abit slow and got a trainee that took some time to get things done. Not too much of a problem as I had plenty of time.

Good hotel to stay.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, April 23, 2013
Dear guest,

Thank you for staying with us and sharing your comment. As a frequent traveler, your feedback is highly valued and appreciated which is always considered as a source of improvement and opportunity to us. We're glad to know that you have enjoyed the services and facilities, and will keep the momentum to constantly maintain the high brand standard.

We wish you all the best!

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Westin Beijing Chaoyang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Location: China > Beijing Region > Beijing > Beijing Workers' Sports Complex
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Spa Hotel in Beijing
#32 Business Hotel in Beijing
#49 Luxury Hotel in Beijing
#324 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Official Description (provided by the hotel):
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood APAC, Travelocity, Orbitz, Booking.com, Hotels.com, Agoda and Ctrip TA so you can book your The Westin Beijing Chaoyang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin

Owners: What's your side of the story?

If you own or manage The Westin Beijing Chaoyang, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.