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“Very basic - not good for a solo female traveller” 2 of 5 stars
Review of Parkside Hotel

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Parkside Hotel
Monrovia Street, Nairobi 00100 , Kenya (Nairobi Central Business District)   |  
Hotel amenities
Ranked #66 of 91 hotels in Nairobi
Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Very basic - not good for a solo female traveller”
2 of 5 stars Reviewed March 10, 2013

Overall, I would not recommend this hotel. I happened to be travelling alone in Nairobi before going on a safari and this was the hotel that the tour company recommended. As a female solo traveller, it was definitely not a good choice. I didn't feel very safe, but the location of the hotel was convenient. I was going to use the shower, but as soon as I turned the water on, the shower head popped off and there was water spraying everywhere which cause the bathroom floor to be wet. Not to mention, there were cockroaches in the room. I slept under the mosquito net and it was fine. There is a restaurant attached to it and the food was okay.

  • Stayed May 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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51 people have reviewed this hotel

Traveler rating
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    10
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
York, United Kingdom
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 24, 2013

My husband and I stayed at Parkside Hotel for a few days. The price for a room without breakfast is 3'500 KSH (25GBP), which is quite expensive for what this hotel offered. The staff is OK, no complaints there, the rooms are clean-ish and the showers are hot-ish. Cleanliness is very dependent on the rooms, we stayed in one room that had a load of roaches and in another that had too many mosquitoes. Overall, the BEST part about this place is the LOCATION. Smack in the center of Nairobi, you are a 30 second walk away from the nearest shopping center which includes banks, ATMs and etc. The restaurant next door offers breakfast, lunch and dinner. Bus ticket sales offices and tour agencies surround this area. There is a lot of noise coming from the near-by bar, but we were able to sleep just fine. WiFi is also great.

Room Tip: You may be able to ask for a room in the quieter side of the hotel if the noise bothers you.
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed January 30, 2013

We booked this hotel through a local travel company and paid way too much. The room and bed were the smallest we encountered in a three/four star category. Also we made the unfortunate decision to stay on a Saturday night. There was a nightclub very close by as well as another one a little further away. Hence we had loud bass thumping music all through the evening and into the night. The volume did drop but was still way too loud when we wanted to go to bed.

Also the toilet didn't work, reception kindly gave us a bucket to fill up in the shower so that we could flush. In addition the hot water taps didn't work. But wait there was an answer, after turning on the hot water heater which is quite standard in a number of African Hotels, you turn on the cold tap a little and then get hot water. You moderate the temperature by turning on the cold tap further and the temperature cools. Disingeneous really!

Another small issue is that they don't supply any complementary water and were unable to supply water from reception. Could be a problem if one arrives late.

Otherwise breakfast is in a restaurant nearby. Breakfast was fine but was served ala carte which made things a bit slower.

Room Tip: Ask for a room away from the nightclub noise.
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  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 3, 2013

They say comparisons are odious but it is hard not to compare what you get for your money in a Kenyan budget hotel compared with other parts of the world. And at that level disappointing is an understatement.
The best that can be said for the Parkside hotel is that it is right at the edge of the city so a 9 for convenience with low cost eating places, supermarkets and banks close by.
As for the hotel, the staff are something less than eager or helpful. I always carry a lightglobe visiting Kenya as budget hotels have such low wattage globes that you can barely see. I also carry a small electric jug as the notion of providing any such conveniences in Kenyan budget rooms has not occurred to managements.
The room was kept clean by staff who could give the desk people a few tips on how to treat visitors.
The bathroom had the weirdest little attachment to the shower and string cord for `heating' which provided about 20 seconds of warm water.
I have been visiting Kenya on and off for 30 years and the budget end of the accomodation hotels have not improved one iota.
So, hope for the best but prepare for the worst.

Room Tip: Look at the room first before you pay.
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  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset, UK
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 19, 2012

Stayed here for one night as a stop over before embarking on a safari tour. Maybe I was unlucky, but I wouldn't personally want to stay here for longer than that. The lady in reception was rude and barely spoke to me, the hotel was noisy, I had to stand in the shower to get the sink, and I never felt quite able to relax. On the plus side. There was a mosquito net provided, the room was clean, and there was hot water from the shower. I decided that there no doubt are better options available in Nairobi at maybe $20 more a night, and I'd sooner pay the little extra and have a better experience. Overall I can't recommend it unless you're absolutely trying to save every penny.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff-by-the-Sea, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2012

After getting off the plane, Stayed here for one night before travlling 300 miles north the next day,The Hotel is right in the middle of Nairobi aswell with everything you could need. It was very clean and Mosquito nets are provided although probably not needed which is good. Nice hot water in showers and very friendly staff when checking in and out. Can's ask for more.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langley
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 18, 2012

This "hotel" is right next to the shuttles to Arusha. You can literally walk out the door and before pointing at a shuttle one of the touts will try and sell you a ticket on one of them. No need to book shuttle in advance if you're flying in the night before, just haggle a decent price the morning of departure.

The hotel itself is not great. On our entire trip through east africa it was the most expensive place we stayed and aside from one particular tent it was the worst place. We did have running water and a hot shower with water pressure but the room itself is old, small, and loud. If you have problems sleeping in noise, don't stay here. Beds need new linens, blankets without holes, a really good cleaning, etc. The woman at reception is everything but friendly (seems to be a Kenyan service thing, or lack there-of in this country). Prices may be quoted in dollars but they really don't want to accept them and prefer Kenyan shillings, you also get a better price paying in shillings.

If you're only here one night and it's convienient for you to stay here it was an ok room. If you're planning on staying more than one night in Nairobi, stay somewhere else. Expensive, for budget travellers, such as our selves, and doesn't buy you any of the things that a hotel at this price will get you everywhere else in the country and surrounding countries. We paid less the rest of our trip and got twice as much in quality or more else where.

I'll find a different place to stay next trip to Nairobi downtown.

Room Tip: Don't let them swindle you into a big room you don't need as the receptionist will try. The...
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Parkside Hotel

Also Known As:
Parkside Hotel Nairobi
Address: Monrovia Street, Nairobi 00100 , Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #66 of 91 hotels in Nairobi
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The operators of this comfortable mid-range hotel place great importance on the well-being of their guests with the reception being open around the clock. The hotel has a total of 68 rooms (28 single rooms, 20 double rooms). The hotel is located in direct proximity to the airport (5.0 km). Your accommodation is easy to reach as it is located directly adjacent to the motorway. Safes are available at reception and in your room to hold your valuables. There's no chance of boredom in this hotel. The hotel's casino and disco will cater for your entertainment needs. You can hire a car direct from the hotel, and park it on the hotel's car park during your stay. Feel free to enjoy room service or the wake-up facility when staying at the hotel. The hotel operates a suite of business facilities. All rooms have air conditioning, and also offer other facilities such as cable TV, Internet access and a hairdryer in the bathroom. Do you want to book a non-smoking room? Are you traveling with your family and do you need a cot? We will gladly cater for your wishes - please indicate them when booking your room. The minibar in your room contains many tasty things. Forget the worries of the day as you enjoy a relaxing massage. All kinds of delicacies can be served in the hotel's restaurant (with tables outdoors) and bistro, with specialties for vegetarians and diabetics, too. The hotel bar has a large selection of drinks for your enjoyment. ... more   less 

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