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“Africa at It's Best” 5 of 5 stars
Review of Mara West

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Mara West
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C13, Oloololo Gate, Masai Mara Reserve, Maasai Mara National Reserve, Kenya   |  
Hotel amenities
Redlands, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Africa at It's Best”
5 of 5 stars Reviewed 3 weeks ago via mobile

We were here during off season and it was still wonderful. The weather was perfect, wild life perfect and seeing the Big 5 was accomplished. The staf were very attentive to our needs and the rooms were amazing

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 reviews from our community

Traveler rating
    87
    12
    4
    5
    1
See reviews for
25
20
3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

I stayed at Mara West (chalets) back in September (booked through Kensington Tours). The staff really made me feel at home. The rooms were nice and clean with amazing views of the Mara. You could see zebras, wildebeest and other antelopes at night on your way back to your tent from the main dining room.

  • Stayed September 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 4, 2014 via mobile

We had a wonderful time in a gorgeous location. The people were very courteous and accommodating. It is quite a ride to get there, but well worth the trip. Our tent overlooked the Masai Mara and animals roamed the grounds.

  • Stayed October 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaraWest, Marketing Manager at Mara West, responded to this review, November 6, 2014
Hello,

Thank you very much for your review, we are glad to have your feedback. We are also very happy to know that you enjoyed your trip despite the long drive. We hope you had a safe trip back and we look forward to hosting you gain.

Thanks.
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Brasov, Romania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 4, 2014

It was a great surprise and a very pleasent experience to be here. Mostely because of the great staff. Very good management, cooking, services, hospitality and communication. I have been here for 3 days with my familly and I found this place amazing. A little piece of heaven on Earth. Great views, great position, perfect staff and a lot of will to make your stay pleasent. If you want to see the wonders of Masai Mara, this is definetely the place to stay!

Room Tip: Choose the cabins 5,6,7 or 8 with a marvelous view and potential for unforgetable sunrises!
See more room tips
  • Stayed October 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaraWest, Marketing Manager at Mara West, responded to this review, November 6, 2014
Hello,

Thank you very much for your feedback we appreciate it. We are so excited to hear about your fantastic time at Mara West Camp. It is our endeavour to make each and every one of our guests feel welcome and at home. Thank you for your stay with us and we do hope to see you again.
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014 via mobile

Thank you for the nice stay in your Camp.
It is a beautyful place.
The Walk with the Massai trough the Bush wos a very nice expirience.
The eins are clean and beautyful.
The restaurant and food was perfect.

thank You for all.

J + V

  • Stayed October 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaraWest, Marketing Manager at Mara West, responded to this review, November 6, 2014
Hello,

Thank you very much for your response. We are delighted to hear that you enjoyed your time at our camp. We are glad that you loved the Walking Safari with John our local guide. It is one of our most attractive activity that is bound to leave our guests amused. We hope you had a safe trip back and we look forward to having you at Mara West Camp again when you come back to the Mara.
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Noordwijkerhout, The Netherlands
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 4, 2014

This was our first tent camp. Based on this visit and the others we visited Mara West was OK. We would have preferred a camp down on the Masai Mara plain, such as @beyond. Meals were adequate. This tent camp was chosen by our tour company - Kensington Tours - a tour company that charged first class prices for a third rate tour.

  • Stayed October 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 22, 2014

Mara West accommodations and staff got us started off the right way. Our group ranged from age 60-3 and they accommodated each of our unique needs. Especially glad we took the time to engage with the staff who were friendly, gave us excellent advice for the rest of the trip, and taught us Swahili/Kenyan culture. Our first day at breakfast started with a herd of elephants moving across the property - between that and the service, you can't beat Mara West!

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stella M, Marketing Manager at Mara West, responded to this review, October 30, 2014
Hello,

Thank you very much for taking time to review our camp, and for your kind words. We are excited to know that you had a fantastic time during your stay at Mara West Camp. Oh the elephants! It was nice of them to grace your table, it doesn't happen too often and we are glad that you were there to see them. Again thank you for your feedback, we look forward to hosting you again during your next trip to the Mara.

Best Regards.
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Additional Information about Mara West

Address: C13, Oloololo Gate, Masai Mara Reserve, Maasai Mara National Reserve, Kenya
Location: Kenya > Rift Valley Province > Maasai Mara National Reserve
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
Ranked #5 of 9 Hotels in Maasai Mara National Reserve
Price Range (Based on Average Rates): $$
Number of rooms: 15
Official Description (provided by the hotel):
Nestled against a wooded thicket and surrounded by savannah, Mara West provides nature lovers with luxury accommodations while experiencing the sights and sounds of an unforgettable African safari. Luxury tents are perched in secluded spots on an escarpment edge overlooking the vast plains of the Masai Mara Game Reserve giving tremendous views and a sense of private exclusion. Mara West is an American owned and managed private safari camp providing high quality service with beautifully designed, comfortable accommodations. ... more   less 
Also Known As:
Mara West Hotel Maasai Mara National Reserve
Mara West Kenya/Maasai Mara National Reserve

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