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“Best Location, Best for the price, good rooms, good service, very good amenities. ” 5 of 5 stars
Review of Meridian Hotel

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Meridian Hotel
3.5 of 5 Hotel   |   6 Muranga Road | Moi Avenue, Nairobi 30278-00100, Kenya   |  
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Hotel amenities
Ranked #20 of 119 Hotels in Nairobi
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Best Location, Best for the price, good rooms, good service, very good amenities. ”
5 of 5 stars Reviewed 3 weeks ago

We found the hotel very good in all manners. The rooms have recently been renovated and refurbished. There is still renovation going on in other parts of the hotel. We found the breakfast very good. The service was very good. The rooms and bathroom were very clean and cleaned thoroughly every day. The linen and towels are clean and good. Overall all the amenities are very good. The location is in the city centre, close to very many offices and government offices and foreign embassies.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeridianNairobi, Manager at Meridian Hotel, responded to this review, 3 weeks ago
Dear Guest

Thank you for taking the time to write a review of the Meridian Hotel.

I am pleased that you found the location of the Hotel convenient, with easy access to various parts of the city. It is good to know that you appreciated the newly renovated rooms and the breakfast. I will ensure that your feedback on the very good service provided by our staff will be passed on appropriately.

At the Meridian Hotel Nairobi, we strive to give our guests the best possible experience at great prices. We very much look forward to your next stay with us.

Regards

Safiyah Kurji
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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17 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Dortmund, Germany
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are newly renovated. In fact there is still some renovation going on. Just make sure, that you get a room which is not next to room which is renovated at the moment. The rooms with three single beds are not that nice although they come like a suite with seperate living room and seperate bedroom. But the bedrooms of the suites are somehow small, more like a box. But the double room (double bed or twin bed) are fine.
The rooms are clean, the bed is comfortable, linen clean and there is a safety-box in the room which is big enough for a laptop.
Breakfast is ok. There is quite a variety of different food, which seems to cater also for Indian guests.
In the area around the Hotel you will find many Restaurants and coffeeshops.

The homepage of the hotel is not up to date. The hotel Looks different now. There are no balconies any more but the rooms got bigger.

  • Stayed January 2015, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeridianNairobi, Manager at Meridian Hotel, responded to this review, 1 week ago
Dear Tobias K

Thank you for taking the time to review the Meridian Hotel Nairobi.

I appreciate your comments about the cleanliness of our rooms including our bed linen. I am pleased that you found the bed comfortable and were also able to make good use of the digital safe, which is a standard feature in all our rooms.

Thank you for letting us know that you enjoyed the breakfast at the Meridian. For your information, we have a new chef with International experience now on board and we will be bringing in new changes and culinary experiences in the menu.

Our triple rooms tend to cater for and are popular with families, especially with young children. The young child is thus able to stay in the same room as the parents as well as enjoy the benefit of the separate living room. The triple rooms also have the added advantage of a larger washroom.

As we are nearing the end of the upgrades in the Hotel, it is our hope that on your next visit to the Meridian Hotel Nairobi, you will have a more relaxed and comfortable stay, without having to worry about any disturbances. With all the improvements to the facilities of the Hotel, I am sure you will enjoy a better stay with us. Also, the update on the website is currently in progress.

Thanks again for your review of your recent stay at the Meridian Hotel. We highly value all our guests’ feedback.

Regards

Safiyah Kurji
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

i think the Meridian is a good choice when visiting Nairobi for a few days. The good is that the rooms are modern with nice bathrooms, flatscreen tv's a safe and a comfortable bed. The breakfast is good and I found the staff overall very friendly. The not so good is that the hotel is undergoing extensive renovation, so prepare to wake up early even during the weekend. Another point is that the rooftop pool needs major overhaul, and that the gym is not in operational condition. Also beware that the hotel is not in the best part of town (although centrally located), so walking around at night is not really an option. I think that after the renovation is completely finished this place could be great, for now its decent.

Stayed January 2015, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeridianNairobi, Manager at Meridian Hotel, responded to this review, 3 weeks ago
Dear Steven

Thank you for taking the time to review the Hotel.

We have noted your comments about our newly renovated rooms, our breakfast and our friendly staff. We are very humbly pleased to know that you enjoyed and appreciated the effort we are trying to make to create a better product, which is in line with the current time and the best hotel options available in Nairobi.

As you can understand the task of making something better is always difficult, however in the end we are all happy that a better product was created. I apologise that while we have been trying to upgrade our product and services, there was noise which disturbed you during your recent stay with us. While we have almost completed all the changes we hope to see you more often to enjoy our true hospitality. For your information the gym and the swimming pool area are also going for an upgrade.

With regards to your comment about safety in the city, we recommend all our guests to be vigilant as per the security briefs issued by the local bodies and other sources. The security of our guests is our prime concern, especially when going out at night. Our team is trained and will be more than happy to advise on the local attractions, things to do and safety points while you decide to leave the Hotel premises.

I would like to also request you to share any more feedback in detail on info@meridianhotelkenya.com so that we are able to improve further. We do hope to welcome you again in the future so that you are able to make use of the new facilities at the Meridian Hotel and enjoy the new upgraded product completely.

