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“Great location” 3 of 5 stars
Review of Parkside Hotel

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Parkside Hotel
Monrovia Street, Nairobi 00100 , Kenya (Nairobi Central Business District)   |  
Hotel amenities
Ranked #68 of 96 hotels in Nairobi
Warsaw, Poland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Great location”
3 of 5 stars Reviewed November 6, 2013

We spent there one night in March. The hotel looks much better in the inside than from the outside.
The room was small, but it was clean. The bed was big and comfortable with clean sheets. The bathroom was very small, rather clean (although needs some renovation) with plastic sliding doors. Sometimes I was afraid it can fall off.
The hotel location is great – just in the center, so you can go for a walk to see a little bit of Nairobi (actually central Nairobi as a bit further there is a different world). Just next to the hotel there is a nice restaurant where you can get a meal or have a beer. There are some markets close too.
If you are just passing through Nairobi and need a place to stay for a night or two this can be hotel for you but if you need anything more, choose different one.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Kampala
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 12, 2013

I got this place, while all other accommodations in the city centre were fully booked. The location in the city centre, near Nakumatt Life Style which is a 24 hour shopping centre, with a pharmacy, jewellery shop, banks, coffee shops. is ideal for a solo traveller, as you can get time to move around in a secure environment. The rooms were clean with hot water. It’s quite handy for budget travellers. Bed alone 3,500 kshs, breakfast there's a restaurant next door.

Room Tip: I got a room on 1st floor, since I was not feeling well, was able to walk to the pharmacy to get med...
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  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 30, 2013 via mobile

The staff at Parkside Hotel are never smiling and they always look weird at you like something is wrong. They are not helpful at all and it seems like they are just here to earn money and are not thinking about their costumers at all. They don't say 'Hello' when you arrive and they don't say 'Goodbye' when you leave. We have never experienced such a bad service before.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joburg
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 20, 2013

This was my third time to spend sometime in this Hotel; it's been my stop over place. First time, it seemed okay since all I needed was basic. Second time, all hotels near amenities were fully booked n I had to spend a night waiting for an apartment in Kilimani (daily rentals), this last time, I landed there somehow due to the fact that I spent 4hrs in traffic from the airport and the guest house I had booked gave a way my booking.
Positives first: its near amenities; the banks, ATMs, Nakumatt Lifestyle shopping mall that is open 24hrs, taxis/cabs, cafeterias etc. The rooms are well kept, speaking of double rooms and Deluxe.

Negatives: there are large amounts of mold growing everywhere esp bathrooms which is a health hazard. The bathrooms have instant showers and you,ll be shocked to realize that electrical wires are poorly insulated, some wires are just exposed,there are open spaces in between and smoke, an indication of an impending disaster; you can guess what happens when water gets into contact with electricity, God forbid, this is third floor.

The workers seem to have less interest in there work, but I have to give credit to one lady cleaning the rooms-Grace,she does a good job. The security guard also deserve credit, he smiles, greets you then even offers to help with luggage upstairs 3rd n 4th floor. The receptionist who worked between 11th n 12th June should be taught some basic customer care service/ relations. I wont say much about noise, it would definitely affect someone else but it never had an effect on me since I was too tired to stay awake.

The management should have some handover procedure in place so that when the workers report on duty, they are aware of who is there and for what duration of time. A cleaner knocked at my door in the morning to ask if I needed anything which was okay with me, I told her that all I needed was my sleep but then she went ahead to ask if I had paid for the room bcos according to her,it was check out time.

I've decided to make my bookings early so that I don't land here again next time.

  • Stayed June 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bendigo, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 26, 2013

A great location near a 24 hour shopping centre, ATMs, banks, coffee shops and eateries and the market.

The rooms were clean and the water hot (eventually).

Very basic accomodation yet perfect for a night or 2 before heading off on safari

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitcat22
Top Contributor
83 reviews 83 reviews
52 hotel reviews
Reviews in 56 cities Reviews in 56 cities
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed April 12, 2013

I've stayed here many times because it had been safe, convenient, and clean. Never particularly friendly or service oriented. But now, the mold growing on the shower walls and the increased prices has pushed me to the limit. Time to find a better place with value and cleanliness.
Friday nights are very noisy. Ear plugs, Ambien, etc. are essential.

Room Tip: On Fridays, ask for the street side to avoid the worst of the bar noise. However, the street side ha...
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  • Stayed April 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 10, 2013

Overall, I would not recommend this hotel. I happened to be travelling alone in Nairobi before going on a safari and this was the hotel that the tour company recommended. As a female solo traveller, it was definitely not a good choice. I didn't feel very safe, but the location of the hotel was convenient. I was going to use the shower, but as soon as I turned the water on, the shower head popped off and there was water spraying everywhere which cause the bathroom floor to be wet. Not to mention, there were cockroaches in the room. I slept under the mosquito net and it was fine. There is a restaurant attached to it and the food was okay.

  • Stayed May 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parkside Hotel

Address: Monrovia Street, Nairobi 00100 , Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #68 of 96 hotels in Nairobi
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The operators of this comfortable mid-range hotel place great importance on the well-being of their guests with the reception being open around the clock. The hotel has a total of 68 rooms (28 single rooms, 20 double rooms). The hotel is located in direct proximity to the airport (5.0 km). Your accommodation is easy to reach as it is located directly adjacent to the motorway. Safes are available at reception and in your room to hold your valuables. There's no chance of boredom in this hotel. The hotel's casino and disco will cater for your entertainment needs. You can hire a car direct from the hotel, and park it on the hotel's car park during your stay. Feel free to enjoy room service or the wake-up facility when staying at the hotel. The hotel operates a suite of business facilities. All rooms have air conditioning, and also offer other facilities such as cable TV, Internet access and a hairdryer in the bathroom. Do you want to book a non-smoking room? Are you traveling with your family and do you need a cot? We will gladly cater for your wishes - please indicate them when booking your room. The minibar in your room contains many tasty things. Forget the worries of the day as you enjoy a relaxing massage. All kinds of delicacies can be served in the hotel's restaurant (with tables outdoors) and bistro, with specialties for vegetarians and diabetics, too. The hotel bar has a large selection of drinks for your enjoyment. ... more   less 
Also Known As:
Parkside Hotel Nairobi

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