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“An Amazing Experience” 5 of 5 stars
Review of Mara Serena Safari Lodge

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Mara Serena Safari Lodge
4.0 of 5 Lodge   |   C14, Keekorok, Maasai Mara National Reserve, Kenya   |  
Hotel amenities
Queenstown, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“An Amazing Experience”
5 of 5 stars Reviewed August 6, 2013

We stayed here during the migration - and it was an amazing experience

Rooms are very nice and have an african feel; food is very good and staff are very hospitable. They have a good gym and pool too.

Overall a great place to stay and would definitely recommend

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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568 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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Jakarta, Indonesia
Top Contributor
101 reviews 101 reviews
67 hotel reviews
Reviews in 60 cities Reviews in 60 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 31, 2013

this hotel location is very close to the mara river where the great migration of the animals happened every year.
some of the staff is very friendly,while some of them is not really sincere in doing their work.
in term of room,this lodge have a very cozy room,and its really suitable if you want to take a break from your daily life.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Perth
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 29, 2013

Recently stayed at the lodge with family and loved every thing about it. Food, service and facilities are excellent! Used the spa for a massage and was amazing although slightly overpriced. You can gym with a view here. Service was exceptional with staff responding to our needs efficiently. I'm definitely coming back here!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zuienkerke, Belgium
Top Contributor
152 reviews 152 reviews
47 hotel reviews
Reviews in 69 cities Reviews in 69 cities
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed July 29, 2013

When we arrived here, we were surprised a little bit becaus it's rather "big". We came from more little lodges in Tanzania, very quiet, and here it was very busy with a lot of people coming and going. But the location is fantastic, and it's the best place to stay in time of migration (best 10-20 july). The rooms are very nice and clean, the room view is superb, the service is good, you just have to know that there are a lot of Indian people here who take the hotel as "their property" and are very noisy and dominant...
The restaurant is rather busy also and not very charming, but if you have a table on the "half outside" terrace part it's nice ! The food is OK , the buffet like in every lodge....
No bad experiences...only not the "charming african feeling"...

Room Tip: The rooms are rather all the same, but how farther you get from the mean building you have to do muc...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sawbridgeworth, United Kingdom
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 28, 2013 via mobile

This really is a gem of a hotel. Miles from anywhere yet with all the mod cons. The wildlife is literally on your doorstep!
The rock hyrax are adorable. The pool can be a bit cold but you're not the for the pool!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mombasa, Kenya
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 27, 2013

We stayed at this Hotel in August . Well the Hotel is much the same as an ordinary 4star property in Masai Mara national park but the speciality of this hotel is its spectacular view of Masai Mara and its Masai architecture . The architecture is a spectacular blending a Masai culture of architecture in creating rooms and the reception area

The best part of this hotel the room has a best view when you open the balcony you can see miles and miles of forest . It is quite difficult for me to explain as I believe seeing is believing . Having a cup of coffee in the balcony is the best moment of your life you can have . Additionally the hotel has a excellent gym with sauna and steam room and a gym with a fantastic view of Mara national park . additionally a very courteous staff at your service . The best part about the staff is serving . I saw about this staff that after you seat bringing your meal at the table the staff will come at your table and ask you if you need anything additional to be brought from the buffet table without yourself getting up again , This courtesy is very unusual . The best part to reach Mara is by air from Nairobi as road conditions are bad .

Room Tip: Well the property is well managed by Serena group of hotels . Take a room on right side each room is...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khartoum
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 25, 2013

Been to the Mara 20 years ago. Slept in a tent, washed our own dishes and took cold showers so felt a bit like I'd been there and done that when a friend suggested a trip to Maasai Mara.

But this trip was awesome -- food delicious, hotel view looked out over the plains where I could see wildebeest grazing, babboons climbing on the hotel rooftop, and the spa service was relaxing and top notch. I went out for 4 different game drives and could not believe how close we were able to get to the animals. And happily our driver sometimes went over the two hours allotted to the drives

Room Tip: Seems like all rooms would be fine.
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mara Serena Safari Lodge

Address: C14, Keekorok, Maasai Mara National Reserve, Kenya
Location: Kenya > Rift Valley Province > Maasai Mara National Reserve
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #52 of 117 Specialty Lodging in Maasai Mara National Reserve
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Mara Serena Safari Lodge 4*
Number of rooms: 74
Official Description (provided by the hotel):
Mara Serena Safari Lodge, set on a saddle of a hill, overlooks the 1,800 square km of rolling plains at an altitude of 1625 meters at the Masai Mara Triangle, one of the world's richest wildlife sanctuaries. ... more   less 
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Also Known As:
Mara Serena Safari Hotel Maasai Mara National Reserve
Mara Serena Safari Lodge Kenya/Maasai Mara National Reserve

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