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“Central Hotel in need of an upgrade” 3 of 5 stars
Review of Meridian Hotel

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Meridian Hotel
3.5 of 5 Hotel   |   6 Muranga Road | Moi Avenue, Nairobi 30278-00100, Kenya   |  
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Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #50 of 106 Hotels in Nairobi
Kerang
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Central Hotel in need of an upgrade”
3 of 5 stars Reviewed February 13, 2013

We stayed in this hotel in September as part of a touring group and we found that it was very much in need of an upgrade. We had a lounge room a separate bedroom, a bathroom and a toilet wash basin room so it was quite spacious.The rooms were neat and tidy and the bed was clean and comfortable. The television was ordinary and the door onto the balcony could not be locked. The breakfast was plentiful and adequate and the evening meals were quite good. The staff were very helpful and friendly. The hotel is close to the business district and shopping and banks were nearby.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 reviews from our community

Traveler rating
    6
    22
    26
    15
    14
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Mumbai (Bombay), India
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 24, 2012

If you are looking at safe and decent hotel in CBD area then this best one. Affordable (less than 100 USD), clean, and break fast is good. Ideal for business traveller as all banks are very close to this hotel and at walking distance.
Rooms are non AC but at Nairobi weather is so good that one will not feel like going for AC.

It's even good for families to stay.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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MeridianHotelKenya, Guest Relations Manager at Meridian Hotel, responded to this review, January 2, 2013
Dear Vikaspanditrao,

Thank you for your feedback. We are glad you enjoyed your stay.

Warm Regards,

Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Turkey
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 22, 2012

I stayed at this hotel at the end of August 2012 as it was the end of tour hotel of the trip I've made. But after reading all the bad comments here, I was really hesitating and very close to change my hotel. I stayed there very reluctantly only because my group was staying there and I didn't want to stay alone in Nairobi. But when we got there and I saw my room, I was really surprised. It was more than ok. All rooms were suites with a bedroom and a living room separately, bigger than many hotel at this price, clean bathroom and toilet separately. (In some rooms bathroom and toilet are together and there is a kitchen - I would not prefer a room with kitchen bcs I thought it might not be clean enough). But my room was perfect for Africa city hotel standart for this reasonable price. The location also is perfect, you can walk in the city and around.

The thing is, generally in many hotels, the common areas like lobby, restaurants etc. are fancy and the rooms are worse. Here was the contrary. When I saw the lobby and the restaurant, I wasn't expecting such a room. The common areas are all very old, bad decorated and don't look clean. But nevermind them. The rooms are really more than ok for a tourist. Don't pay more for another hotel if you are only looking for clean and good located place to stay in Nairobi.

Room Tip: Choose a room without kitchen.
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  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeridianHotelKenya, Guest Relations Manager at Meridian Hotel, responded to this review, January 2, 2013
Dear Swanilda,

Thank you for your compliments. We hope the next time you visit you shall have an even better experience.

Warm Regards,

Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
1 of 5 stars Reviewed December 19, 2012

We checked into the Meridian Court Motel early one morning, following an overnight flight. Being tired and because the hotel was recommended at the airport, we paid without asking to see the room. Big mistake! One minute in the room and we immediately returned to the front desk to ask for a refund. The desk staff supposedly reimbursed my credit card, but said that they couldn't provide a receipt due to the nature of the bank they put the debit through. Another big mistake accepting this, but after 30 minutes of arguing about it we reluctantly left the hotel to seek other accommodation. In the last 7 weeks I have written to them three times and called them numerous times, but gotten little more than a run around about my reimbursement. Did I mention that after we left the hotel, we were followed to another hotel and hassled about leaving the Meridian Court Hotel? This individual was actually ushered out of that hotel by their staff because of his aggressive nature. Avoid the Meridian Court Hotel like the plague!!!!

Room Tip: Look at the room before you register
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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MeridianHotelKenya, Guest Relations Manager at Meridian Hotel, responded to this review, January 2, 2013
Dear Frank,

Please accept my apologies for the experience you underwent. We are happy to report that transaction was reversed.

Regards,

Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
89 reviews 89 reviews
34 hotel reviews
Reviews in 51 cities Reviews in 51 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed December 6, 2012

Stayed here for one night only and we don't know the official rate because the hotel was booked for us by the overland tour company. Might have been a suite because we had a seperate lounge with TV, sofa, chairs, a small kitchen area and a large bedroom. The room was very clean, a little old maybe but still quite nice. Because we had to leave at 2:30am to get to the airport we didn't get the chance to have a look at the breakfast buffet or the pool. But we did try the inhouse restaurant and the food was surprisingly good, not too expensive and the service quick. Guys at the reception however are quite slow getting things organised especially if you want to use the safe. It's probably not the most luxurious place to stay but much better than we expected after reading some of the reviews on tripadvisor. It only took us 30 minutes to get to the airport at night, during daytime especially the rush hour it might very well take you a few hours though. Getting into Nairobi and to the Meridian it took us 2.5 hours to do 5km! Booking a taxi through the reception is a good idea because chances are good that you won't be taking an illegal cab.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visby
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2012

Very nice and friendly hotel with everything you need. The rooms are suites with one bedroom and one living room plus a small kitchen. Very hard beds, but that's better than too soft. Nice restaurant in the building offering room service if you like. But the best thing was the very helpful and friendly staff!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 26, 2012

If getting the "basics" such as a working television, internet service, and the room sprayed for mosquitoes done in three days, this your type of "hotel"
Local staff is eager and friendly but can only do as much as they are allowed.
Don't bother trying to get hold of the guest relations manager, he DOES not excist!

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Meridian Hotel

Address: 6 Muranga Road | Moi Avenue, Nairobi 30278-00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #50 of 106 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Meridian Hotel 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Meridian Hotel is one the established and reputed hotel in Nairobi, Kenya. The top management of the company committed to ISO 9001:2008 quality management system. The Meridian hotel is conveniently located in the city"s prime business and shopping district of 'Central Business District'. The hotel offers 120 newly renovated rooms with tastefully decorated and equipped modern amenities, 24 hours multi cuisine coffee shop and in room dinning offers delicious food and simply great beverages. The Meridian hotel an ideal location for business meetings and conferences in Nairobi. Recreational facilities include an outdoor swimming pool, a health club and a full service Spa. ... more   less 
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