My wife and I just returned from a 3 day safari where we went with my brother and his family who has lived in Kenya for the past 11 years. The encounter staff arranged everything from transfers to/from Nairobi to the food we ate at sundown each day on the mara. The safari exceeded our expectations in every way. We felt safe and pampered and was in the middle of the wild bush (with lions, cheetahs and elephants), all at the same time. Highly recommended. Our guide (Andrew) made the trip extremely memorable with his vast knowledge of the whole eco system in the Mara, good humour and expert driving in a very tricky environment.