Stayed here on several occasions during april/may 2013. Staff are warm and friendly, rooms are clean and comfortable. Hotel seems secure with guards at the gates etc (and Police HQ on the other side of the road, and same area of town as the president's house). Wifi facilities are good. Business people staying for more than a couple of nights might get bored with the current menu in the restaurant and bistro/cafe - I discussed this today with the general manager and understand that new menus are on their way any day now, so I'll look forward to those on my next visit. The Heron probably isn't a "family" hotel but it does have a pool and a gym so if you are coming with family I'm sure the children will be fine. Overall, very good.