We stayed in this hotel in April 2012. By that time the hotel was under the reconstruction which effected a lot of areas. Spa was not working as it was in maintenance, the room was OK but the shower was not working properly, which gave us a lot of problems. The staff was friendly and tried to do their best to accommodate our requests. The pools are good and they had just installed the slide in the pool for children, although we spent most of the time by the small pool on the second level by the buildings. It was more quite there, the pool was not deep, so we were not afraid for our five-year old and the water was warmer there. When I booked the hotel they did not tell me that the spa was not working, so this was a big disappointment, as this was part of my plan why we were going there: to relax, have a massage etc, which clearly did not work out. The service at the pool was also quite slow. We had to catch passing-by employees of the hotel to call and remind the waiters of our order. All in all it was OK, but I will think twice before I go there second time.
- Official Description (provided by the hotel):
- Emrald Flamingo Beach Resort & Spa is a cosy boutique hotel featuring 137 spacious rooms, Olympic capacity free form swimming pool, unique beach cave bar, tennis courts and entertainment facilities.All rooms are fully air-conditioned and are housed in six separate four storey buildings surrounding large lagoon shaped swimming pool and gardens. All rooms have private shower and cubicles, spacious balconies with a table and chairs. There are 85 rooms and 36 superior rooms and six suites. There are 86 standard rooms 36 superior rooms and 16 suites. ... more less
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- Also Known As:
- Emrald Flamingo Beach Club Hotel Mombasa