First advice is that you really need to cary the map and the name of hotel in Chinese with you as its not so easy to find and the backdoor entrance makes it a challenge for almost all local taxi drivers I used. Hotel is really nice and modern. Reception at 63th floor which may be a bit confusion upon arrival, then you need to take another elevator down to get to your room. Rooms are enormous and have all you can expect from 5 start hotel. Nothing to complain about. I missed the lounge for the Hyatt members - it simply does not exist. The most disturbing in this almost perfect stay is the attitude of staff. No expressions, no feelings, no smile and worse they are sometimes so buys to chat with themselves that it takes 10 mins before you get attention. I observed it several times during breakfast, dinner and even trying to call guest services.
Windows at grill bar needs some cleaning as well , as you can hardly see anything , but probably it does not matter as you hardly see a blue sky in Beijing anyway.
In summary great place, definitely come back, but hoping for better service.
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- Also Known As:
- Park Hyatt Beijing Hotel Beijing
- Hyatt Beijing