We stayed as a 2 couples at the Voyager from 15th - 31st December. It was a return visit for 2 of us (see December 2010 review) & we picked the Voyager as there was a "big birthday" to celebrate - we thought it would fit the bill & our friends would be suitably impressed...which they were
Our rooms were sea front (4101 & 4102) which are ground floor & very handy for the adult pool & dive / watersports centre - see separate review for Buccaneer Diving.
Since our last stay, they have appointed a new Executive Chef & we noticed a definite improvement in quality of the buffet food, plus less queueing due to better setting out of the food stations. We also ate at the Minestrone Italian Restaurant 4 times (available at no extra charge if you are all inclusive & book at reception in advance & great for an a la carte menu in a quiet location) & twice at the Smugglers Cove Seafood Restaurant (50% discount on food & 20% on wine if A/I - excellent lobster) twice.
The staff are excellent at this resort & made our stay & "big birthday" very memorable & special thanks go to Margret (pool bar), Daisy & Margaret (customer relations), John & James (Minestrone & Smugglers Cove restaurant) & Kennedy (adult pool). Many of the staff are long serving & some remembered us from 2 years ago.
We were surprised to see the amount of Kenyans using the hotel - since we were last there one of the large UK tour operators has pulled out (no idea why) so for the first week, it was about 75% Kenyan / 25% European, although this reversed for the second week over Christmas
Only a couple of minor points to knock the hotel about - firstly, they charge for room safes which are well past ther sell by date (we had to have ours repaired 2 or 3 times during our stay) & the bathrooms are in need of an overhaul......not enough minor bad points to knock it from it's lofty 5 star perch though.
We will (hopefully) return!