My girlfriend and I chose to stay at this hotel for it's perfect location in the city centre during our recent vacation in Kenya. Admittedly, the rates are pocket friendly and the convenience of being close to alot of activities in the city played a big role in our decision to stay here. However, the most outstanding were the staff at this hotel. At the Front desk, Doris and sarah were excellent! there were a few times we had to leave our luggage in storage in order to visit other parts of the country and they were so helpful. Our luggage was intact when we got it back. The ladies were very patient every time we asked for their help. Outstanding service!! In Housekeeping, Allan, Geoffrey and Rosie were also at hand to assist whenever we needed something.(Except for towels). Management really needs to buy more towels. The wash cloth was torn and we could only share one since there were no more!!! Please improve on this. Breakfast was one of the best we've had in any hotel. Keep it up. It was really nice to have a variety of items to choose from. The breakfast attendants, Brenda and Brigit were also very helpful. Our favorite room 107 was clean and the bed was comfortable. Best sleep I've had in a hotel in a while!! Anyway, for improvement, mananagement needs to do better with simple things like fixing shower rods, hot water not hot and please, please provide enough towels!! We will stay here again next time we are in Kenya and hopefully these issues will have been addressed by management.
- Official Description (provided by the hotel):
- The Oakwood HotelThe Oakwood Hotel is a small exclusive and perfectly located property, in fact, it's ideal accommodation for guests who enjoy the hustle, bustle and non-stop night-life of Nairobi.The Oakwood resides in the Elite House. building, formally Livingstone House. The property was built in the 1950s and although it maintains its colonial Architect. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Odigeo, Booking.com and TripOnline SA so you can book your Oakwood Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Oakwood Hotel Nairobi