We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A happy balance between cost and class” 4 of 5 stars
Review of Silver Springs Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added Silver Springs Hotel to your Saves list
Silver Springs Hotel
3.0 of 5 Hotel   |   Valley Road & Argwings Kodhek Road, Nairobi, Kenya (Upper Hill Estate)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Price
20% off room rate
Ranked #47 of 106 Hotels in Nairobi
Belfast, United Kingdom
Top Contributor
116 reviews 116 reviews
49 hotel reviews
Reviews in 52 cities Reviews in 52 cities
54 helpful votes 54 helpful votes
“A happy balance between cost and class”
4 of 5 stars Reviewed August 21, 2011

This is an in-between hotel, cheaper than the expensive ones but a step or two up from the cheapos.It is clean, that staff are helpful, in fact one of them helped himself or herself to my camera. I was stupid enough to leave it in by bag in my room while I was at the pool. Never trust the staff when you travel in Africa. The pool is in a central courtyard, so all bathers will be ogled by all passing staff and guests.The rooms are a bit noisy from the passing traffic but nothing too bad. Food good and breakfast really good although not quite up to an Ulster fry.

  • Stayed September 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

97 reviews from our community

Traveler rating
    9
    36
    41
    7
    4
See reviews for
8
7
11
61
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Yorkshire, UK
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 27, 2011

This hotel will never set the world alight but its a good mid-range option. Its a little out of the way of the centre of town (though handy for Hurlingham and Yaya), and it has little in the way of African atmosphere of say Stanley or Norfolk. But then its nothing like the price either. You get well kept, clean rooms with decent levels of traveler comfort (fridge, TV, aircon, WIFI etc). Food is functional rather than flamboyant, but its good enough. Staff are friendly and helpful. Wish the pool was open later in the evening.

  • Stayed May 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Top Contributor
104 reviews 104 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed July 25, 2011

In spite of the location next to a busy roundabout the room was quiet enough. Possibly best to avoid rooms directly facing the roundabout.My room was in the new "executive" wing. Room big and nice but with some smell of "damp". Breakfast nice with a big buffet. At lunch and dinner choice of buffet or ala carte. I found the room price to be quite high but do not know how it compare with other hotels in Nairobi. Staff very friendly and helpful.

Room Tip: Avaid rooms facing the main road and roundabout.
See more room tips
  • Stayed May 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hove, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2010

Stayed here for one night (5th November) at the beginning of recent safari trip to Masai Mara. We arrived quite late in the evening yet the staff were welcoming and plentiful and our bags were quickly carried to our room and we settled in for the night.
A note in the room indicated the air conditioning unit wasn't yet functioning (gradually being installed through the hotel) and to call Reception if we required an electric fan. We did, and within minutes a very courteous staff member brought a large floor-standing fan which proved more than adequate for our requirements.
The bathroom was absolutely spotless, with plenty of towels and complimentary shampoos, etc.. The shower was very good with plentiful hot water.
The twin beds were very comfortable with spotless linen. Tea/coffee making facilities were more than adequate.
After a good sleep we had an early start and before breakfast had time for a little wander around the external perimiter of the hotel. All the staff we met were courteous and welcoming.
Breakfast was quite amazing, with a vast selection of fruit, yoghurt, cereal, cooked breakfast (including mini steaks), pancakes, various breads, rolls, croissants and muffins. The staff were attentive but not intrusive and cleared away used items as soon as we'd finished.
Our departure from the hotel was smooth and the whole stay was completely hassle-free - so welcome after a long, tiring flight.
I would highly recommend this hotel and would have no hesitation about staying there again. Those pancakes were delicious!

  • Stayed November 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okinawa, Japan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2010

Though I don't know other hotels in Nairobi, I like this hotel very much.
In my opinion, the quality hotel is made up by the staffs and the cleanness.

1. Staffs
They are very friendly, but not too much. They are well desciplined.
Very comfortable people to meet anytime of the day.

2. Cleanness
Cozy and comfortable.

If I have other opportunities to visit Nairobi, this is the place to stay for me.

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 3, 2010

I stayed at the Silver Springs hotel in September with some colleagues.
My room (a superior room) was clean and comfortable, with fully working aircon. However some of my colleagues weren't so lucky with faulty aircon making their rooms hot and stuffy.
The rest of the hotel facilities are wrapped around the swimming pool, which was clean but the water was very cold! Even after 20 mins in the water swimming I still felt cold.
The hotel does a buffet every night - I recommend getting the stir fry guy to cook you something fresh!
Main consideration for hotels in Nairobi would have to be proximity to where you need to be - the traffic around the hotel (as in many parts of Nairobi) was pretty bad every day. You can walk into the city centre from the hotel, a 30 minute downhill walk, but the busses coming up the hill belch out black diesel smoke which isn't very pleasant!

  • Stayed September 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 18, 2010

I stayed in a standardroom, the room was old and dingy. the mosquito trap in the room did not work and they had a can of spray for the mosqutios in the room that was empty. i turned on the water in the shower and the first out pour of water was brown.
the hotel was construction which is a good thing because the hotel does need remodeling. the hotel staff was very nice but the price for staying there was a bit expensive for this type of room, I paid 10500.00 shillings. I had lunch at the hotel and the dish i ordered was not very good either. I would not stay here again.

  • Stayed August 2010, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Silver Springs Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Silver Springs Hotel

Address: Valley Road & Argwings Kodhek Road, Nairobi, Kenya
Phone Number:
Location: Kenya > Nairobi > Upper Hill Estate
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 106 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Silver Springs Hotel 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Despegar.com, Hotels.com, Booking.com, Agoda, TripOnline SA and Tingo so you can book your Silver Springs Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Silver Springs Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.