having spent some days at Kipepeo early 2011 made me book myself there again this May- bad mistake.i booked a double room and there was only one towel.i asked for another towel for my husband and they did bring- 4 hours and 6 calls later. the room did not have mosquito net and i informed the reception desk at 7:00PM when i checked in. at 10:00PM after numerous calls to the desk,the reception lady told me she was sending someone to have my room sprayed with an insecticide- how was i to sleep in that room- where was i going to stay while they were spraying? the reception lady goes like- oh i hadn't thought of that. Anyway at 3:00AM- a million calls later and a thousand fake promises of someone bringing a mosquito net to me, i called the reception desk and the lady mentioned that she had sent someone- wonder if they went to the other hotel they had. Spent a very miserable night- not a wink of sleep due to the mosquitoes buzzing and the bed cover was nothing to write home about as it was dirty- i believe it used to be white but was now chocolate brown. The room did not have any mineral water for the guests. The only positive thing was the breakfast was on time!!
- Official Description (provided by the hotel):
- Hotel Kipepeo is the flagship of the Kipepeo Group of Hotels, all offering accommodation and services at budget prices, comprising Hotel Kipepeo and Hotel Mariposa, both situated in the rapidly growing downtown section of Nairobi, while Kipepeo Avenue House is located in the heart of Nairobi's Central Business District.Hotel Kipepeo comprises 56 letting rooms which may be booked online, bar and a la carte restaurant. It is five minutes' walk from the Central Business District.All rooms are equipped with power showers and mosquito netting, computerised door locks, digital safes,satellite tv and CCTV enhanced security.Reception operates 24 hours and free wi-fi internet is available. The restaurant offers both international and local cuisine.The hotel has partnered with Spanish Express Coach services, offering a direct service to Mombasa which may be booked from within the hotel. The coach departs daily from the front of the hotel.Hotel Mariposa is situated five minutes' walk away from Hotel Kipepeo. It comprises 16 letting rooms and full bar and restaurant services. Free wi-fi internet is available.Hotel Mariposa also provides all the conference facilities of the Kipepeo Group of Hotels through several halls ranging from small meetings to major presentations. All halls are equipped with full digital screen services and any specialised equipment needed may be ordered in advance.The hotel also offers small lounges for hire for private meetings, with dedicated waiter service.In house manicure and pedicure services are offered on selected days of the week.Hotel Mariposa has partnered with Spanish Express Coach Services to Mombasa. The coaches, which may be booked at Hotel Kipepeo, depart from outside Hotel Mariposa.For guests staying at Hotels Kipepeo and Mariposa but working in the Central Business District, Kipepeo Avenue House offers full restaurant services and business lunches at competitive prices. Free wi-fi internet is available.Avenue House is situated opposite the New Stanley Hotel on Kenyatta Avenue.All three Kipepeo Hotels offer a changing mix of live entertainment on a nightly basis. ... more less
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