I booked the Kenya Comfort Hotel for my first two nights in Kenya before departing for a safari. It was $88 when booking online through Booking.com and this included a hot sit-down breakfast in the morning. The breakfast consisted of fruit, juice, coffee/tea, cereal, eggs cooked any way, toast, sausage, bacon, and some sort of gourd. It wasn’t anything special (and if I was staying there alone, I would book those nights without breakfast because the breakfast added about $20 but I think if you buy it in person, it is cheaper, but also downstairs there is a restaurant next door that offers a croissant, coffee, and egg breakfast for 280 KSh. But I think it was convenient for someone that arrived late at night and didn’t have currency yet or were tired and not comfortable roaming around Nairobi. They were able to go straight down to breakfast when they woke up.
The room itself is small and pretty basic. We had budget rooms on the second floor which was convenient to a certain extent, because the hotel only has internet on the first floor at the desks next to the restaurant, though it claims to have wifi throughout the hotel. No big deal and the connection was strong on the first floor, but just don’t expect to use it anywhere else. The hotel does have an elevator and also has a lot of security guards, in addition to locked gates on each floor. You also must leave your room key with the desk on your way out of the hotel. There was reliable hot water for all of us during our stay, though the bathroom is super small and shower shoes would have been nice since the shower ‘stall’ is just a continuation of the bathroom floor with a drain in the corner. It was also very quiet at night despite some of the Trip Advisor reviews that mentioned that it was really loud at night outside. Though, we stayed there on a Monday and Tuesday night, so it could be noisier on a weekend. Also, the walls are very, very thin, so if you happen to have a loud person staying nearby – you will definitely hear it. Also the second floor rooms can be located above the kitchen, so ambient noise does start to pick up around 5:30am when they start to prepare the kitchen and restaurant for breakfast – but I was already up from jetlag and if I had been asleep then I don’t think I would have heard it. The bed did have mosquito nets, there was one power outlet, and the lights worked all night and during the day. The bedding was decently clean and towels were also provided in the room.
The staff were very polite and helpful, but their English wasn’t always the best, so maybe if you are a needy or anxious traveler, you would be frustrated by that. But they were able to book me a car when I needed it (they have a mini-fleet of cars on hand that were typically available in about ten minutes, though NOT the most reliable since sometimes for us the door didn’t work or maybe we still needed to get gas – so build in an extra 20 minutes when you need to book their cars to go somewhere, but the prices seemed fair – 3000Ksh to go from the hotel to the airport, wait and page passengers, and then return back to the hotel).
There is a Western Union, several ATMS, a few small restaurants, and a Nakumatt where you can buy SIM cards, airtime, snacks, and batteries if needed. There is also a post office within walking distance right off Kenyatta Avenue.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.