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“Never again” 1 of 5 stars
Review of Olive Gardens Hotel

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Olive Gardens Hotel
Argwings Kodhek Road | Hurlingham, Nairobi, Kenya (Upper Hill Estate)   |  
Hotel amenities
Ranked #45 of 96 hotels in Nairobi
Lilongwe
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Never again”
1 of 5 stars Reviewed June 24, 2011

I have previously stayed at this hotel for 20 times, solely because I like the location in Hurlingham, where I used to live some years ago.. This time was the last. When checking in, after having got a room, I was suddenly told, almost attacked, by a sealous little senior lady at the reception that I should pay for my room in advance, and in dollars. As if I was some seedy character, although she knew me very very well.

I complied, but upon coming to my room, I realised how much the hotel had changed. The TV was all white noise. The toilet could not flush. The towel was a rag with big holes. etc. etc. The room was the same I paid 20 dollars lower for some months back. A scam of sorts, to put it bluntly. Trick could be, once you get familiar with your room, you want to leave immediately, but then you have already paid.

Needless to say, I checked out the next morning. Asking for the hotel manager, he was nowhere to be found. He is always around, is my experience, so Olive Gardens now get the worst review I can ever think of.

Niels Lauritsen

I complied, paying USdollars 111 in advance, and then I realised what a ascam it all isitpion

  • Stayed June 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2011

The Olive Gardens is comfortable, like home. There is a nice bar/restaurant area inside and out; and the food is terrific. The rooms are clean; the staff is courteous; and there is on-site round-the-clock security and I felt safe. The location is ideal; and within walking distance to the Ya Ya shopping mall. I plan to recommend this hotel to other colleagues who will also be coming to Nairobi.

  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 9, 2011

We stayed in the hotel for a meeting. One evening when we were out someone used a duplicate key to enter some of our rooms and stole our valuables, cash, phones and laptops. A further examination revelaed that the security f the hotel is indede very lax.

  • Stayed April 2010, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed October 24, 2010

Horrible hotel in a decent location at a cheap price by Nairobi standards. Basically, it's 1970s England - tiny rooms, nylon sheets, awful decor, plastic carpet protector, small windows to service ducts, lucky to get warm water. Internet unusable before midnight. Wretched breakfast included. Don't even think about ordering food in the restaurant or going to the gym. Oh, and there is no garden, let alone olives.
Still, you're in Hurlingham. Escape is easy. If only there were some decent hotels.

  • Stayed August 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alton, United Kingdom
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed March 26, 2010

I only stayed one night as I was in transit. The whole place has a faded look about it as though the management don't care anymore.
The room had a musty smell and wasn't too clean. Fortunately, the bed was clean and comfortable.
I ordered a club sandwich in the restaurant. It came after 20 minutes, with an apology, but it was probably the worst example of the genre I have ever seen.
On the positive side the place is secure and conveniently placed for downtown and Wilson airport; but I wouldn't stay there more than a one night transit stop.

  • Stayed March 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haarlem, The Netherlands
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 2, 2010

I stayed here a week because its near to our office. The hotel is rather basic. I had a room on the ground floor, adjacent to the garden so i had a lot of noise of people enjoying their drinks.
The shower didnt provide me with warm water for 3 days.
Executive Rooms - Self Contained, carpeted rooms with double bed. Im not sure whether the fact it has a carpet is a plus, as it felt it could use some cleaning.

The food is OK

The gym is a joke. There is one machine tat might have been hightec in the 70s but you cant use it anymore. it actually broken. There a a few 5kg weights lying around and a non working tredmill. No use.

i had quite some laundry that i needed quick. the express cleaning service delivered.

overall this is very much a kenian business hotel. dont expect international standards to apply. it located near the city centre and when you travel at night, only 30 minutes from Jomo Kenyatta International Airport (Nairobi traffic is terrible!)

  • Stayed November 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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malmo
1 review
4 of 5 stars Reviewed July 20, 2009

hot showers. Nice location. friendly staff. its simple. basic and cheap. Free internet in all rooms. Color tv, etc....

  • Stayed July 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Olive Gardens Hotel

Address: Argwings Kodhek Road | Hurlingham, Nairobi, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #45 of 96 hotels in Nairobi
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Olive Gardens Hotel is an elegant boutique hotel located in Hurlingham, one of the prime districts in Nairobi. This location is only 30 minutes from Nairobi's Jomo Kenyatta International Airport, 7 minutes from the city centre and amidst major shopping centers and entertainment venues. From Olive Gardens, guests can easily access any part of Nairobi thus making us a perfect location for both business and leisure travelers. At Olive Gardens, we offer you quality service and personalized attendance. We have 61 comfortable and luxurious rooms offering you upscale comforts and conveniences such as wifi, TV's with premium entertainment channels and mini bars in the suites. For conferencing, we have spacious conference rooms fully equipped with latest conference equipments. The hotel offers a wide range of culinary delights that will tantalize your taste buds at our restaurant with an affordable a la carte menu and a buffet for large groups. Our cozy bar offers the perfect venue to unwind and catch-up on the latest news with friends. We have free WIFI internet in all areas at the hotel. ... more   less 
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