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“Beautiful views and great location for game” 4 of 5 stars
Review of Mara Serena Safari Lodge

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Mara Serena Safari Lodge
4.0 of 5 Lodge   |   C14, Keekorok, Maasai Mara National Reserve, Kenya   |  
Hotel amenities
London, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Beautiful views and great location for game”
4 of 5 stars Reviewed December 28, 2012

We spent two nights here as part of our safari. The lodge is located in the Mara Triangle section of Masai Mara Game Reserve which has in my opinion some of the highest density of game in the Masai Mara. The views from the hotel are fantastic.

The negatives: The design of the hotel is slightly odd - a little like the Flintstones! The lodge is large (74 rooms) so the service is not very individual and the pool is too small for the number of guests staying there. The rooms got very hot and there was no AC or even a fan, which would have been much appreciated, and as others have suggested it isn't recommended to leave the windows open due to baboons and snakes (we had a black mamba outside our window!) so they can get a little stuffy in late afternoon and evenings.

However, the food was delicious and the rooms large enough, peaceful and comfortable (despite the heat).

As the location is prime for game drives I would recommend the Mara Serena, but if you have stayed at smaller lodges you may feel slightly disappointed, and the quality is not quite up to scratch of Serena Hotels elsewhere.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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537 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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English first
Hounslow, England, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 27, 2012

Excellent, excellent location. One the only 3 lodges 'inside' the Mara!! Worth every bit! Including the slightly longer journey to reach the lodge. But this is as good as a game drive. Excellent game viewing - you can see huge herds of Wilderbeest & Zebra from the bar or your room. Great food, 'can do' attitude of the staff & unique rooms styles. A 'must go' place.

Room Tip: All rooms overlook the Mara Triangle - so no worries!
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 19, 2012

The hotel decoration is very nice  specially the bangalows have a stunning view overlooking the Mara.

The room decoration is great, but there is no ventilation except if you open the window. And we were advised to keep it closed cause the baboons can come in. The room has no Ac or ceiling fan and can get quite stuffy on hot days. However a portable fan was provided to us on request.


Food is ok and staff are friendly. Best thing about the hotel is the room views and deco.

Room Tip: All the rooms have a good view. For people that have problem with walking you might want to ask for...
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater Noida , null, India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 17, 2012

An amazing property in the center of the reserve and worth every penny spent. Staff is very polite and eager to help and they really go out of the way to assist you. A perfect Hakuna Matata attitude. We stayed in Mara for 3 nights and enjoyed every bit of it.

When in Mara visit Mara Sarena.

Room Tip: all room as good.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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nairobi
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 6, 2012

What a location. On a cliff overlooking the Maasai Mara and the Mara River and the Great Migration. The pool area very nice with beautiful views. Loved their food and drinks poolside. The rooms kind of unique. But what is the creme de la creme were the game drives. Amazing wildlife. You can see the \herds of migration assembling near the river. That is to the time to gho down the mountain and enjoy the spectacle. One of the best of the natural world. Plan to come back again some day. Overall a once in a lifetime experience.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 3, 2012

The lodge is really good. The bungalows are very nice decorated and you have a beautiful view. There is also a swimming pool. Staff is very friendly and helpful. It was the best lodge during our Safari.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Temecula, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2012

This hotel, situated in the best place for a safari, had fantastic accommodations. The rooms were very nice and comfortable, the pool was a fantastic place to relax and see the animals and I loved hearing the wild life come by the room at night (on the other side of a wall so you are safe.)

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mara Serena Safari Lodge

Address: C14, Keekorok, Maasai Mara National Reserve, Kenya
Location: Kenya > Rift Valley Province > Maasai Mara National Reserve
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #52 of 111 Specialty Lodging in Maasai Mara National Reserve
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Mara Serena Safari Lodge 4*
Number of rooms: 74
Official Description (provided by the hotel):
Mara Serena Safari Lodge, set on a saddle of a hill, overlooks the 1,800 square km of rolling plains at an altitude of 1625 meters at the Masai Mara Triangle, one of the world's richest wildlife sanctuaries. ... more   less 
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Also Known As:
Mara Serena Safari Hotel Maasai Mara National Reserve
Mara Serena Safari Lodge Kenya/Maasai Mara National Reserve

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