The concept advertised by this hotel is that it should provide comfortable accommodation for business travellers at an alleged low cost. Granted it’s clean, bedding is comfortable, there is a large desk with built-in plug adaptors, and staff is friendly. It is also true that it is safe. Because of the proximity of the Israeli embassy, there are all sorts of security check points and gates, but the result is that one feels like living in a prison. Ikea-type furniture and decoration are really minimal and convey an overall impression of cheapness and lack of warmth. Single bedrooms are exiguous (if you have two suitcases they will barely fit in), and there is no proper separation between bathroom and bedroom. TVs are old (no flat screen) and small. I had to complain three days in a row that I had no hot water until it was fixed. The breakfast buffet is OK, but there is no restaurant, and room service only starts at 6 pm, which, if you have to stay working at the hotel, is very impractical. It is also impossible to have a coffee or a tea at the (minimal) bar past breakfast time, and even during breakfast time, outside guests who only want a coffee have to pay a full breakfast package. Business services are minimal and there were problems with the printer and the two laptops, which constitute the whole equipment. One might accept all of this if room rates were really attractive. But for USD 144 per night, this is not the case. As for the location, aside from the restaurants of nearby Fairview Hotel, there are no restaurants within walking distance.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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I am disappointed to learn that you did not enjoy your stay with us. We did discount your room rate for the hot water issue and are sorry we did not do enough to ensure your satisfaction.
Country Lodge is a limited food and beverage service hotel with no restaurants. This is indicated on our website and in every communication during the reservations process. The room rate and the facilities offered are based on good value for money and functionality. Our product offering is consistent with similar limited service hotels worldwide.
However, we are in the process of facilitating easier access to the Fairview Hotel restaurants next door – this should improve the experience significantly.
Perhaps next time try our sister hotel, The Fairview!
Daniel | Joint Managing Director | Country Lodge
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.