Food that the waitress said would take 20min took 45min to prepare. The french fries were burnt. The meats were OK. The waitress was even shocked that they had chicken tikka sandwich on their otherwise limited menu. We asked to speak to the manager and had to leave half an hour later not having spoken to him/her and without any information on his/her whereabouts. The best was the 15min it took for our drinks to get to our table. It could have been longer just that we opted to go collect them from the bar and even after complaining to the bartender all he had to say was 'let me open the sodas.' Nothing like 'Just sit I will have them brought to you' OR 'I will personally bring them.'
The Executive Spa on the other hand were absolutely professional, excellent customer service and definately value for our money!
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