Stayed here for one night (5th November) at the beginning of recent safari trip to Masai Mara. We arrived quite late in the evening yet the staff were welcoming and plentiful and our bags were quickly carried to our room and we settled in for the night.
A note in the room indicated the air conditioning unit wasn't yet functioning (gradually being installed through the hotel) and to call Reception if we required an electric fan. We did, and within minutes a very courteous staff member brought a large floor-standing fan which proved more than adequate for our requirements.
The bathroom was absolutely spotless, with plenty of towels and complimentary shampoos, etc.. The shower was very good with plentiful hot water.
The twin beds were very comfortable with spotless linen. Tea/coffee making facilities were more than adequate.
After a good sleep we had an early start and before breakfast had time for a little wander around the external perimiter of the hotel. All the staff we met were courteous and welcoming.
Breakfast was quite amazing, with a vast selection of fruit, yoghurt, cereal, cooked breakfast (including mini steaks), pancakes, various breads, rolls, croissants and muffins. The staff were attentive but not intrusive and cleared away used items as soon as we'd finished.
Our departure from the hotel was smooth and the whole stay was completely hassle-free - so welcome after a long, tiring flight.
I would highly recommend this hotel and would have no hesitation about staying there again. Those pancakes were delicious!
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