I am not sure how much my client paid for this hotel but the deluxe room I stayed in was large had a microwave kitchenette and had a good size bathroom. This would be a good 3* property and perhaps fall short for a four star with it's only bar and restaurant that has no concept of service. The staff is polite and easy but that does not add up to good service. Simple things like bottled water took ten minutes to be served. The breakfast and food at the restaurant is average and mundane. Good showers, although I had to let a lot of water run before I got hot water, Clean towels and linen. This would be a good hotel if the pricing is about $80 a night, anything above this would earn negative points.
- Official Description (provided by the hotel):
- The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more less
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- Also Known As:
- Heron Hotel Nairobi