I am a little late on reviewing this one, but just had to put it in...We traveled to the Masai Mara in December 2011 and I must say, that having traveled a lot, this was by far the best experience in Hospitality....At Ngerende, they welcome you like they have been waiting only for you...feels special !
The entire staff is introduced and they note your likes and dislikes. The chef at Ngerende is just amazing...he makes the most awesome dishes !!! We stayed there for 3 nights and I couldn't get enough of his delicious food !! Since I love cooking myself, one morning I felt the urge to cook myself my favorite breakfast of eggs (Indian Style), and the chef very gladly let me into their kitchen and helped me cook !! It was a wonderful experience....will never forget it :)
The service is sooo personlized, the chef would have our names written beautifully with cream in our Soups...
But what I liked most about Ngerende is that everyday, they changed the location of our meals....they set-up a beautiful table and let you enjoy every aspect of the resort !!
The spa is also a must try...a relaxing massage overlooking the river !!
They try and make your stay soo comfortable that there is nothing you will need that they dont make available....I had misplaced my luggage while traveling and had no safari shoes...they gave me a pair to use for our entire stay..must say, very accommodating !!
I would not only recommend going here, but also will definitely go back there myself again !!
We had the most memorable, romantic, personalized and beautiful experience at Ngerende !!