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“Alright for a night or two” 3 of 5 stars
Review of Kivi Milimani Hotel

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Kivi Milimani Hotel
3.0 of 5 Hotel   |   Milimani Road | P.O.Box 20681, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #79 of 100 hotels in Nairobi
Perth, Australia
Top Contributor
206 reviews 206 reviews
42 hotel reviews
Reviews in 60 cities Reviews in 60 cities
95 helpful votes 95 helpful votes
“Alright for a night or two”
3 of 5 stars Reviewed June 10, 2014 via mobile

As with many people I was staying here at the beginning of an intrepid tour. The prices are really high for an average room and facilities but Nairobi is an expensive place to stay in general so when compared with what else is available it is kind of standard prices. The rooms on the fifth floor are ok and have supposedly been refurbished (I can only wonder what an original room must be like!). The tv didn't work and the balcony door fell apart as the porter tried to open it.

The staff are nice, and friendly and the wifi works pretty well. The pool is nice and the surrounding gardens are lovely.

Overall the hotel is not great but ok for a night

Stayed May 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
zürich
Top Contributor
69 reviews 69 reviews
36 hotel reviews
Reviews in 41 cities Reviews in 41 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed April 28, 2014

we had to stay there because we booked the interpid tour. but the room was not nice, the door was broken, so no proper lock, shower was almost not working, just little wather.
the room was not so clean, staff and wifi was ok. wouldent stay there again.

Stayed January 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 26, 2014 via mobile

The place is a rip off from the moment we were picked up at the airport. Quoted $30 US driver charged $35 until showed paperwork and reluctantly handed back $30. It is filthy and decrepit. The toilet didn't flush. We are also joining a 34 day camping safari with Dragoman. Had I read the reviews there is no way I would have stayed here. Make sure you get a written quote as to the price. We were forced to pay $130.00 US for the worst room we have ever stayed in

  • Stayed April 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
65 reviews 65 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed April 11, 2014

I stayed here for two nights before my safari with Intrepid Travel. For $100/night, I was expecting something a little nicer. The door didn't appear to be very secure and there was a sign next to the television stating the hotel was not responsible for things stolen out of your room while you were gone. The room itself was very basic and the bathroom was clean, but very old. At least the hot water worked. The hotel did have a decent restaurant downstairs. The complimentary breakfast was really disgusting, but I ate lunch and dinner at the restaurant and the food was actually really good. The hotel also has wifi, a pool, and a bar. If you don't spend much time in your room, this place is okay. This hotel does let you store bags if you're going on safari, so that was a bonus.

  • Stayed March 2014, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed February 27, 2014

The rooms weren't very secure and breakfast not very nice pool area nice, food took a while ended up starving and staying here for part of the dragoman package and now I look back it just seemed fun and part of the memories even though not the best hotel.

Stayed February 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
threesixtyfive, Manager at Kivi Milimani Hotel, responded to this review, April 12, 2014
Thank you very much for your comments. Please note that we have embarked on ambitious renovations to upgrade our rooms. This is to supplement the already good reports about the staff , view from rooms, gardens and the lovely swimming pool. The following are the areas to be covered:

1. New lift to the rooms
2. Door locks [already the fifth floor room doors have new locks]
3. Curtains
4. Bath tubs repair and spraying
5. New beddings
6. New furniture
7. Flat screen satellite TVs mounted on the wall
8. Tiles on room floors to replace carpets
9. Electronic room safes

We are going to do this in phases to minimize client disturbance

Tirop - Product Manager, Kivi Milimani Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dewsbury. W. Yorks
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 3, 2014

There have been some pretty damning reviews on here, but having spent three days split by a safari in this establishment I have mixed views. Our first stay was on level 2. The hot tap didn't work, the bath looked as though it was from 1806 and on returning after dinner we found what looked like a mouse turd on the bed. Even at £35 a night this was rather disappointing. However on retuning we were on the third floor and our room was far superior. The hot tap at least turned on, it didn't deliver hot water, but it turned on. The bath looked safe enough to occupy and there were no mouse turds. The message is clear. If you get chance ask for a room on the third floor. I recommend room 316! The staff were great and the pool area is lovely, though the water a tad chilly. The hotel stored our luggage for an entire week while we went on safari and the internet was free. There is entertainment on Saturday nights and the BBQ is good value if not absolutely brilliant. I wouldn't stay here for a lengthy stay, but if you are transiting for a safari and you can get a better room its fine and not expensive.

Room Tip: third floor, room 316.
See more room tips
  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
threesixtyfive, Manager at Kivi Milimani Hotel, responded to this review, April 12, 2014
Thank you very much for your comments. Please note that we have embarked on ambitious renovations to upgrade our rooms. This is to supplement the already good reports about the staff , view from rooms, gardens and the lovely swimming pool. The following are the areas to be covered:

1. New lift to the rooms
2. Door locks [already the fifth floor room doors have new locks]
3. Curtains
4. Bath tubs repair and spraying
5. New beddings
6. New furniture
7. Flat screen satellite TVs mounted on the wall
8. Tiles on room floors to replace carpets
9. Electronic room safes

We are going to do this in phases to minimize client disturbance

Wilberforce Tirop - Product Manager, Kivi Milimani Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erskine, United Kingdom
Top Contributor
77 reviews 77 reviews
20 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 30, 2014

My husband and I stayed here for on our first night arrival into Kenya prior to starting out safari trip arranged by Steenbok Safari's.

This is quite a basic hotel but servered its purposes. Room and bathroom was clean and functional and the staff seemed friendly enough.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
threesixtyfive, Manager at Kivi Milimani Hotel, responded to this review, April 12, 2014
Thank you very much for your comments. Please note that we have embarked on ambitious renovations to upgrade our rooms. This is to supplement the already good reports about the staff , view from rooms, gardens and the lovely swimming pool. The following are the areas to be covered:

1. New lift to the rooms
2. Door locks [already the fifth floor room doors have new locks]
3. Curtains
4. Bath tubs repair and spraying
5. New beddings
6. New furniture
7. Flat screen satellite TVs mounted on the wall
8. Tiles on room floors to replace carpets
9. Electronic room safes

We are going to do this in phases to minimize client disturbance

Wilberforce Tirop - Product Manager, Kivi Milimani Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kivi Milimani Hotel

Address: Milimani Road | P.O.Box 20681, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #79 of 100 hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kivi Milimani Hotel 3*
Official Description (provided by the hotel):
Whether you are the business traveler or the discerning holiday maker, The Kivi Milimani will cater for your every need. Located in the sublime surroundings of up market Milimani, Nairobi, stands the Kivi Milimani Hotel. It is a hotel offering tranquility within well developed mature gardens with a serene ambiance. Only 2km away form the city centre, 5min walk from the state house, and only 20min drive from the International Airport. ... more   less 
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Also Known As:
Hotel Kivi Milimani

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