We stayed as a 2 couples at the Voyager from 15th - 31st December. It was a return visit for 2 of us (see December 2010 review) & we picked the Voyager as there was a "big birthday" to celebrate - we thought it would fit the bill & our friends would be suitably impressed...which they were

Our rooms were sea front (4101 & 4102) which are ground floor & very handy for the adult pool & dive / watersports centre - see separate review for Buccaneer Diving.

Since our last stay, they have appointed a new Executive Chef & we noticed a definite improvement in quality of the buffet food, plus less queueing due to better setting out of the food stations. We also ate at the Minestrone Italian Restaurant 4 times (available at no extra charge if you are all inclusive & book at reception in advance & great for an a la carte menu in a quiet location) & twice at the Smugglers Cove Seafood Restaurant (50% discount on food & 20% on wine if A/I - excellent lobster) twice.

The staff are excellent at this resort & made our stay & "big birthday" very memorable & special thanks go to Margret (pool bar), Daisy & Margaret (customer relations), John & James (Minestrone & Smugglers Cove restaurant) & Kennedy (adult pool). Many of the staff are long serving & some remembered us from 2 years ago.

We were surprised to see the amount of Kenyans using the hotel - since we were last there one of the large UK tour operators has pulled out (no idea why) so for the first week, it was about 75% Kenyan / 25% European, although this reversed for the second week over Christmas

Only a couple of minor points to knock the hotel about - firstly, they charge for room safes which are well past ther sell by date (we had to have ours repaired 2 or 3 times during our stay) & the bathrooms are in need of an overhaul......not enough minor bad points to knock it from it's lofty 5 star perch though.

We will (hopefully) return!

Lovely hotel, great service,great food ( we even put on weight few kg during our stay). Pan cakes are the best!!!! We will miss this beautiful country, such a positive and happy people, great hotel. We will come back. Rooms are very simple,but very clean. Ocean view from our room was amazing. Good value for the money.Animation team was very good. Every night entertainment was different, Mombasa roots group was amazing.

Stayed at the voyager for the last six days and it was an awesome experience.This was my first visit to the Voyager and i plan on returning as it turned out to exceed my expectation. Stayed in a superior room which was quite large, very serene and opened up to a breathe taking outside.It offered the kind of relaxation i was looking for before getting back to work. The staff are very warm and very professional special mention: Bahati supervisor of the animation team who gave me a tour of the entire hotel with lots of enthusiasm and Edward of the look out bar who mixed great cocktails. The food was great and i thoroughly enjoyed the salads that were always fresh and a variety offered.

What started out as a good trip turned poor when the front desk refused to confirm my booking on time and resulted me in paying for an extra night. I was quite pleased initially when my package was upgraded but it wasn't worth the stress and upset I felt towards the end. Was so bad the manager told me it wasn't too late for me to check out and get a flight, considering I was a solo traveller, it was 6pm and I'm not kenyan, I found it rude and unsettling.

The room was clean but bathroom wasn't. I had spilled some of my pink hair conditioner on the shower wall and I noticed every time room was cleaned, the conditioner remained on the wall. I decided to leave it there as test.

Seafood offered is fish only. I think I ate potatoes, fish and spinach everyday. The menu was quite boring. Most other hotels offer squid, prawns, mussels etc. can't help but think Voyager focused more on quantity than quality. Lunch time you are better off skipping the restaurant and instead ordering from the snack menu at the bar by the sports pool.

The staff are friendly bordering on intrusive. Maybe it's just me but asking me my age and if I'm married I believe is no concern of anyone's.

Check out was easy ( thankfully) but be sure to check the conversion and itemized charges. Mine needed to be corrected and reprinted.

The beach is nice, the all inclusive drinks taste cheap, and basically with all the hotels available in Mombasa, I certainly won't be returning to Voyager Beach Hotel.