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“Good hotel” 3 of 5 stars
Review of Kenya Comfort Hotel

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Kenya Comfort Hotel
1.5 of 5 Hotel   |   Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya   |  
Hotel amenities
Ranked #54 of 102 Hotels in Nairobi
Nairobi, Kenya
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Good hotel”
3 of 5 stars Reviewed November 17, 2013

It does not impress much on the rooms but they got a tv with satellite channels. Warm water and towels are not bright colored so cleanliness is a guess. Beds are comfortable with clean white sheets. Food is great and staff are friendly. Cafe is too congested with tables. Wifi is erratic. Is good for short term stay in city center. Near a good supermarket and pizza cafe.

Stayed November 2013, traveled on business
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148 reviews from our community

Traveler rating
    9
    49
    60
    19
    11
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10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 25, 2013

i liked the hotel..the food is good the staff was always helpful.
One staff especially stood out a Mr. Martin a big guy. he has good customer care. if you are looking for a cheap and nice hotel look no further.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 17, 2013

It is not the best hotel in town! But at least it is worth the amount paid for! The staff is generally awesome, a bunch of restaurants in the neighborhood (at walking distances), readily available taxis (please use these they will never mislead you)! Very comfy but then it is a little noisy (but I guess all down town hotels are noisy anyways, business here is 24/7)

Room Tip: There is no much difference in the pay, so go for the highest!
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach, Florida
Senior Contributor
23 reviews 23 reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 7, 2013 via mobile

The rooms were ok. Very noisy. Saw a couple cockroaches. Restaurant 24 hrs. Food not worth writing home about but if u r starving.
Not located in a walkable area after dark. I walked around during the day but Kenyans spend their day fig out ways to rip you off.
The masi market is nearby. Don't bother. It's like being pecked to death by ducks. Nairobi is not worth visiting. Better off staying out in Karen as that's where all the things u will wnt to do r located. Traffic is TERRIBLE! ESP if u r going to Karen. Best time is on early Sunday. Otherwise u will sit and sit.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 2, 2013

cheap, in middle of downtown. We were told not to walk outside at night. Asked for quiet room and paid for "superior" on 6th floor but VERY nosiy. Disgusting food in restaurant for dinner, breakfast was OK. Good security.

Room Tip: worth it to pay a little extra for 6th floor. Ask for a quiet room!
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review, October 10, 2013
We thank you for taking your precious time to post a comment regarding your stay with us.

We are located in the up market part of the city centre and as is on Fridays popularly referred to as “members day” most city dwellers tend to hang out late hence the noise experienced at night though limited towards the weekends only.

We have taken note of the same and effective next year we are installing sound proof windows starting with our superior rooms all through.

Walking out at night is a precautionally advice from our reception desk which you can opt to go against, generally nearly all cities globally are not exception.

Regarding our food in the restaurant you should have raised the complaint immediately as we have a policy to re-do to your satisfaction or substitute if need be at your request without any extra cost.

We once more thank you for staying with us and look forward to host you back again when in Nairobi.


John Kiriama
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durgapur, India
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 19, 2013

In between your safari schedule if you like to have a little rest in a budget way ,this is the place. 81$ per night. The rooms are small but clean, toilets are so so. No fringe. Breakfast is quite average.

Room Tip: They do not allow guests in your room.
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 13, 2013 via mobile

Best location in Nairobi CBD.accessible and fairly priced.good food and rooms. Adequate security and internet is free.Transport to any place is arranged.best time to visit the masai mara for the wilderbeast migration and return to the city comfort hotel.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kenya Comfort Hotel

Address: Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
Location: Kenya > Nairobi
Amenities:
Free High Speed Internet ( Wi-Fi ) Restaurant Room Service
Hotel Style:
Ranked #54 of 102 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Kenya Comfort Hotel 1.5*
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