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“Very Poor & Shabby hotel” 2 of 5 stars
Review of Kenya Comfort Hotel

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Kenya Comfort Hotel
1.5 of 5 Hotel   |   Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya   |  
Hotel amenities
Ranked #46 of 96 hotels in Nairobi
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Very Poor & Shabby hotel”
2 of 5 stars Reviewed September 19, 2012

I was staying in Nairobi during my visit in July 2012. The Hotel Rooms are Preety Old type. Hotel management is very very OVER-Professional. They even charge for Empty plates & each & everything U need in the room. If U get some food packed while Roaming in Nairobi & when u come back to Hotel & wish to eat food, U will be charged 200 KSH for just empty plates everytime U request. Its too much. Hotel Staff is co-operative but they are bound with management decision. I literally changed my Hotelafter 2 days. There are many good & Budget hotels within 100 mtrs from this Hotel. I wont recommend this hotel to anybody unless smone accidently checks in. Pl dont make ur holidays Drowsey & Boaring by staying here.

Room Tip: NO NO & NO Pl Travellers...U get Vry good rooms around in same Budget
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  • Stayed July 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Farmingdale, Maine USA
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 15, 2012

The Hotel is in a great location for bus/shuttle to Tanzania. They stop right outside the Hotel. If you want a quiet restful night, FORGET ABOUT IT. It seems like their are no windows or they are wide open but they are closed. No matter what part of the Hotel you are in it's real loud and bright in the rooms all night long. A window above the door keeps light flooding the room. I had to put a towel up to block the light. The drapes have been removed and only a thin curtain covers the windows. The bathrooms are about 4'x10'. While sitting on the toilet you can not open the door. The Hotel staff is great but the restaurant cook, can't. Plus it's $10 per person for breakfast. Security is great too, but do you really need all that. Too much security. The fees for the rooms are too high for what you get. It's $60 and $70 per night.It should be $35 to $45 per night. The internet room is fair. All in all, you could do better at another Hotel. Keep looking. The television completely sucks. If your an american, forget about programming. Might as well keep it off.

Room Tip: We had a room in the front and asked to be moved to a higher floor in the rear of the Hotel the next...
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed September 12, 2012

We stayed at both Kenya Comfort Hotel and Kenya Comfort Suites (around 5-10 minutes away) in Nairobi on two separate occasions (before and after Safari to Masai Mara). We spent considerable time on looking for affordable but clean and safe accomodation in Nairobi which was rather difficult. We were very happy with Kenya Comfort the first night so decided to go back there before flying home.

The rooms were spacious, the bathrooms clean and modern, the showers hot, the staff friendly and helpful. We even forgot a few things at the hotel the first time and got them back when we returned.

The restaurant in the hotel was also nice and we enjoyed the food there.

If you stay at Kenya Comfort Suites be aware that the street can be a little noisy before midnight but it was not a major disturbance. On the plus side, rooms at Kenya Comfort Suites are much bigger and more modern than at the Comfort Hotel.

Overall, the hotel is a good choice if you need a decent base for a few days in Nairobi, a solid middle class hotel at a good price / quality ratio. We would definitely stay there again.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Temple City, California
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 10, 2012

I recently stayed here for a night with a couple of friends backpacking from Cairo to Cape and we can all agree that Kenya Comfort is pretty good. There is nothing here other than the restaurant that stands out but there is nothing terrible about this place either. In my opinion, it is just an average hotel quality-wise. First off, the location of this place is very very good. It is in the heart of the city center and very close to everything in Nairobi. The bad part about that is that it can be quite dangerous at times but the security is solid here. The price is decent for a hotel close to the center but there are better places for cheaper outside the city. The staff were all very nice, they don't mind helping you out with any questions or reasonable requests you have. They do have free wifi, which is a big plus. The one thing that stands out, like I said earlier, is the restaurant. The price is decent but the quality of the food is amazing. We ate two meals there and it was probably the best meals we've had in Kenya. The only drawbacks we had with the hotel was that it was very small. I felt very squeezed when I was there with little room to walk with all of my luggage. Overall, if you want a safe, decent place to stay, I would definitely recommend this place.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Guildford, United Kingdom
1 review
3 of 5 stars Reviewed September 9, 2012

We - a family of four - stayed here for just one night as we arrived late and wanted to catch the shuttle bus to Tanzania, which leaves right opposite the hotel. The rooms were clean and of decent size, breakfast sufficient although service was very slow and location was extremely convenient. Considering the price was low, I would say you get what you are paying for, the only
other critisism I have is that the mosquito nets were way too small and didn't close around the beds. As this was our first night in Africa we didn't know whether this would be a problem or not but we realised that there weren't any mosquitos in the rooms anyway, so all was fine in the end.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mombasa, kanya
1 review
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 15, 2012

We spent in this hotel sometimes last year and i must say it was more than we expected,the staff were so welcoming and friendly,the rooms were okay,there was a bit concern about the safety of the hotel noting the fact that is right in the middle of town area,but to our surprise it was calm and safe with great food,and we definatly enjoyed our one night stay.

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Perth, Australia
1 review
3 of 5 stars Reviewed August 6, 2012

Stayed here for 3 nights in July. The staff were very friendly and the rooms clean, safe and simple. The WiFi didn't work when I was staying in a room further away from the stairwell but you can always go to the area near the restaurant to get better reception. On the weekend some rooms can be a bit noisy due the clubs nearby, but this seemed to quieten down after midnight.

Overall, I'd recommend it for anyone transiting through Nairobi or just wants a simple, fairly cheap place to stay.

  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Kenya Comfort Hotel

Address: Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
Location: Kenya > Nairobi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #46 of 96 hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Kenya Comfort Hotel 1.5*
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