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“Spectacular Views and Cute Rooms” 4 of 5 stars
Review of Mara Serena Safari Lodge

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Mara Serena Safari Lodge
4.0 of 5 Lodge   |   C14, Keekorok, Maasai Mara National Reserve, Kenya   |  
Hotel amenities
Orange, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Spectacular Views and Cute Rooms”
4 of 5 stars Reviewed November 25, 2012

Here at the Mara Serena there are incomparable views. Honestly, it was quite breathtaking! And not only that, every room has a great view as well. This was my first visit to the Masia Mara, and my first time on Safari, so maybe I'm just in overall awe, but I really liked the place. There was decent service, clean rooms, nice paths to walk around on, and the safari was great! Saw about 10 lions! I also indulged in their Hippo Breakfast, which was just amazing! You sit by the river, have a gourmet meal, and watch the crocodiles and hippos hang around the river just 10 meters from you!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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587 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Rosa Beach, Florida
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 19, 2012

I have been twice, once driving in without kids and once flying in with kids. The rooms are a little on the small side but very clean with excellent views. Food is so-so but we didn't go hungry! The pool is virtually useless as it is simply too cold to enjoy but sitting poolside is a beautiful sight regardless. WiFi worked ok but you are charged for it. Can not attest to the hotel drivers as we had our own, we also brought our Ayah who was treated well and enjoyed her room (only 1,500ksh a night including food!) Walls are thin, you can hear your neighbors quite well. Overall, I would go back-it is perfect for those traveling with kids.

Room Tip: Try to get as close to reception as you can-hotel is on a steep(ish) hill with steps (no ramps)
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
243 reviews 243 reviews
56 hotel reviews
Reviews in 51 cities Reviews in 51 cities
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed November 17, 2012

in kenya this is best game lodge and has excellent staff the food is awesome. the rooms are african style. yu get two game rides everyday and saw several lions and saw migration . the staff is amazing and especially the guide for the game ride. cant be better. yu should do the masai village tour which is extra but have to do it without fail.

Room Tip: yu should take room 50 plus number
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accra, Ghana
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 15, 2012

The food was great and the service was warm. Enjoyed a champagne bush breakfast that was amazing. We had seminars outdoors which was very refreshing. We had night time camp fires which enhanced the experience. It was a total all round positive experience.

Room Tip: All rooms have panoramic views of the Masai Mara and its wildlife
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft myers Beach,Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2012

Just returned from an incredible journey from our home on Fort Myers Beach,Florida to Masai Mara Triangle, Mara Serena Safari Lodge.. Getting there from Nairobi in a vehicle is a horrible experience. It is a good 5 or 6 hours of bouncing,if at all possible save the time and fly from Nairobi.We were fortunate that it had not rained or we might still be making our way there. Once arriving,the care we were given, the setting of the lodge and the abundance of wild life made the drive there all worthwhile. If you have the good fortune to visit here do enjoy the Sundowner and Hippo Breakfast that the lodge offers. A visit to the Masai village was also one that we will not forget.Thanks again to the kind people employed by the lodge!!

Room Tip: Rooms in the # 60"s have a great view and are not too far from lodge.Each individual unit has a...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 11, 2012

Dates of Trip: 29 Oct - 1st Nov
Number of rooms booked : 3
Purpose of trip: Photography course

We were on a photography trip to Masai Mara and stayed at Mara Serena safari lodge. the hotel itself is very cozy and comfortable. the design of the hotel is another story, the view on valley from the room always amuse use with wild life walking around in groups. the choice of colors is very unique and aesthetic. Everyone in the hotel makes you feel like home, whenever we leave the room in the morning (6:30 am) there will be an army waiting to help us carry our equipment to the cars. meals always vary from day to another to take you through different experiences.

I was sick one night and could not make it to dinner so at 10:30 pm I felt hungry and called the reception asking for some food, once the receptionist knew that I was sick he ask the chief to make me a special three course meal and have it delivered to the room in 20 minutes. The next night the waiter from the restaurant came to the room with a menu checking in advance if I will be able to make to the dinner or not, so I can order what I would like for dinner.

Could not ask for anymore !

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 10, 2012

We spent two nights at the Mara Serena in late October. Nestling high above the Mara River and the plains, the location is absolutely stunning, and an ideal base for game drives in the reserve, which is rich with animals. Sight, sound and smell combined to provide a phenomenal experience: the lion roaring its territorial ownership during the picth black of night, the grceful form of cheetahs moving through the grass and the stench of rotting flesh at the Mara Crossing, where so many wildebeest had lost their lives whilst crossing the river - a glut of corpses way beyond the immediate needs of the crocodiles, vultures and Maribou storks.

Staff throughout the hotel were pleasant and helpful and the food was very good; it was especially nice to have early morning coffee and a light snack before setting off on an early morning game drive. It was wonderful never to have to carry a suitcase, either up or down the relatively challenging incline to access the rooms, or 'pods'. These were clean and had excellent mosquito nets over the main bed, although they are made for two, really and with three of us in the room, it was somewhat cramped. The view over the plains was breath-taking, but they would benefit from mesh over the viewing doors and, given the high temperatures when we were there, a ceiling fan would have been a definite improvement. The lighting towards the rooms is subdued, and I did see that some people sensibly used torches; one elderly lady suffered an unfortunate fall, so I would recommend that, if you have any form of mobility problem, you ask for a room as close to main reception as possible. That said, we had a really positive experience, and would happily return.

Room Tip: Given the steep incline and subdued lighting, ask for a room close to reception: views will not be c...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mara Serena Safari Lodge

Address: C14, Keekorok, Maasai Mara National Reserve, Kenya
Location: Kenya > Rift Valley Province > Maasai Mara National Reserve
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #54 of 124 Specialty Lodging in Maasai Mara National Reserve
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Mara Serena Safari Lodge 4*
Number of rooms: 74
Official Description (provided by the hotel):
Mara Serena Safari Lodge, set on a saddle of a hill, overlooks the 1,800 square km of rolling plains at an altitude of 1625 meters at the Masai Mara Triangle, one of the world's richest wildlife sanctuaries. ... more   less 
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Also Known As:
Mara Serena Safari Hotel Maasai Mara National Reserve
Mara Serena Safari Lodge Kenya/Maasai Mara National Reserve

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