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“Not as bad as reviews suggest” 4 of 5 stars
Review of Kivi Milimani Hotel

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Kivi Milimani Hotel
3.0 of 5 Hotel   |   Milimani Road | P.O.Box 20681, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #87 of 124 Hotels in Nairobi
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
“Not as bad as reviews suggest”
4 of 5 stars Reviewed July 14, 2013 via mobile

We stayed here for 2 nights between a combination trip with Intrepid. We took the advice of another review on here and booked next door at the Heron for the night before our trip commenced; we shouldn't have wasted our money. This hotel is fine- after a week in the bush it is luxury! The room was large, bright and airy. Shower was hot. Beds have white, good quality linen and are comfortable. Pool area is nice. Only downside is the food - it is crap. We've had two lunches, a dinner and a breakfast and each time the food has been disappointing. Overall, quite good and if its your assigned accommodation for an Overland trip just go with it and save your money!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
    3
    21
    60
    34
    29
See reviews for
15
43
33
13
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Alberton, Australia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed July 9, 2013

The only reason to stay at this hotel is if it is part of the package included in an Intrepid Travel tour. Even then, you would be advised to avoid it. The rooms are in poor conditon, lacking in security. Don't get a room close to the elevator as it grinds and groans all night. As part of our experience we tried three rooms before settling on one that was adequate. The staff do their best but seem limited by the management.
The Kivi has two advantages that I can see - it has room for Intrepid to park its trucks and the breakfast was quite okay.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kenya nai
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 8, 2013

This is one off hotel you go there and never again despite so off the staff are good but the whole experince not again ,the rooms didn't have hot shower when the changed the room with hot shower the bed sheets were torn TV didn't work and no apologies there swimming pool is very clean that's a plus good average staff need more training to handle clientele .bills are cable no receipt hen you insists t,he bring a hand receipt but all in all needs great improvements and a professional

Room Tip: Front rooms facing the pool
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  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 2, 2013

Hotel cheap and average ok for one night, bit away from everything. Staff very helpful, perhaps comprehension could be better. Room basic but clean. Nice pool and garden area. In a quite area not much around, but ok for sleeping.

Room Tip: We stayed on 5th floor the rooms were ok ........
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sawbridgeworth, United Kingdom
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed May 31, 2013

This hotel is awful!! Where do I start?! The location is not central so noses you want to walk anywhere (not very safe) u have to get taxi's everywhere. The whole hotel is run down especially the rooms. No wifi in the rooms. My telephone and tv didn't work in the room and when replaced only a fuzzy image shown. The hotel is cold as it is not all enclosed. The lock on the room is not stable. There are no safety deposit boxes in the room so you have to leave everything with a cashier where you have to write everything down you leave no great! Bathroom disgusting!

  • Stayed May 2013, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 30, 2013

On arrival, after a long flight, it was a nice welcome at The Hotel Kivi. Rooms are spacious, clean and overlooking the swimming pool and gardens. In the quiet part of Nairobi for a peaceful nights sleep. Dining room had a good and inexpensive menu and big serves. Staff at Kivi are very helpful and friendly as well. It's not a modern hotel, but we certainly enjoyed our stay here and stayed again on our return to Nairobi. They have a great bar staff there as well, so you can enjoy a drink by the gardens surrounding the pool or in the bar. It's all good at The Hotel Kivi.

Room Tip: Rooms overlooking the gardens and pool are best.
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed March 16, 2013

The overland companies use this joint as there is space to park and repair their trucks.
They also try to park their passengers in the hotel.
This hotel is a shambles. If this is your pre tour hotel pay the supplement to stay in The Heron which is right next door or The Fairview down the road.

Room Tip: Choose another hotel
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kivi Milimani Hotel

Address: Milimani Road | P.O.Box 20681, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Room Service
Hotel Style:
Ranked #87 of 124 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kivi Milimani Hotel 3*
Number of rooms: 129
Official Description (provided by the hotel):
Whether you are the business traveler or the discerning holiday maker, The Kivi Milimani will cater for your every need. Located in the sublime surroundings of up market Milimani, Nairobi, stands the Kivi Milimani Hotel. It is a hotel offering tranquility within well developed mature gardens with a serene ambiance. Only 2km away form the city centre, 5min walk from the state house, and only 20min drive from the International Airport. ... more   less 
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Also Known As:
Hotel Kivi Milimani

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