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“wonderful breakfast and lovely stay” 4 of 5 stars
Review of Kenya Comfort Hotel

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Kenya Comfort Hotel
1.5 of 5 Hotel   |   Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya   |  
Hotel amenities
Ranked #54 of 106 Hotels in Nairobi
Texas City, Texas
1 review
“wonderful breakfast and lovely stay”
4 of 5 stars Reviewed June 12, 2014

I have stayed in the hotel on and off and this time i loved how Breakfast was handled . The manager was present during breakfast time and even enquiring if everything was Ok. I loved this. The Rooms lovely as usual i enjoyed my stay. keep up the breakfast rotine and i guarantee more of these positive comments.

Room Tip: Rooms on higher floors are wonderful,
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kchensuites, Manager at Kenya Comfort Hotel, responded to this review, July 17, 2014
We thank you for posting a review regarding your stay with us.

Our vision is to try our level best to exceed your needs and wants.

We promise continuously improve but maintain a target $ 10 breakfast.

Looking forward to hosting you again.

John Kiriama
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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151 reviews from our community

Traveler rating
    11
    49
    60
    19
    12
See reviews for
10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Dar es Salaam, Tanzania
1 review
2 of 5 stars Reviewed May 8, 2014

I stayed in standard rooms for $70 in this hotel in May 2014. It is quite place, near to major offices in the town center (just a walk away). However, the rooms are small, facilities (beds, tv, cupboards) in there looks quite old. The tv show 1 or 2 stations with very unclear black and white pictures. No slippers in rooms. In the restaurant no self-service you say what u will eat then the waiter picks it for you. To the standard of service and facilities the hotel is over-pricing.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kchensuites, Manager at Kenya Comfort Hotel, responded to this review, May 30, 2014
Thank you for posting a comment regarding your stay with us. We appreciate your feedback as it goes a long way to help us improve the quality of service to our guests.

Our rooms are fairly standard though we have immediate plans of adding one more new lift to service in-house guests and improve the rooms.

About the TV issue there might have been a loose cable connection to bring a blurred black and white image and loose other channels. You could have brought this to the attention of our duty manager to get it fixed for you or a for a room change.

We do not put slippers in the room for hygienic reasons however they are available at our Front Office gift shop at a fee.

Our restaurant offers freshly cooked meals and A la Carte type of service, self service is commonly used where people come in large numbers at specific times only.

We further thank you for your honest observation and wish to host you back when you visit our country again.

John Kiriama
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Szczecin, Poland
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 30, 2014

A safe and friendly hotel right in the centre of Nairobi. All you need to enjoy a rest before or after your safari. Sensibly priced with a choice of restaurants and shops nearby. The only drawback is the street noise, but this can be reduced if you take a room on a higher floor, facing away from the street. However these rooms face south so they can be quite hot.

Room Tip: Ask for a room away from the street
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kchensuites, Manager at Kenya Comfort Hotel, responded to this review, May 30, 2014
We thank you for your honest comment regarding your stay with us. We try all we can to offer quality service to our guest as we appreciate that being far away from home this becomes the other home. Our vision is to meet and if possible exceed our guests’ expectations for their comfort.

Nairobi is a lively city especially on weekends and also a fun city. There is bound to be some noise from happy party goers weekdays otherwise are much quieter.

We further thank you very much for your compliments.

John Kiriama
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi
Senior Contributor
46 reviews 46 reviews
44 hotel reviews
Reviews in 33 cities Reviews in 33 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 23, 2014

Stayed the night of 8 April 2014 and paid KES5,600 for two people in a double room with towels, mosquito net, bottled water, TV with free to air channels and a private bathroom. Restaurants and ATMs nearby. Currency can be changed at reception. Hotel is opposite a park and away from main roads which helps to reduce noise. Recommended for a quiet stay in central Nairobi.

Room Tip: Rooms on the higher floors away from the road will be quietest
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
450 reviews 450 reviews
38 hotel reviews
Reviews in 137 cities Reviews in 137 cities
183 helpful votes 183 helpful votes
3 of 5 stars Reviewed April 18, 2014

Decent hotel, good security in all the rooms - you need swipe card to access the upper floors. Nicely laid out dorm rooms. Awful beds, so hard, plastic and uncomfortable. Also stupid that there's one room key per dorm - if someone forgets and takes the key with them, that messes everyone else up when they can't get into their room to go to bed! Mozzie nets on each bunk. Nice restaurant. They're strict on checkout time… careful not to push them on that! But they will hold luggage for you until your departure time.

Stayed March 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 26, 2014

I checked in here during a business trip to Nairobi. The place is clean and the staff is treating well their customers. The room is small but the beds are comfortable. The traditional meals taste good. I could say that this place offers good value for the money and, considering its competition in this city, it could be a smart choice.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 24, 2014

I stayed at the hotel for 3 nights and found it very clean and secure. The only drawback was that it is dull, far away from the happenings of Nairobi. The bar is quiet boring and the restaurant is just average and over priced. From safety point of view it is not bad.

Room Tip: From safety point of view, it is the best budget hotel.
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  • Stayed March 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kenya Comfort Hotel

Address: Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
Location: Kenya > Nairobi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #54 of 106 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Kenya Comfort Hotel 1.5*
Number of rooms: 91
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