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“Nice hotel in a relaxed location” 4 of 5 stars
Review of The Heron Portico

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The Heron Portico
4.0 of 5 Hotel   |   Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya   |  
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Hotel amenities
Ranked #17 of 125 Hotels in Nairobi
Certificate of Excellence
Gibraltar
Top Contributor
88 reviews 88 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
48 helpful votes 48 helpful votes
“Nice hotel in a relaxed location”
4 of 5 stars Reviewed December 12, 2011

Spent one night here while en-route to South Sudan, the hotel is located in a quiet part of Nairobi just by the Police Headquarters, staff are friendly and the rooms are a decent size with internet and Satellite TV. Bathrooms are nice with a powerful shower. I think it represents good value for money and I wish I had the chance to test the swimming pool as it looked decent.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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190 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cairo, Egypt
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 10, 2011

This is a very good property in Nairobi, and a great value for price. The rooms are cute, and well priced. There is a decent swimming pool, and a good lunch place. In addition, the bar is quite good. There are several business travelers here. It is well located near the Pan Afric, and safe, because across from the police.

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Oslo, Norway
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 13, 2011

I stayed here for 7 nights, and was given a room on the east wing. This proved to be a quiet area, colleagues closer to the elevator were a bit disturbed by this (late night arrivals). Good beds, spotless rooms, large bathroom and decent internet made for a pleasant stay. Attentive staff, friendly and safe atmosphere was also appreciated. Breakfast was a treat, and dinners were good. Also tried the bistro one evening, which was also very good. I wouldn't know all that much about prices, but found the gift shop reasonable. Quiet area, too. A nice walk to downtown, but remember a hat and sun screen...

Room Tip: Ask for a room away from the elevator.
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 25, 2011

After almost 24 hours traveling and landing in Nairobi, being picked up from the airport and driven straight to the Heron was a treat. Charming interiors, warm and friendly staff and very clean and comfortable rooms.

Guests were a mix of business people and tourists. The restaurant was busy during breakfast and pretty quiet by lunch time. There was also a café with a big, shiny espresso machine (too bad we didn't get a chance to give it a try).

Located in a quiet, tree-lined street, the hotel is about a 20-minute walk to downtown Nairobi.

Room Tip: We were happy with the higher floor, corner room we got overlooking the front entrance of the hotel.
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Arusha, Tanzania
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 14, 2011

The Heron is a lovely hotel and the rates are very affordable and its good value for money. the breakfast set up and what you got was disappointing but then there are so many fabulous restaurants in the vicinity that its not a problem. If you are in this area, there is a short cut to The Junction which has some great restaurants and good variety. Internet access was excellent at the hotel which is a plus when you on business. Rooms very clean and had all that you needed. Would certainly stay here again.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Auckland Region, New Zealand
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 7, 2011

I have stayed at this hotel a few times over the past decade and the last time we were there, we stayed in one of their newly refurbished suites as we had the children with us.
The hotel is definately improving (not sure if there has been a change in ownership) as far as service is concerned and looking much better.
Their breakfasts are still something to be desired however at least there is a cafe which offers a different menu and massive helpings.
It would appear that the 'ladies of the night' are back to frequenting the bar in the evenings, which can be off putting for some, as they are quite direct with the male members of our party.
However on the whole, the hotel is in a good location and on the up!

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Top Contributor
79 reviews 79 reviews
36 hotel reviews
Reviews in 57 cities Reviews in 57 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed September 26, 2011

Nairobi hotels are quite expensive, and thanks to my daughter's friend advice we chose this one. Very well located, a nice street with lovely trees, moderate traffic considering the chaos that Nairobi traffic is. Good breakfast, with fresh fruit and fresh juices, eggs cooked to your taste and very nice staff. The bedrooms have tea/coffee making facilities, television with foreign channels. We had a small balcony with a very pleasent view and they have a lovely very inviting swimming pool, for the summer months. The drains in the shower cubicle are slow so you have to be careful not to flood the bathroom(it is not a major issue). They have security at the gates 24 hours a day which is very reassuring. All in all a very good hotel for a business trip or a stop over from your safaris. Had a driver pick us up from airport, he is reliable and very nice and drives you around Nairobi. Edward was very helpful and always arrived on time. Please contact me if you need any information regarding him. I would not hesitate to recommend this hotel, if you want something better at a higher price there are other options.

Room Tip: The rooms facing the main street are nicer, at least that is what we thought
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  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Heron Portico

Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Nairobi
#9 Best Value Hotel in Nairobi
#14 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Heron Portico 4*
Number of rooms: 108
Official Description (provided by the hotel):
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 
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Also Known As:
Heron Hotel Nairobi

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