We spent a week in this hotel - the staff in general are very friendly and helpfull, but.. We paid around 150 euros per night and the room was very, very basic and dirty. I had blood stains on my sheets..! the shower didn't work properly, couldn't even was my hair cause the pressure was so weak. We wanted to have a late check-out, but apparently the hotel was fully booked, so they couldn't extend the check-out time even until noon instead of hidious 10am. On day of my departure I was very stronly suggested to take a "day-room" so that I can "relax and freshen-up" before my flight. The room was supposed to cost 6000 shillings, but instead it was over 10 000 shillings. I was so tired that didn't want to make a fuss about it. Got the room around 2pm, went to check it and it wasn't ready i.e. they were renovating it. Floor was dirty, there were no adapters or towels - or towel curtain.. and a nice bonus was that the renovation was going on in the room next to mine, so no hope of sleeping with the constant banging.
So really bad experience. Especially of what it comes to the room rates. I discussed with a guest who had paid 60 dollars for night in similar room as what I had for 150 euros. And the few hours rest after all the hazzle with the staff & finally when I almost managed to get some sleep, the cleaning lady came and wanted to hang the shower curtain.. and they still charged me almost 100 euros despite of the fact that I didn't have the room until 5pm. Nice one! So if you have to choose between sleeping outside or in Silver Springs, then go SS!
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