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“A Place to Avoid” 1 of 5 stars
Review of Meridian Court Hotel

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Meridian Court Hotel
3.5 of 5 Hotel   |   6 Muranga Road, Nairobi, Kenya   |  
Hotel amenities
Ranked #60 of 100 hotels in Nairobi
Jakarta, Indonesia
1 review
“A Place to Avoid”
1 of 5 stars Reviewed December 19, 2012

We checked into the Meridian Court Motel early one morning, following an overnight flight. Being tired and because the hotel was recommended at the airport, we paid without asking to see the room. Big mistake! One minute in the room and we immediately returned to the front desk to ask for a refund. The desk staff supposedly reimbursed my credit card, but said that they couldn't provide a receipt due to the nature of the bank they put the debit through. Another big mistake accepting this, but after 30 minutes of arguing about it we reluctantly left the hotel to seek other accommodation. In the last 7 weeks I have written to them three times and called them numerous times, but gotten little more than a run around about my reimbursement. Did I mention that after we left the hotel, we were followed to another hotel and hassled about leaving the Meridian Court Hotel? This individual was actually ushered out of that hotel by their staff because of his aggressive nature. Avoid the Meridian Court Hotel like the plague!!!!

Room Tip: Look at the room before you register
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeridianHotelKenya, Guest Relations Manager at Meridian Court Hotel, responded to this review, January 2, 2013
Dear Frank,

Please accept my apologies for the experience you underwent. We are happy to report that transaction was reversed.

Regards,

Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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77 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Top Contributor
89 reviews 89 reviews
34 hotel reviews
Reviews in 51 cities Reviews in 51 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 6, 2012

Stayed here for one night only and we don't know the official rate because the hotel was booked for us by the overland tour company. Might have been a suite because we had a seperate lounge with TV, sofa, chairs, a small kitchen area and a large bedroom. The room was very clean, a little old maybe but still quite nice. Because we had to leave at 2:30am to get to the airport we didn't get the chance to have a look at the breakfast buffet or the pool. But we did try the inhouse restaurant and the food was surprisingly good, not too expensive and the service quick. Guys at the reception however are quite slow getting things organised especially if you want to use the safe. It's probably not the most luxurious place to stay but much better than we expected after reading some of the reviews on tripadvisor. It only took us 30 minutes to get to the airport at night, during daytime especially the rush hour it might very well take you a few hours though. Getting into Nairobi and to the Meridian it took us 2.5 hours to do 5km! Booking a taxi through the reception is a good idea because chances are good that you won't be taking an illegal cab.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visby
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2012

Very nice and friendly hotel with everything you need. The rooms are suites with one bedroom and one living room plus a small kitchen. Very hard beds, but that's better than too soft. Nice restaurant in the building offering room service if you like. But the best thing was the very helpful and friendly staff!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 26, 2012

If getting the "basics" such as a working television, internet service, and the room sprayed for mosquitoes done in three days, this your type of "hotel"
Local staff is eager and friendly but can only do as much as they are allowed.
Don't bother trying to get hold of the guest relations manager, he DOES not excist!

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joancollins69
Top Contributor
104 reviews 104 reviews
57 hotel reviews
Reviews in 56 cities Reviews in 56 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed October 7, 2012

as part of my safari this was my starting point so was booked in here for the eve. the staff were lovely esp the door man full of smiles. then i was shown the room and i had taken one step in and thought if i was examining this for a rental property id leave immidiately. the rooms are big and like a one bedroom flat; the kitchen was off putting at best, the bathroom clean and generous with water that works. the bed room large and good bed with a net. the lounge area tired and beyond shabby chique. the kitchen was for dinning was ok (staff lovely) and reedmed at breakfast; great spread. didnt do the pool and wifi was strong and free. no issues checking in or out. i would not stay here again despite lonely planet guide saying best value. location unsure to tired to venture out.

Room Tip: theres an all night disco on one side that kept fellow travellers up, my side was fine save for the...
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  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shoal bay
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 26, 2012

Just back from Africa, ending with 3 memorable days at the grand old Meridian Court.
Having read reviews before we left we were a little apprehensive about staying there, but found our experience absolutely excellent!
Sure, it's ageing and in need of some expenditure and work, but refurbishment was happening while we were there, and we didn't have any complaints at all. Our room (Standard Double) was huge, with seperate living room and kitchen, all staff were friendly and courteous, and meals were varied and beautiful ... and the afternoons at the poolside bar on the roof were sooo relaxing.
What more could you ask for at the price, and within walking distance of incredible shopping, that close to the city?

Room Tip: We had a Standard Double room on the 4th floor overlooking the entrance. No complaints from us ...!
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 22, 2012

This is an excellent hotel in the central business district and value for money. I had stayed here for 3 nights. The breakfast was good with a mix of continental and Indian cuisine. The hotel staff was very good, courteous and helpful. Even the guard at the main entrance used to inquire where you are going after sunset showing concern and guide whether one should go there walking or take a taxi ( keeping in mind the way things work in Nairobi). The food is great especially the club sandwich and value for money. The hotel has a pool parlour, so you can play pool while having beer/snacks within the hotel in the evening in case you do not want to venture out. As i said the hotel is in the CBD, hence most of the things are at a stones throw away distance. The rooms are clean and spacious. My room had a living room as well and the sleep quality was quite good. This hotel has a rooftop swimming pool, however I had could not use since it was winter in Kenya.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Meridian Court Hotel

Address: 6 Muranga Road, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #60 of 100 hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Meridian Court Hotel 3.5*
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