We spent one night at this hotel. The room offered everything you would need, however we wasn’t too impressed with the service. We found the reception staff rude & unhelpful. We were leaving early the next morning & we were asking about breakfast boxes. We were sent to the restaurant who then sent us back to the reception who sent us back to the restaurant. We thought we had then booked this but in the morning no one knew what we were talking about. This is just one example & we really are not people who moan about this sort thing, it was the only time we experienced rudeness in Kenya.