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“Basic but comfortable and safe” 3 of 5 stars
Review of Parkside Hotel

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Parkside Hotel
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Monrovia Street, Nairobi 00100 , Kenya (Nairobi Central Business District)   |  
Hotel amenities
Ranked #73 of 103 Hotels in Nairobi
Cheshire,England
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
“Basic but comfortable and safe”
3 of 5 stars Reviewed March 31, 2012

We stayed here for two nights...once at the beginning and once at the end of the holiday. Just a convenient stopover to fit in with flights. It is clean, comfortable and we did not find it too noisy. The staff were fine and for the money it was exactly what we expected. Paid 2700 shillings each time for double room.

Stayed March 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Kampala, Uganda
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 31, 2012

The staff were completely inhumane. How could they treat an expectant mother in such a manner. Had paid up for an entire weeks stay but developed a complication and had to leave immediately. The staff however did not care to listen a bit as they rejected her pleas for a refund of even a single day.
Oh what a shame!!

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 22, 2011

Balancing the budget at the end of our trip we stayed across the road from nearby Kenya Comfort and saved over half the cost. However, only one of our four rooms reported hot water for the shower while my room was compact to say the least and the bar was far less inviting.

Room Tip: The back of the hotel appeared to overlook a small quieter street.
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  • Stayed November 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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douglas m, Manager at Parkside Hotel, responded to this review, December 8, 2011
Parkside is a old but good budget hotel near the city center.
You are close to the market, Nakumat, bars and restaurants, and just outside do you find taxis and shuttles.
The rooms are small and clean, but some noise from the bar behind the hotel.
Staff was always friendly
Wouldn't stay here for a longer periode
THANKYOU FOR YOUR POSITIVE REVIEW WE ARE GLAND YOU WERE HAPPY TO STAY WITH US, WELCOME SOMEOTHER TIME
DOUGLAS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kerteminde, Denmark
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 20, 2011

Parkside is a old but good budget hotel near the city center.
You are close to the market, Nakumat, bars and restaurants, and just outside do you find taxis and shuttles.
The rooms are small and clean, but some noise from the bar behind the hotel.
Staff was always friendly
Wouldn't stay here for a longer periode

Room Tip: Couldn't find any Wifi
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  • Stayed September 2011, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Moscow, Russia
Top Contributor
128 reviews 128 reviews
50 hotel reviews
Reviews in 47 cities Reviews in 47 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed September 8, 2011

We stayed in this hotel accidently because the nearby Delta which was originally booked for us happened to be full. Well, a double room in Delta cost us 80 USD another night and a double room in Parkside was only 2500 shilling (around 30 USD) and I did not find much difference in hotels quality; so I was even upset that we did not stay in Parkside from the beginning.

The location is great: central, secure, pleasant garden in front of hotel; nearby there are many cafes and shops and Nakumat supermarket 5 min walk away.
Our room was spacious (with two beds) and clean. The water in the shower was not very hot but maybe I did not manage to fix it properly. There is no breakfast, so we went to a cafe in the area, which was no problem at all. The staff seemed nice to me; the receptionist let us use her mobile phone to call our agent to inform that we changed the hotel; overall they were helpful.

For budget travellers I would definitely recommend this hotel.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craiova
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 29, 2011

Parkside is a good budget hotel near the city center. You are close to the market, Nakumat, bars and restaurants . The rooms are small but clean, and they clean up the stairs and the hall every morning. You find just outside taxis, shuttles offices, forex, but don\t expect more than you pay.
Staff was always friendly

  • Stayed June 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Philadelphia
Top Contributor
89 reviews 89 reviews
78 hotel reviews
Reviews in 74 cities Reviews in 74 cities
185 helpful votes 185 helpful votes
3 of 5 stars Reviewed July 10, 2011

Upon first entering, the place looks like a dive. The entrance is small and it's easy to miss the sign. Corridor wasn't brightly lit and it's a pay-cash-in-advance type of place. It seemed rather full when I was there, with a steady stream of all sorts of people going in and out .

The rooms themselves had old furniture and very old linens but it was reasonably clean and there was more than enough space. There was a switch to turn on hot water for a shower. This basically made the freezing water not cold, but never actually got hot.

The downtown area is convenient for shopping, eating, bars, etc. but there are constant touts right outside the door. There's a really loud bar that plays music past midnight just behind the hotel. Reception was always professional and courteous and the guards were always friendly.

Overall, this isn't a bad choice for the price you pay. Wouldn't recommend it for a leisurely holiday but for a night or two it's not a bad option.

Stayed June 2011, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parkside Hotel

Address: Monrovia Street, Nairobi 00100 , Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #73 of 103 Hotels in Nairobi
Price Range (Based on Average Rates): $
Number of rooms: 68
Official Description (provided by the hotel):
The operators of this comfortable mid-range hotel place great importance on the well-being of their guests with the reception being open around the clock. The hotel has a total of 68 rooms (28 single rooms, 20 double rooms). The hotel is located in direct proximity to the airport (5.0 km). Your accommodation is easy to reach as it is located directly adjacent to the motorway. Safes are available at reception and in your room to hold your valuables. There's no chance of boredom in this hotel. The hotel's casino and disco will cater for your entertainment needs. You can hire a car direct from the hotel, and park it on the hotel's car park during your stay. Feel free to enjoy room service or the wake-up facility when staying at the hotel. The hotel operates a suite of business facilities. All rooms have air conditioning, and also offer other facilities such as cable TV, Internet access and a hairdryer in the bathroom. Do you want to book a non-smoking room? Are you traveling with your family and do you need a cot? We will gladly cater for your wishes - please indicate them when booking your room. The minibar in your room contains many tasty things. Forget the worries of the day as you enjoy a relaxing massage. All kinds of delicacies can be served in the hotel's restaurant (with tables outdoors) and bistro, with specialties for vegetarians and diabetics, too. The hotel bar has a large selection of drinks for your enjoyment. ... more   less 
Also Known As:
Parkside Hotel Nairobi

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