I have been twice, once driving in without kids and once flying in with kids. The rooms are a little on the small side but very clean with excellent views. Food is so-so but we didn't go hungry! The pool is virtually useless as it is simply too cold to enjoy but sitting poolside is a beautiful sight regardless. WiFi worked ok but you are charged for it. Can not attest to the hotel drivers as we had our own, we also brought our Ayah who was treated well and enjoyed her room (only 1,500ksh a night including food!) Walls are thin, you can hear your neighbors quite well. Overall, I would go back-it is perfect for those traveling with kids.

in kenya this is best game lodge and has excellent staff the food is awesome. the rooms are african style. yu get two game rides everyday and saw several lions and saw migration . the staff is amazing and especially the guide for the game ride. cant be better. yu should do the masai village tour which is extra but have to do it without fail.

The food was great and the service was warm. Enjoyed a champagne bush breakfast that was amazing. We had seminars outdoors which was very refreshing. We had night time camp fires which enhanced the experience. It was a total all round positive experience.

Just returned from an incredible journey from our home on Fort Myers Beach,Florida to Masai Mara Triangle, Mara Serena Safari Lodge.. Getting there from Nairobi in a vehicle is a horrible experience. It is a good 5 or 6 hours of bouncing,if at all possible save the time and fly from Nairobi.We were fortunate that it had not rained or we might still be making our way there. Once arriving,the care we were given, the setting of the lodge and the abundance of wild life made the drive there all worthwhile. If you have the good fortune to visit here do enjoy the Sundowner and Hippo Breakfast that the lodge offers. A visit to the Masai village was also one that we will not forget.Thanks again to the kind people employed by the lodge!!