This was my third time to spend sometime in this Hotel; it's been my stop over place. First time, it seemed okay since all I needed was basic. Second time, all hotels near amenities were fully booked n I had to spend a night waiting for an apartment in Kilimani (daily rentals), this last time, I landed there somehow due to the fact that I spent 4hrs in traffic from the airport and the guest house I had booked gave a way my booking.
Positives first: its near amenities; the banks, ATMs, Nakumatt Lifestyle shopping mall that is open 24hrs, taxis/cabs, cafeterias etc. The rooms are well kept, speaking of double rooms and Deluxe.
Negatives: there are large amounts of mold growing everywhere esp bathrooms which is a health hazard. The bathrooms have instant showers and you,ll be shocked to realize that electrical wires are poorly insulated, some wires are just exposed,there are open spaces in between and smoke, an indication of an impending disaster; you can guess what happens when water gets into contact with electricity, God forbid, this is third floor.
The workers seem to have less interest in there work, but I have to give credit to one lady cleaning the rooms-Grace,she does a good job. The security guard also deserve credit, he smiles, greets you then even offers to help with luggage upstairs 3rd n 4th floor. The receptionist who worked between 11th n 12th June should be taught some basic customer care service/ relations. I wont say much about noise, it would definitely affect someone else but it never had an effect on me since I was too tired to stay awake.
The management should have some handover procedure in place so that when the workers report on duty, they are aware of who is there and for what duration of time. A cleaner knocked at my door in the morning to ask if I needed anything which was okay with me, I told her that all I needed was my sleep but then she went ahead to ask if I had paid for the room bcos according to her,it was check out time.
I've decided to make my bookings early so that I don't land here again next time.
- Official Description (provided by the hotel):
- The operators of this comfortable mid-range hotel place great importance on the well-being of their guests with the reception being open around the clock. The hotel has a total of 68 rooms (28 single rooms, 20 double rooms). The hotel is located in direct proximity to the airport (5.0 km). Your accommodation is easy to reach as it is located directly adjacent to the motorway. Safes are available at reception and in your room to hold your valuables. There's no chance of boredom in this hotel. The hotel's casino and disco will cater for your entertainment needs. You can hire a car direct from the hotel, and park it on the hotel's car park during your stay. Feel free to enjoy room service or the wake-up facility when staying at the hotel. The hotel operates a suite of business facilities. All rooms have air conditioning, and also offer other facilities such as cable TV, Internet access and a hairdryer in the bathroom. Do you want to book a non-smoking room? Are you traveling with your family and do you need a cot? We will gladly cater for your wishes - please indicate them when booking your room. The minibar in your room contains many tasty things. Forget the worries of the day as you enjoy a relaxing massage. All kinds of delicacies can be served in the hotel's restaurant (with tables outdoors) and bistro, with specialties for vegetarians and diabetics, too. The hotel bar has a large selection of drinks for your enjoyment. ... more less
- Also Known As:
- Parkside Hotel Nairobi