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“Wonderful and Expensive in every way!” 5 of 5 stars
Review of Park Hyatt Beijing

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Park Hyatt Beijing
5.0 of 5 Hotel   |   No.2 Jianguomenwai Main Street, Chaoyang District, Beijing 100022, China (Guomao)   |  
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Ranked #16 of 4,972 hotels in Beijing
Beijing, China
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
“Wonderful and Expensive in every way!”
5 of 5 stars Reviewed June 8, 2013

I used to go to the gym in the 6/F for more then 1 yr, but never got a chance to stay, so booked for one night with hyatt point for a special occasion. The receptionist told me that this is the tallest hotels in Beijing, since the hotel is located just in the Chang An Ave, where there is a 250m tall regulation to the buildings there.

The room is spacious, and full of technologies and local culture. The luggage delivery guy told me while introducing every piece of my room, that "we serve evian as complimentary water to show our high standard".

Centrally located in the CBD, it's a wonderful place for business and also upscale shopping.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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405 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Beograd
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 31, 2013

Nice place for evening drinks.
Staff speaks good English.
Live music was good. Great Cocktails- would recommend Mojito.
The bar is great, as well as the balcony where you can enjoy drinks / food.
Will come back again.,

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 31, 2013

Stay here for 2 days for business. Upon checking in, I am impressed by the layout of the room. The open shower and bath tub concept and overall lighting simply makes me feel comfortable the moment I stepped in. The metro is just below the hotel and you can go to anywhere easily if you do not want to take the taxi. Silk street is also within walking distance.

The front desk is on the 66 floor and breakfast is on the 69. Glass roof and a Panaromic view of the city if you get lucky.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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somewhere
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013

I stayed for a week in the Park Hyatt, so I was able to get a comprehensive feel for the place. Overall, very good. It operates at an international standard - which is a big deal in Beijing. Sometimes in Beijing you have to lower your service standards to maintain your sanity, thankfully you don't do that at the Park Hyatt. It is quite a bit pricier than similar options in Beijing, but delivers what you would expect at that price and a little more.

The good:
- Room was very nice: designed tastefully and had great amenities. Blackout curtains, no noise leakage from other rooms and a very comfortable bed meant a restful sleep every night.

- Service was friendly and available. Staff would do their best to make sure you were happy. Sometimes it took quite a while to deliver on your requests, but by and large I felt like I was looked after very well.

- Gym & pool facilities were excellent. The pool was particularly memorable: great views of the city while you're swimming, and you can relax in one of the jacuzzis afterwards. I think the hotel locker room showers were better than the ones in the hotel rooms.


The bad:
- Difficult to get a taxi here. In general, Beijing is a terrible place for taxi transportation, but the slightly hidden nature of the hotel entrance made it very difficult to get a taxi. Don't bother asking hotel staff, just go on the main road and hail your own.

- Restaurant (China Grill) was very average. The food was fine - breakfast is very underwhelming with limited options and dinner was adequate. Not bad, but not great. If the prices were lower then I suppose my expectations would follow suit, but for the price, China Grill wasn't worth it. Same goes for the bar (China Bar). Slow service, slightly above-average drinks for very above-average prices.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester NY
Top Contributor
105 reviews 105 reviews
46 hotel reviews
Reviews in 55 cities Reviews in 55 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed May 26, 2013

This was my second stay at this Park Hyatt, it is on par with its counterparts in Western countries. My one gripe is the small fitness center can be crowded in the morning, so arrive early. The hotel is now a few years old and some minor signs of age are evident in the rooms such as wear on the the doors, wall and floors. But the excellent service and top quality design of the hotel make up for these minor imperfections.

Stayed May 2013, traveled on business
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Belize
Top Contributor
94 reviews 94 reviews
30 hotel reviews
Reviews in 40 cities Reviews in 40 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed May 23, 2013

The lay out of this hotel is a little eccentric. You take an elevator from the ground floor to the 63rd floor lobby. A different bank of elevators take you down to the bedrooms and the gym. And a third set of elevators take you from the 63rd floor to the restaurant and bar on the 65th and 66th floor.

The hotel corridors are all mood lighting and done up in quite restful and tasteful browns and beiges. The rooms are well appointed, controlled by electronics which are reasonably user friendly. The beds are comfortable...firm but not hard. The large bath is set in a somewhat open plan aspect, partly behind glass and partly open to the rest of the bedroom. The adjacent shower absolutely drenches you. Recommended.

The gym is quite well equipped, but too warm. The China Grill on the top floor is a multi-level warren of a restaurant which was very good for dinner, but fairly ordinary for breakfast. Service was friendly but slow - except reception which was very efficient.

The views are good on those days when you can see beyond the next building.

This is a good business hotel without feeling at all corporate

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London/Worcs
Top Contributor
458 reviews 458 reviews
123 hotel reviews
Reviews in 166 cities Reviews in 166 cities
250 helpful votes 250 helpful votes
3 of 5 stars Reviewed May 21, 2013

On arrival we went first to the 6th floor bar which also has an outdoor deck area. To gain entrance customers have to pass through an airport style security detector. The security woman was incredibly rude. Whilst I fully appreciate secuity is important there is basic common courtesey of which this woman did not possess one solitary ounce.

As the music (live band and not particuarly good) was incredibly loud we decamped up to the Grill bar on the upper floor which provided the most stunning views across Beijing. The service was slow, unfriendly and settling the bill took an eternity.

As an international hotel chain Hyatt Management do really need to address customer service. We would have stayed longer but the surely staff put us off.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Park Hyatt Beijing

Also Known As:
Park Hyatt Beijing Hotel Beijing
Park Hyatt Beijing Hotel
Hyatt Beijing
Address: No.2 Jianguomenwai Main Street, Chaoyang District, Beijing 100022, China
Phone Number:
Location: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Beijing
#13 Business Hotel in Beijing
#18 Family Hotel in Beijing
#20 Romantic Hotel in Beijing
#414 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Beijing 5*
Reservation Options:
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