Regards

Safiyah Kurji
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boston, ma
Top Contributor
86 reviews 86 reviews
14 hotel reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In brief, we stayed in two different rooms and they were both very nice, the bathrooms were new, the beds and bedding were top notch, the restaurant provides a full selection free breakfast, you get free wifi, and the employees are all nice and striving to please. That said, the only downside was/is that the hotel is undergoing renovations with the construction noise permeating into the rooms during the day. We arrived very jetlagged and wanted to take a nap. We couldn't due to the noise. We should have been warned when we booked the rooms that the hotel is under renovation - and their should be a discount for that. Also, the rooftop pool area needs complete renovation.

  • Stayed January 2015, traveled with family
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeridianNairobi, Manager at Meridian Hotel, responded to this review, 3 weeks ago
Dear Guest

Thank you for taking the time to review the Meridian Hotel Nairobi.

I appreciate your comments about our newly renovated rooms, buffet breakfast and free Wifi. I am pleased that the staff of the Hotel were working to ensure that your needs were met during your stay with us.

I apologise for the inconvenience caused to you and your family from the noise of the renovations. We are hoping to complete them in the near future.

I hope that you will visit us again soon, so that you are able to experience the Meridian Hotel as a new product.

Regards

Safiyah Kurji
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
National Capital Territory of Delhi, India
1 review
5 of 5 stars Reviewed January 7, 2015

I stayed here for almost 2 weeks and the complete stay was a good experience. Hotel staff is very caring and treats you as if you are at your home. Food is awesome and kitchen is very clean and proper hygiene is maintained on the floor. I will definately come back! it is located in heart of city surrounded by marketplace.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeridianNairobi, Manager at Meridian Hotel, responded to this review, January 12, 2015
Dear Guest

Thank you for taking the time to review the Meridian Hotel, Nairobi.

I am very pleased that you had a good experience during your 2 week stay at the Hotel, and that you were as comfortable as you would feel in your own home environment.
Your positive comments of hospitable staff, good food, and cleanliness during your stay will be passed onto the team.

It is good to hear that the central and convenient location of the Hotel was beneficial to you during your stay in Nairobi.

I do hope that we will see you again at the Meridian Hotel in the very near future!

Regards

Safiyah Kurji
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 4, 2015

I have stayed twice at the Meridian Hotel during my visits to Nairobi Both over 30 days.
The staff has been helpful to accommodate to my needs and help make my stay comfortable.
I want to thank the Chef Mr Amar Chawla for the special focus on food and Ms Shaziya from the team to help me budget my trip better.
Half of the rooms are newly renovated and done well. I wish the team best for new rooms coming up soon.
I will surely come back to Meridian for my next visit and recommend the hotel to travelers going to Nairobi. Especially business travelers with interest in Nairobi CBD.

Room Tip: Ask for the rooms with new mattress...old ones are hard. 1st floor has a indoor fountain and seatin...
See more room tips
  • Stayed November 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeridianNairobi, Manager at Meridian Hotel, responded to this review, January 12, 2015
Dear Girish

I appreciate the time you have taken to write a review of Meridian Hotel.

I am pleased that during both your long-stay visits at the Hotel, the staff ensured you were comfortable and all your needs were met. I will ensure that your comments of appreciation, especially for Chef Amar and Ms Shaziya will be passed on.

It is good to know that the renovations at the Hotel are being viewed in a positive light. With reference to your comment about the mattresses, please know that with the new renovations, we are replacing all the old mattresses so that all guests are able to benefit from a good night's sleep.

I am glad that you were also able to make use of the Resident Lounge, which provides a secluded place for Hotel residents to relax near the water feature with a cup of coffee, make use of the free high-speed internet access (WIFI) in the Hotel as well as hold business meetings.

We look forward to seeing you again soon, on your next business trip.

Regards

Safiyah Kurji
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 12, 2014 via mobile

I stayed in this hotel for couple of days and it was really nice and the staff are absolutely 100% helpful and nice! I will definately come back!:) it is very central and close to everything as it's located in the heart of Nairobi!:)

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeridianNairobi, Manager at Meridian Hotel, responded to this review, December 22, 2014
Dear Guest

Thank you for writing a review of the Meridian Hotel Nairobi.

We are very pleased that you enjoyed your stay with us. I will ensure that your positive comments are passed onto the rest of the team.

The staff of Meridian Hotel take this opportunity to wish you Happy Holidays, with best wishes for 2015!

We look forward to you visiting us again soon.

Regards

Safiyah Kurji
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meridian Hotel

Address: 6 Muranga Road | Moi Avenue, Nairobi 30278-00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #20 of 119 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Meridian Hotel 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Meridian Hotel is one the established and reputed hotel in Nairobi, Kenya. The top management of the company committed to ISO 9001:2008 quality management system. The Meridian hotel is conveniently located in the city"s prime business and shopping district of 'Central Business District'. The hotel offers 120 newly renovated rooms with tastefully decorated and equipped modern amenities, 24 hours multi cuisine coffee shop and in room dinning offers delicious food and simply great beverages. The Meridian hotel an ideal location for business meetings and conferences in Nairobi. Recreational facilities include an outdoor swimming pool, a health club and a full service Spa. ... more   less 
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