We were booked at the Fairmount, but a tour group did not get back and there were no rooms, so we were moved to the sister hotel -- the Country Lodge. We were tired after many hours of travel across the ocean,and the reception at the Country Lodge was not particularly warm. The receptionist did not acknowledge our inconvenience. Nobody helped us with our luggage.Each of the three of us had trouble getting on the internet, and when we compared notes we learned that each time the receptions told us we had made mistakes or simply told us to keep entering the code, until finally (after 10 or 15 minutes) admitting she had a made a mistake and making a correction that allowed us to figure out how to get on (closing browers, resetting some things). After such a long trip and the unloading of luggage and Fairview, loading of luggage, drive, checkin, lugging of luggage to the rooms, and a planned 7 AM pickup, those 15 minutes, while not consequential in the grand scheme, were quite infuriating. Otherwise, the rooms are functional but not charming.I had no soap in the shower dispenser, but that is a minor quibble.
- Official Description (provided by the hotel):
- Town Lodge- Nairobi's most popular limited service hotel(bed and breakfast). It has eighty four rooms designed for the business traveller with unbeatable rates that offers true value for money without compromising on service delivery and comfort. Our room rates include bed, breakfast, wifi and all taxes. Located in Nairobi's upper hill, the hotel provides a peaceful, quiet and safe environment. ... more less
- Reservation Options:
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- Also Known As:
- Country Hotel Nairobi